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Quality Inn Black Mountain-Asheville East

2.5 star property

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Photo gallery for Quality Inn Black Mountain-Asheville East

Free WiFi, bed sheets
Exterior
Lobby
Lobby
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
585 Sr 9, Black Mountain, NC, 28711
  • Place, Black Mountain Center for the Arts
    ‪14 min walk‬
  • Place, Swannanoa Valley Museum
    ‪14 min walk‬
  • Place, Lake Tomahawk
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Black Mountain-Asheville East

Black Mountain hotel with free breakfast
This hotel features a seasonal outdoor pool, a business center, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands. Housekeeping is not available.
Quality Inn Black Mountain-Asheville East offers 57 air-conditioned accommodations with coffee/tea makers. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels.

Recreational amenities at the hotel include a seasonal outdoor pool.
Wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This Black Mountain hotel also offers a seasonal outdoor pool, gift shops/newsstands, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn Black Mountain-Asheville East has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • No housekeeping service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Black Mountain
Quality Inn Black Mountain
Quality Inn
Quality Inn Black Mountain-Asheville East Hotel
Quality Inn Black Mountain-Asheville East Black Mountain
Quality Inn Black Mountain-Asheville East Hotel Black Mountain

Quality Inn Black Mountain-Asheville East Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 355 out of 901 reviews
Rating 8 - Good. 296 out of 901 reviews
Rating 6 - Okay. 160 out of 901 reviews
Rating 4 - Poor. 47 out of 901 reviews
Rating 2 - Terrible. 43 out of 901 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Aug 2025

6/10 Okay

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The continental breakfast failed, no milk for cereals. No hot food: eggs, sausage or bacon and pancakes available. Danish sweets were expired, I enjoyed the coffee and orange juice, nothing else available to enjoy/eat.
Stayed 1 night in Sep 2025

8/10 Good

stephanie

Stayed 1 night in Sep 2025

10/10 Excellent

steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2025

10/10 Excellent

steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2025

6/10 Okay

Cindy

Disliked: Cleanliness
We loved the location. However, the cleanliness of the room wasn’t great. Bathroom needed some repairs/remodel.
Stayed 2 nights in Sep 2025

6/10 Okay

Srikanth

Traveled with family
The hotel location is good but the hotel maintenance and and overall condition of the hotel is just okay
Stayed 1 night in Jun 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Sep 2025

8/10 Good

JAYNE, WAYLAND

Stayed 2 nights in Sep 2025

10/10 Excellent

Conrad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay will be going back
Stayed 1 night in Sep 2025

2/10 Terrible

odalys

Stayed 2 nights in Sep 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Business traveler
Stayed 1 night in Sep 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

The room was comfortable, staff were helpful and friendly. I felt welcome. I loved being close the the downtown area in Black Mountain, and was happy I could just walk there or to the Ingles across the street for groceries.
Stayed 3 nights in Aug 2025

2/10 Terrible

Walden Beske

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked in the room and ot smelled like a wet dog. Very bad and strong odor to where it made us nauseous. We immediatelycalled the front desk whoch was an older lady with whote hair. I think her name was Barbara, she was so rude. Said she would move us to the room next door, we saw a light on and looked through the window and the mini fridge was sitting on the floor out of the cabinet. There was blood on sheets, black spots on sheets. So we took the sheets off laid on comforter. We woke up to bugs on pillows and on my drinking cup, and a dead bug in bed which was not there or we did not see it wen we woke up. It was bed bugs! The establishment was so rude and said the cleaning crew was excellentand basicallyi was lying even though i had pictures. DO NOT STAY THERE
Stayed 1 night in Aug 2025

6/10 Okay

Chetia

Stayed 1 night in Aug 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
When I arrived at the property I found out that it had suffered damage from Helene . In fact the sheetrock over the front desk had been replaced because of damage from the storm. When I walked into the room on the lower level room number 116 I was hit with a very pungent musky odor almost as though there was dampness in the room.. It almost knocked me over. I asked the front desk for help and they gladly gave me the room next door which had a whirlpool tub , but when I went in there the smell was also there not a strong but as bad as you'd expect enough for me to say no thank you. In addition in that room the floors were oily around the bathroom and slippery which kind of caught me off guard. I feel like this place hasn't fully recovered from the hurricane and they need to do a complete of everything that's not washable like the carpets for example. It didn't feel like a four or three star hotel and I was glad to get out.
Stayed 1 night in Aug 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Sara

Stayed 1 night in Aug 2025

6/10 Okay

Susie, Willard

Cobwebs along walls and corners.
Stayed 4 nights in Aug 2025

8/10 Good

Mike

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Convince and clean.
Stayed 1 night in Aug 2025

6/10 Okay

Mardon

Liked: Cleanliness
I've stayed at this motel many times, but this stay was disappointing for anumber of reasons. .
Stayed 2 nights in Aug 2025

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good luck

The room smelt like a chain smoker had been shut up in there for days, the kick panel was barley hanging on so it scratched my daughters leg, the telephone didn’t work, and when I went to check in I had to go find the lady at the front desk. She was in the back talking .
Stayed 1 night in Aug 2025