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Renaissance Asheville Downtown Hotel

3.5 star property

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Photo gallery for Renaissance Asheville Downtown Hotel

Exterior
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Pool
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available

Explore the area

Map
31 Woodfin Street, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪7 min walk‬
  • The Orange Peel
    ‪12 min walk‬
  • University of North Carolina at Asheville
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 262 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Hearing Accessible)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

  • 262 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • 262 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Hearing Accessible)

  • 262 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Room, 2 Queen Beds, Corner)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Room, 2 Queen Beds, Corner)

  • 262 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

  • 262 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room | 48-inch Smart TV with cable channels, TV, Netflix

Presidential Suite, 1 Bedroom

  • 829 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Suite, 1 Bedroom, 2 Queen Beds, High)

48-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Suite, 1 Bedroom, 2 Queen Beds, High)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Suite, 1 Bedroom, 1 King Bed, High Fl)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom (Suite, 1 Bedroom, 1 King Bed, High Fl)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

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Hotel Indigo Asheville Downtown by IHG

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  • Free WiFi
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4.5 out of 5, Wonderful, (1003)
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The price is $268 total
includes taxes & fees
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About this property

Renaissance Asheville Downtown Hotel

Hotel in Downtown Asheville
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking. Housekeeping is available on request.
Renaissance Asheville Downtown Hotel offers 278 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 48-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 8085 square feet (751 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Renaissance Asheville Downtown Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Writers Bistro - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Writers Bistro

Things to do

  • 24-hour gym
  • Piano
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (8,085 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with premium cable channels
  • Hulu
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Uncovered self parking fee: USD 25 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Renaissance
Asheville Renaissance Hotel
Hotel Renaissance Asheville
Renaissance Asheville
Renaissance Asheville Hotel
Renaissance Hotel Asheville
Renaissance Asheville Hotel
Renaissance Asheville Downtown
Renaissance Asheville Downtown Hotel Hotel
Renaissance Asheville Downtown Hotel Asheville
Renaissance Asheville Downtown Hotel Hotel Asheville

Renaissance Asheville Downtown Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 547 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return to Asheville

This was a return trip for us exactly one year from our first stay. Booked for the location because we were in town for Billy Strings weekend! Walkable to everything including the concert venue. We were worried about how things would be considering the enormous damage to the RAD from Helene but the hotel was in great shape. A few suites were blocked off due to damage but all other amenities were available. The Writer’s Bistro was wonderful as usual. Thanks for hosting us and we’ll see you next time Billy is in town.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dana J

Traveled with partner
Liked: Amenities, property conditions & facilities
Quick check in. Friendly and knowledgeable of area.
Stayed 1 night in Feb 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Kayla

Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for downtown Asheville

Best hotel to stay in downtown Asheville. May not be the newest but has best views, large rooms, and indoor pool and hot tub.
Stayed 2 nights in Feb 2025

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Lowell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Julian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Hasty

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was fantastic and the staff was incredible
Stayed 1 night in Feb 2025

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff Place just needs updating

Front desk staff and head of house keeping were excellent to deal with. Place was nice just needs some updating.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth

Stayed 2 nights in Jan 2025

10/10 Excellent

Amy, Spartanburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every year we stay for my birthday for the weekend and the staff always goes above and beyond.
Stayed 2 nights in Jan 2025

6/10 Okay

Sophiro

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Sophie

We were disappointed that the pool is closed for renovations. It did not state that on the website when booking the room.
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Thiago

Stayed 2 nights in Dec 2024

8/10 Good

Evelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in the heart of Asheville, the rooms and especially the bathrooms where small. The pool and hot tub where not working. Breakfast was great!
Stayed 1 night in Jan 2025

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The stay was great and so was the view overall it was great place to stay and everything is within walking distance. However when we went to use the bathtub to take a shower there sewage backed up that came spewing out all over the tub, thankfully we were given a new room with no questions asked. Great hotel overall.
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Property is overdue for renovations. Pool and Spa not available. Staff was exceptional.
Stayed 2 nights in Dec 2024

2/10 Terrible

andrew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel restaurant is horrible for dinner, breakfast was decent. The bed we slept in was horrendous.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Traveled with family
Liked: Staff & service, property conditions & facilities
The coffee maker in room 1028 was disgusting and needs to be replaced. Otherwise our overall stay was fantastic and we will always stay at the Renaissance when we visit Asheville. The brunch was fantastic!
Stayed 2 nights in Dec 2024

8/10 Good

Whitney

Stayed 3 nights in Nov 2024

6/10 Okay

Pamela

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed at the Renaissance periodically over the past 20 years. My husband and I were both struck by the property’s overall condition - particularly the guest rooms. We love the location but found ourselves looking for alternatives for our next stay. Asheville has been through a rough time, but the hotel guest rooms are in dire need of an upgrade.
Stayed 2 nights in Nov 2024

8/10 Good

Sophie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really central location that’s walkable to restaurants and breweries! Hotel has great amenities!
Stayed 2 nights in Nov 2024