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Kimpton Hotel Arras by IHG

4.0 star property

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Room, 2 Queen Beds, Mountain View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters
Luxury Suite, 1 King Bed, Mountain View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters
1 bedroom, Frette Italian sheets, premium bedding, down comforters
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
7 Patton Avenue, Asheville, NC, 28801
  • Pack Square
    ‪3 min walk‬
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • The Orange Peel
    ‪6 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Mountain View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(29 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(43 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(18 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Designer toiletries, hair dryer, bathrobes, slippers

Room (Essential)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(8 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(18 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(22 reviews)
  • 603 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 599 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Studio Suite, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 599 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Luxury Suite, 1 King Bed, Mountain View

  • 649 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 599 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Kimpton Hotel Arras by IHG

4-star hotel in Downtown Asheville
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kimpton Hotel Arras by IHG features a 24-hour fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

Kimpton Hotel Arras by IHG is a smoke-free property.

A complimentary manager's reception is offered each day.
Bargello - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
District 42 - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bargello
  • District 42

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space
  • Business center

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Hotel Arras
Kimpton Arras By Ihg Asheville
Kimpton Hotel Arras by IHG Hotel
Kimpton Hotel Arras an IHG Hotel
Kimpton Hotel Arras by IHG Asheville
Kimpton Hotel Arras by IHG Hotel Asheville

Kimpton Hotel Arras by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 882 out of 1008 reviews
Rating 8 - Good. 80 out of 1008 reviews
Rating 6 - Okay. 22 out of 1008 reviews
Rating 4 - Poor. 12 out of 1008 reviews
Rating 2 - Terrible. 12 out of 1008 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Latressa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Located in a great area. Walking distance from many shops and restaurants. Amazing stay! The room was exceptionally clean and the beds were super comfortable. The staff were friendly and answered any questions. Def will stay again!
Stayed 1 night in Mar 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Nice place but loud town

Hotel overall was great..but one huge issue is the noise coming from the streets. You name it..souped up cars/ bikes, street musicians, emergency services, dogs..from 6th floor we could hear as if it was outside our door. I realize not hotels fault..But I would advise if you’re planning on staying be aware it’s a small town with big city noise.
Stayed 3 nights in Mar 2025

10/10 Excellent

DEBRA

Perfect location

We loved the Kimpton! The location was wonderful….we were able to walk everywhere we wanted to go. Staff was great and they offered complimentary beverages when we checked in. We purchased breakfast along with our stay and it was really good….the toast was exceptional. Would highly recommend staying here.
Stayed 2 nights in Mar 2025

10/10 Excellent

johnna

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Very nice hotel with all the amenities.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful little getaway and the team members at Hotel Arras were so incredibly kind and thoughtful. We will return!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel but disappointed in the room I was given. I specifically asked for a quiet room and the guy at the desk assured me he was giving me a very special room. It was right next to the elevator and it was on the same floor where 20-25 people having a family reunion were staying! Noisy!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the flames on the patio.
Stayed 1 night in Mar 2025

10/10 Excellent

Herbert

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable hotel with great amenities and terrific staff. 5 stars.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brendan

Stayed 3 nights in Mar 2025

10/10 Excellent

Ronald

Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location. Awesome views. Super clean room. Will definitely stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a ton of fun for me and my boyfriend. It was a good anniversary getaway. I loved how you could walk to everything from the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fenglan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a great area. Western NC is back!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Anke

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , would stay at this hotel definitely again
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very highly recommend the kimpton for your stay in Asheville. The location is perfect for walking to all the breweries. The staff are incredible so friendly and helpful with any suggestions or meeting your needs. The room is so comfortable. Honestly nothing but amazing things to say. Will be staying there again our next trip to Asheville!
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My review is as above. Just one thing that was somewhat interesting found the hot water took awhile and i mean awhile to get hot. Still that one thing aside stay was just great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked in the door, I was treated like an important guest. Happy hour on the house, the offer of a coffee maker, and the free forgotten toiletries set this property apart. We will return!
Stayed 2 nights in Feb 2025

10/10 Excellent

Edward S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and windy March weekend in Asheville

When it comes to hotels, I have never had a less-than-stellar experience at a Kimpton. This is our third stay at Asheville's Kimpton Arras, and -- as usual -- it did not disappoint. It's location is precisely the center of downtown, making it an ideal place to stay in the city, and the valet service is second-to-none, always quickly and kindly taking care of any vehicle retrieval that is needed. The room is lovely, and it was probably the most affordable one in the building. You can't go wrong, with any room you book, at the Kimpton. We'll be back!
Stayed 1 night in Mar 2025