Hotel Indigo Asheville Downtown, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Asheville Downtown, an IHG Hotel

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Point of interest
Point of interest
Suite, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
151 Haywood Street, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    3 min walk
  • Grove Arcade
    4 min walk
  • Roman's
    3 min walk
  • Asheville, NC (AVL-Asheville Regional)
    18 min drive

Room options

Room, Accessible (Comms, Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, Accessible (Comms, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Bath Shower Combo)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds (Bath Shower Combo)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Bath Shower Combo)

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (Panoramic View)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hotel Indigo Asheville Downtown, an IHG Hotel

3.5-star hotel in Downtown Asheville
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Limited housekeeping is available.
Hotel Indigo Asheville Downtown, an IHG Hotel offers 115 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis. Renovation of all guestrooms was completed in June 2024.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 465 square feet (43 square meters) include conference space. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Hotel Indigo Asheville Downtown, an IHG Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
One Fifty One Boutique - This bistro serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 1 to 18 for adults and USD 1 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • One Fifty One Boutique

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 465 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 13 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 1.00 to 18 for adults, and USD 1.00 to 18 for children
  • Covered valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Limited housekeeping is provided every 2 days.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo ASHEVILLE DOWNTOWN
Indigo ASHEVILLE DOWNTOWN

Hotel Indigo Asheville Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1004 reviews" "
Rating 8 - Good. 226 out of 1004 reviews" "
Rating 6 - Okay. 93 out of 1004 reviews" "
Rating 4 - Poor. 32 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime Lynn

Traveled with family and small children
Such a clean hotel with wonderful staff and accommodations. Robert and the valet went up and beyond to ensure our service was top notch. The Penthouse views were breathtaking.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds quiet for being right near the interstate.
Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay! I always stay at Indigo Hotels. Darius was by far the best employee I have ever met.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working at this location was extremely helpful and friendly. Really appreciated Darius at the front desk and Zack the valet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer, Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

BETHANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, gym was well equipped, and property was in a fantastic location downtown.
Stayed 1 night in Sep 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been nice to have a restaurant in the evenings not just breakfast. Also, seemed very short staffed.
Stayed 4 nights in Sep 2024

10/10 Excellent

David, Summerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen, Doylestown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful! Everything was updated. The shower was amazing!! Bed was very comfortable. We were able to walk to restaurants, bars, and shopping.
Stayed 2 nights in Sep 2024

8/10 Good

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being downtown, with many restaurants and plenty of shopping plus museums, parks, etc
Stayed 4 nights in Sep 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful and our room was clean and spacious with a beautiful view!
Stayed 2 nights in Sep 2024

8/10 Good

Jouci

Liked: Cleanliness, staff & service, property conditions & facilities
The AC was difficult to control. The air was either too cold or it would suddenly shoot out hot air. Other than that, zero complaints.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were immaculate. I'm sensitive to smells and this hotel smelled clean. Customer service was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

stephanie

Stayed 2 nights in Aug 2024

8/10 Good

Katy

Traveled with group
Liked: Cleanliness
I preferred the Doubletree
Stayed 2 nights in Aug 2024

10/10 Excellent

GUILLERMO

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

amy

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Antony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like other Indigo hotels this place has a good vibe and nice decor. The room was clean and the staff friendly and helpful. And you're in walking distance from all of downtown Asheville's shops, bars and restaurants. I do wish they had bathtubs in their rooms rather than just showers, but my wife and I still enjoyed our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy and convenient stay - walkable to many restaurants and bars and a quick hop on the highway to get anywhere on the Blue Ridge Parkway
Stayed 2 nights in Sep 2024