TownePlace Suites by Marriott Asheville Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Asheville Downtown

Exterior
Exterior
Studio, 2 Queen Beds | In-room safe, desk, laptop workspace, travel crib
Lobby
Studio, 2 Queen Beds | Private kitchen | Highchair

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
39 ELM STREET, Asheville, NC, 28801
  • Thomas Wolfe Memorial
    9 min walk
  • Harrah's Cherokee Center - Asheville
    10 min walk
  • Pack Square
    10 min walk
  • Asheville, NC (AVL-Asheville Regional)
    18 min drive

Room options

Studio, 1 King Bed with Sofa bed

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

TownePlace Suites by Marriott Asheville Downtown

Hotel in North Downtown
A 24-hour fitness center, self parking, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Asheville Downtown offers 83 air-conditioned accommodations with safes. This Asheville hotel provides complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Wired and wireless Internet access is complimentary. A business center is on site. This Asheville hotel also offers a 24-hour fitness center, barbecue grills, and a picnic area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

TownePlace Suites by Marriott Asheville Downtown is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.1 miles (USD 15 per day)
  • Self parking on site (USD 15 per day)
  • Secured, covered extended parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Couples/private dining

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • Highchair
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day
  • Covered extended parking fee: USD 15.00 per day
  • Nearby parking fee: USD 15.00 per day (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Towneplace Suites Asheville Downtown
TownePlace Suites by Marriott Asheville Downtown Hotel
TownePlace Suites by Marriott Asheville Downtown Asheville
TownePlace Suites by Marriott Asheville Downtown Hotel Asheville

TownePlace Suites by Marriott Asheville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 167 reviews" "
Rating 8 - Good. 26 out of 167 reviews" "
Rating 6 - Okay. 15 out of 167 reviews" "
Rating 4 - Poor. 2 out of 167 reviews" "
Rating 2 - Terrible. 3 out of 167 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best values for the money I have been to on my cross-country trips. Not only was the room and bathroom very clean and the bed and couch comfortable, but the kitchen was exceptionally well-stocked with utensils (colander and vegetable peeler), etc. … It was so nice to actually be able to freeze my ice packs in the full-sized refrigerator. Also, there is a Whole Foods, Trader Joe’s, and Harris Teeter within walking distance (two blocks). The breakfast spread was extensive with gluten- and dairy-free options. The $15 parking fee was well worth all the perks.
Stayed 1 night in Aug 2024

10/10 Excellent

Hungsup

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

John, oakdale

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay awesome value during week days
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger, Jacksonville Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Linda J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. I love this place. Extremely clean, great staff, great breakfast (included). Free bottled water. Excellent location. I highly recommend it. I love that the room had a small kitchen. The shower was fantastic too. Dont hesitate to book.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Barbara

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and overall very nice. My only complaint is the parking. They charge you $15 and don’t have enough spots to accommodate all guests. If you arrive too late you have to park in an adjacent lot, which may be hotel property, but is poorly lit, unpaved and overgrown. Feels like a rip off to pay for parking when they can’t accommodate you in the regular hotel parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from front desk.
Stayed 1 night in Jul 2024

6/10 Okay

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Asheville
The room was clean and spacious. The beds were comfortable. There was a full kitchen. The hotel was quiet. The desk clerk that checked us in was very helpful in getting us into our room a little over an hour early. 4 P.M. is an abnormally late check in time. My biggest complaint was being charged $15 to park at the hotel. I didn’t notice the fee when I was making the reservation or I wouldn’t have stayed there.
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have stayed all summer. I do a lot of weekend traveling with travel athletics and the is superior to hotels in other locations at the price that I paid. The price was very reasonable.
Stayed 1 night in Aug 2024

10/10 Excellent

catheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property
This is a newer Hotel. Everything is neat and clean. The lobby is welcoming and the staff friendly. Our room was spacious, very clean and comfortable. Only 15 to 20 min walk to downtown.
Stayed 1 night in Jul 2024

10/10 Excellent

Beau

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Craig

Stayed 1 night in Jul 2024

8/10 Good

Georgia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Generally what you would expect
Stayed 2 nights in Jul 2024

10/10 Excellent

john

Liked: Amenities
Added an additional day to my stay, and housekeeping went above and beyond. So clean, breakfast is legit, all hosts were over accommodating. Definitely coming back to stay at this exact location in exactly one month. So impressed by everything!
Stayed 3 nights in Jul 2024

10/10 Excellent

susan

Stayed 1 night in Jul 2024

8/10 Good

Luz

I had some issues with the AC. Room was hot!
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Very affordable. Great breakfast and close to the bars.
Stayed 1 night in Jul 2024

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to Whole food and Trader Joe’s. I like its kitchen and friendly staff Krystal.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jonathan

Nice
Stayed 2 nights in Jul 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024