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DoubleTree by Hilton Asheville Downtown

4.0 star property

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Enjoy a sophisticated dining experience with a view of the surrounding landscape from our elegant dining area.
Relax in a spacious room with a sofa, small table, and large window offering views of the surrounding area.
Enjoy al fresco dining or relaxation on this outdoor space with a view of the surrounding hills.
DoubleTree by Hilton hotel features a modern design with a prominent vertical element.
Welcome to our hotel lobby, featuring a unique wall art installation and comfortable seating areas with sofas and chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
199 Haywood St, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Wicked Weed Brewing
    ‪12 min walk‬
  • The Orange Peel
    ‪12 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, High Floor

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, High Floor

9.4 out of 10
Exceptional
(8 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | View from room

Room, 2 Queen Beds, Mountain View

8.4 out of 10
Very good
(15 reviews)
  • 390 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(31 reviews)
  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mountain View (2 Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View (2 Rooms)

  • 720 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

10.0 out of 10
Exceptional
(1 review)
  • 720 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Groom)

Suite, 1 King Bed (Groom) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Groom)

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Bridal)

  • 720 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

42-inch TV with cable channels, MP3 dock

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(16 reviews)
  • 340 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, High Floor

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, High Floor

9.8 out of 10
Exceptional
(7 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Room, 1 King Bed, City View, Corner | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(12 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(47 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Relax in this spacious living area with a high ceiling, ceiling fan, and stunning mountain views.

Hotel Indigo Asheville Downtown by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1004)
$235 nightly
The price is $235 total
includes taxes & fees
Hotel Indigo Asheville Downtown by IHG

About this property

DoubleTree by Hilton Asheville Downtown

4-star hotel in Downtown Asheville
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a rooftop terrace, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Asheville Downtown offers 140 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Asheville Downtown features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. Event facilities measuring 2020 square feet (188 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, a vending machine, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

DoubleTree by Hilton Asheville Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Montford Rooftop Bar - This rooftop bar specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
The Dogwood Cafe - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • The Dogwood Cafe
  • The Montford Rooftop Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,020 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • In a provincial park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

DoubleTree by Hilton Asheville Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Litsa

Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Apr 2025

8/10 Good

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for an overnight stay. Ample room size. The bed was a little too “wobbly” though - not good for a light sleeper like me.
Stayed 1 night in Apr 2025

6/10 Okay

Brenda

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Wouldn’t recommend for the price

We paid almost $600 for 2 nights, so we could walk to harrah’s Cherokee center for a competition. The bathroom was covered in mold. The comforters on the beds were so old and washed so many times you could almost see through them.
Shower blob:https://www.hotels.com/004845a0-8aff-4e61-a1c9-df3d0e9222ff
Shower
Shower
Comforter
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittainy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura, Eagle River

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely lobby and beautiful swimming pool. Had a great view of the Blue Ridge Mountains, as well as a portion of town. Close to great dining and shopping. Comfortable bedding and spacious room.
Stayed 1 night in Apr 2025

4/10 Poor

Ambre

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Mediocre at best. Reserved a 2 queen room, accessible high floor (it was the only remaining option with 2 beds and a view), upon check-in we were given a room on the 3rd floor (out of 8). When I asked the front desk, they said “sorry Expedia had the wrong description” and that there were no queen rooms left. A quick check on the doubletree website showed queen rooms available for reservation. I asked the front desk and was rudely told “I don’t know where you’re getting your information from but that’s wrong.” We were later told “the room showing had been taken out of service and we understand how this could be misleading.” Additionally, nothing mentioned that this room was an adjoining room. As 2 young women traveling alone, not my favorite idea. Staff was ehh, tried to buy some sodas one night and was told “the drawer is already closed so you need to put it on your room or pay with a card.” The room (although larger than average) definitely showed its age and wear. Outlets were loose and finicky. The sink was annoying and the faucet itself was loose, and positioned too far back from the sink bowl making it hard to use. The only highlight is the rooftop bar, it’s definitely worth a visit and offers beautiful views of Asheville. I’ve stayed in quite a few hotels in downtown Asheville (we’ve been visiting 1-2 times a year for years) and this was by far my least favorite accommodation, and for the price was extremely disappointing. Do not recommend and will not be back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shikha

Traveled with family
Liked: Amenities
Great location and rooftop bar had a great view!
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tomasz

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Property with great view on mountains
Stayed 5 nights in Mar 2025

10/10 Excellent

Cade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dionna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Robert, New Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, but pay for daily parking and breakfast when right across the street neither happened.
Stayed 3 nights in Mar 2025

10/10 Excellent

Giselle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near downtown.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel stay was pretty last minute and I chose it mostly for affordability. Upon check-in, I knew I had made a great decision. The staff at the desk were so friendly and professional, and that kicked off a really great stay in general. Nice comfy room, great amenities, and really great location. I was able to walk to bars and shops easily. I would absolutely stay here again when I come back to Asheville
Stayed 1 night in Mar 2025

10/10 Excellent

Quin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After spending a few days out in the country a luxurious stay at the Doubletree was just what we needed
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Property conditions & facilities, room comfort
Great experience!
Stayed 1 night in Mar 2025

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Room above us was noisy but that’s not hotel fault. All in all would go back. Nice front staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Mar 2025

10/10 Excellent

Adriana O

Stayed 1 night in Feb 2025