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The Restoration Asheville

4.0 star property

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Parking available
  • Gym
  • Spa

Explore the area

Map
68 Patton Ave, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Pack Square
    ‪5 min walk‬
  • The Orange Peel
    ‪8 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Signature King Suite

Premium bedding, minibar, in-room safe, desk

Signature King Suite

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Suite

Premier King Suite | Premium bedding, minibar, in-room safe, desk

Premier King Suite

  • 599 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio King Suite

Premium bedding, minibar, in-room safe, desk

Studio King Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature King Terrace Suite ADA

Premium bedding, minibar, in-room safe, desk

Signature King Terrace Suite ADA

  • 496 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite Two Queen Beds

Studio Suite Two Queen Beds | Premium bedding, minibar, in-room safe, desk

Studio Suite Two Queen Beds

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio King Suite ADA

Premium bedding, minibar, in-room safe, desk

Studio King Suite ADA

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Suite ADA

Premium bedding, minibar, in-room safe, desk

Premier King Suite ADA

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature King Suite ADA

Premium bedding, minibar, in-room safe, desk

Signature King Suite ADA

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite Two Queen Beds ADA

Premium bedding, minibar, in-room safe, desk

Studio Suite Two Queen Beds ADA

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature King Terrace Suite

Premium bedding, minibar, in-room safe, desk

Signature King Terrace Suite

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Restoration Asheville

4-star hotel in Downtown Asheville
This smoke-free hotel features 3 restaurants, 3 bars/lounges, and a 24-hour fitness center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking.
The Restoration Asheville offers 60 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
The Restoration Asheville features a 24-hour fitness center and complimentary bicycles. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This business-friendly hotel also offers a rooftop terrace, spa services, and a library. Onsite parking is available (surcharge).

The Restoration Asheville is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 9:00 AM.
The Exchange - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Draftsman Bar & Lounge - This gastropub specializes in American cuisine and serves brunch, dinner, and light fare. Happy hour is offered. Open daily.
The Observatory - This rooftop bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
The Rise Coffee Shop - This coffee shop specializes in American cuisine and serves breakfast only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 9:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Draftsman Bar & Lounge
  • The Exchange
  • The Observatory
  • The Rise Coffee Shop

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Shopping

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night (maximum USD 250 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per night (maximum USD 250 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Restoration Asheville Hotel
The Restoration Asheville Asheville
The Restoration Asheville Hotel Asheville

The Restoration Asheville Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 642 out of 705 reviews
Rating 8 - Good. 37 out of 705 reviews
Rating 6 - Okay. 14 out of 705 reviews
Rating 4 - Poor. 7 out of 705 reviews
Rating 2 - Terrible. 5 out of 705 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Ann, Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!
Stayed 1 night in Nov 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Benjamin

Many amenities listed for the hotel we're not available during my stay. I have a young son with diabetes and this made managing his care more difficult. I reached out to the hotel before arriving via phone and email but got no response. When I arrived and spoke to them in person, no effort was made to remedy my concerns.
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed the dining/bar/rooftop/breakfast was all shut down.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebeca

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Evarist

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2024

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, room comfort
Not a hotel - apartment for rent
Second time we stayed here but very disappointed this round. Blindsided by lack of services…no housekeeping, no breakfast baskets, no bars/restaurants open (even though other hotel bars were operating), no bellhop (he watched us pull up from inside the lobby and didn’t offer help with bags or valet). They just had a “too bad for you” attitude. I understand some services being limited due to the storm but they literally had no services and a bad attitude as well. This will be the last time we stay there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shayn

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property with a Very friendly and accommodating staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Devra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with very friendly staff. Room was clean but bed was very hard. The restaurant was good and the bartender was very friendly. Only downside is that rooftop bar and the Draftsman was closed.
Stayed 1 night in Nov 2024

10/10 Excellent

Evarist

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance and location friendly staff good food
Stayed 1 night in Nov 2024

4/10 Poor

Amanda

Traveled with family
Disliked: Property conditions & facilities, room comfort
Over priced not worth it
For the price of the room the hotel did not offer ANY of its amenities. Over priced for nothing
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Steve

Stayed 1 night in Nov 2024

10/10 Excellent

Taylor

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel. They just reopened post-hurricane but everything was great. Some parts of the hotel aren't open but it didn't affect my stay. I appreciate the location and easy check in and check out. The staff are lovely. I look forward to my next visit.
Stayed 2 nights in Nov 2024

10/10 Excellent

David, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
We were glad you were open for business.
Stayed 1 night in Nov 2024

8/10 Good

Kristina

Stayed 2 nights in Sep 2024

10/10 Excellent

Kristina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Amazing little extras. So much fun.
Stayed 2 nights in Jul 2024

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Blake

Stayed 1 night in Sep 2024

8/10 Good

Vyacheslav, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristie, Blountville

Stayed 2 nights in Sep 2024