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Mountain Inn & Suites

2.5 star property

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Photo gallery for Mountain Inn & Suites

Exterior
Hiking
Hiking
Point of interest
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
755 Upward Rd, Flat Rock, NC, 28731
  • Blue Ridge Mall
    ‪6 min drive‬
  • Carl Sandburg Home National Historic Site
    ‪7 min drive‬
  • Burntshirt Vineyards
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, blackout drapes

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, blackout drapes

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Front of property - evening/night

The Lodge at Flat Rock

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.9 out of 5, Exceptional, (1123)
The price is $119
per night
$133 total
includes taxes & fees
May 13 - May 14
The Lodge at Flat Rock

About this property

Mountain Inn & Suites

Flat Rock hotel with free breakfast
A 24-hour business center, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a refrigerator in a common area, a business center, and concierge services are onsite.
Mountain Inn & Suites offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This Flat Rock hotel also offers a vending machine, multilingual staff, and a picnic area. Complimentary self parking is available on site. Guests can use the health club at a partner property.

Mountain Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Sofa beds are only available in select rooms.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
18 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mountain Inn Flat Rock
Mountain Flat Rock
Mountain Inn Suites Flat R
Mountain Inn Suites
Mountain Inn Suites FlatRock
Mountain Inn Suites Flat Rock
Mountain Inn Suites
Mountain Inn & Suites Hotel
Mountain Inn & Suites Flat Rock
Mountain Inn & Suites Hotel Flat Rock

Mountain Inn & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 792 out of 1002 reviews
Rating 8 - Good. 170 out of 1002 reviews
Rating 6 - Okay. 22 out of 1002 reviews
Rating 4 - Poor. 9 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 1 night in Jan 2025

10/10 Excellent

Tamara

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent .from check in to check bout .beds were very comfortable check in was a breeze and they were so nice it was clean would recommend it to anyone
Stayed 1 night in Jan 2025

10/10 Excellent

robert

Stayed 1 night in Jan 2025

8/10 Good

Pamela

Business traveler
Liked: Amenities
There was an odor in the room when we checked in. The room was clean. The people at the desk were very nice and professional.
Stayed 1 night in Dec 2024

8/10 Good

Michael, Greenville

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Highway access with a few food options around the highway with many more just a few minutes away. Hotel itself and rooms were clean and all staff were nice and helpful.
Stayed 4 nights in Dec 2024

8/10 Good

Ronald

Stayed 2 nights in Dec 2024

10/10 Excellent

Clinton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a quick stay at the Mountain Inn. Our room was comfortable and clean. There was some noise from the traffic but overall our stay was very nice.
Stayed 1 night in Dec 2024

4/10 Poor

Christine

Stayed 1 night in Aug 2024

10/10 Excellent

Bill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 2 nights in Jun 2024

8/10 Good

john

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

larry

Stayed 1 night in Sep 2024

10/10 Excellent

Dorothy

Stayed 1 night in Sep 2024

10/10 Excellent

ANNE

Stayed 2 nights in Sep 2024

8/10 Good

Robert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms most important, friendly staff very helpful
Stayed 1 night in Sep 2024

8/10 Good

Antonette, Boca Raton

Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

This is a beautiful and friendly property. The room was comfortable, everything (TV, bathroom facilities, etc.) worked, and the entire facility was very clean. During our visit, Hurricane Helene moved across the area, and the hotel lost power. The staff did everything they could to make sure everyone was safe. When we left, the property had no damage despite high winds and flooding rainfall. At checkout, the staff could not print a receipt for us but promised to email us one when the electricity was restored. They were also allowing guests to wait out the storm in the lobby and breakfast areas. Overall, we were highly impressed by Mountain Inn and Suites, and we recommend it to anyone looking for a restful getaway.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Very nice. Staff great
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Traveled with family
I loved everything about the stay at Mountain Inn. The room and staff were the best. I would have liked a bar or two in shower to help me step across bathtub to get in and out because I am elderly, but don’t need handicap room.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Breakfast was very good. Courteous employees. We had a wonderful stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean and the staff was great. The only reason I didn't give 5 stars was the very terrible breakfast options. We ended up going to a grocery store to purchase breakfast foods for our stay.
Stayed 4 nights in Sep 2024