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Mountain Inn & Suites

2.5 star property

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Photo gallery for Mountain Inn & Suites

Exterior
Free daily continental breakfast
Lobby lounge
Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, blackout drapes
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
$111
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
755 Upward Rd, Flat Rock, NC, 28731
  • Carl Sandburg Home National Historic Site
    ‪9 min drive‬
  • Pardee Hospital
    ‪9 min drive‬
  • Burntshirt Vineyards
    ‪10 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, blackout drapes

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(279 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, blackout drapes

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(81 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Mountain Inn & Suites

Flat Rock hotel with free breakfast
A 24-hour business center, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a refrigerator in a common area, a business center, and concierge services are onsite.
Mountain Inn & Suites offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This Flat Rock hotel also offers a vending machine, multilingual staff, and a picnic area. Complimentary self parking is available on site. Guests can use the health club at a partner property.

Mountain Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Sofa beds are only available in select rooms.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
18 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mountain Inn Flat Rock
Mountain Flat Rock
Mountain Inn Suites Flat R
Mountain Inn Suites
Mountain Inn Suites FlatRock
Mountain Inn Suites Flat Rock
Mountain Inn Suites
Mountain Inn & Suites Hotel
Mountain Inn & Suites Flat Rock
Mountain Inn & Suites Hotel Flat Rock

Mountain Inn & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 793 out of 1006 reviews
Rating 8 - Good. 171 out of 1006 reviews
Rating 6 - Okay. 23 out of 1006 reviews
Rating 4 - Poor. 9 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Diane

Disliked: Cleanliness, amenities, property conditions & facilities
I don’t know how this hotel can be rated 8.8. It cannot compare to the other places I stayed in this week with comparable ratings. Rooms are accessed from the outside. There was a bug on my bed when I walked into the room. I am so disappointed that I will not value Expedia’s ratings going forward.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia G

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The beds were very comfortable. The bathroom was clean but showing a little age.
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Stayed 3 nights in Feb 2025

8/10 Good

mark

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very nice people, very comfortable bed just a nice relaxing stay.
Stayed 4 nights in May 2025

10/10 Excellent

Jacquelin

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cozy mountain inn. Locally owned and operated. No chain. Tasty breakfast and friendly people.
Stayed 3 nights in May 2025

10/10 Excellent

Henry

Stayed 1 night in May 2025

10/10 Excellent

Marcia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good coffee

Very nice place. Just off the interstate. There was some noise from the street and the shower in the next room. Coffee good. Waffle machine, yogurt, bananas, small sausage and biscuits, bagels and juice for breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were going to Flat Rock Playhouse that night. It was convenient, clean, and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Property is great and good location however needs fresh carpet and cleaning around elevator etc. for a older property pretty nice!
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed, quiet, slept well. Decent breakfast. A good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often. I especially like the smell of fresh clean when i enter. Not a clorox smell, but clean. EVERYONEspoke or smiled. Easy access to everything. But most of all its customer service. You dont hardly get that anymore
Stayed 2 nights in May 2025

10/10 Excellent

Robin, Mentor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late in the evening yet was pleasantly greeted with key ready. Breakfast was available.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hillary

Stayed 3 nights in Mar 2025

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A mountain treat

The Moutain Inn and Suites is a family owned, non-franchise hotel. It is every bit, if not better, than similar franchises (Holiday Inn Express, Best Western, Comfort Inn and Suites. The cleanliness is second to none. The staff is friendly and responsive. This is our 2nd stay and it will not be the last.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well lit hallways and entrances.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice and clean place
Stayed 1 night in Apr 2025

8/10 Good

Jose

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin and check out. Convenient to Mr. Maple.
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly stay. Bed and sheets are nice. Simple place that checked all the boxes. I will stay there on my next visit
Stayed 4 nights in Apr 2025

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice restful accommodations. Would stay again
Stayed 3 nights in Apr 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at Mountain Inn and Suits for the past three years during MrMaple's Open House. It's a very reasonably priced, comfortable, great coffee, and very nice employ's Inn. The parking lot is large and it's easy on and off the main highway threw town.
Stayed 2 nights in Apr 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was a newer hotel with few amenities but it served the purpose. The sheets on one of the beds had multiple little stains that looked like blood so that’s gross.
Stayed 1 night in Apr 2025