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Kimpton Hotel Arras by IHG

4.0 star property

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Room, 2 Queen Beds, Mountain View | Frette Italian sheets, premium bedding, down comforters, minibar
Exterior
Exterior
Luxury Suite, 1 King Bed, Mountain View | Frette Italian sheets, premium bedding, down comforters, minibar
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
7 Patton Avenue, Asheville, NC, 28801
  • Pack Square
    ‪3 min walk‬
  • The Orange Peel
    ‪6 min walk‬
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Mountain View

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Mountain View

  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Designer toiletries, hair dryer, bathrobes, slippers

Room (Essential)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible (Communications)

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Accessible (Communications)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, City View

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mountain View

  • 603 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 599 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, City View

  • 599 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View | Frette Italian sheets, premium bedding, down comforters, minibar

Luxury Suite, 1 King Bed, Mountain View

  • 649 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 599 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Kimpton Hotel Arras by IHG

4-star hotel in Downtown Asheville
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kimpton Hotel Arras by IHG features a 24-hour fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

Kimpton Hotel Arras by IHG is a smoke-free property.

A complimentary manager's reception is offered each day.
Bargello - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
District 42 - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bargello
  • District 42

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space
  • Business center

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Hotel Arras
Kimpton Arras By Ihg Asheville
Kimpton Hotel Arras by IHG Hotel
Kimpton Hotel Arras an IHG Hotel
Kimpton Hotel Arras by IHG Asheville
Kimpton Hotel Arras by IHG Hotel Asheville

Kimpton Hotel Arras by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 876 out of 1006 reviews
Rating 8 - Good. 83 out of 1006 reviews
Rating 6 - Okay. 23 out of 1006 reviews
Rating 4 - Poor. 12 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would give this location a 5 star but I asked for a coffee maker in my room and the hotel staff agreed to bring me one but never did. Nonetheless, I would definitely stay here again.
Stayed 2 nights in Dec 2024

4/10 Poor

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent.
Stayed 8 nights in Dec 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very upbeat and comfortable. Location is excellent. Staff very courteous.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mary Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, modern, clean hotel
Lovely, clean hotel. Staff was very friendly and helpful. Great location, walking distance to the art museum, galleries and the best restaurants.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kristin

Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, pet friendly and very modern rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night in my trip to KY. We didn't want to leave. Beds, food,were wonderful,
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
The property and service was excellent and exceeded out expectations.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always stay here when I come to Asheville. It is the best hotel I’ve ever stayed at in Asheville. Everyone is so nice and super responsive with anything that you need.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Traveled with family
Everything was perfect. Staff and property are top notch.
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying here! We frequent Asheville and the Kimpton will be our new place to stay!
Stayed 1 night in Dec 2024

2/10 Terrible

Josh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t book through Expedia!and It might save you a little bit of money. but it’s a tremendous amount of pain. Not worth the hassle if there’s any complications and you try to cancel of your dates even though I tell you when you can it’s completely frustrating. Even when you have insurance/ cancellation options!
Stayed 1 night in Dec 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place! Very clean and beautiful rooms
Stayed 1 night in Dec 2024