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TownePlace Suites by Marriott Asheville Downtown

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Asheville Downtown

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Exterior
Studio, 2 Queen Beds | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
In-room safe, desk, laptop workspace, travel crib

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

Map
39 ELM STREET, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪10 min walk‬
  • The Orange Peel
    ‪17 min walk‬
  • University of North Carolina at Asheville
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, travel crib

Studio, 1 King Bed with Sofa bed

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, travel crib

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | In-room safe, desk, laptop workspace, travel crib

Studio, 2 Queen Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Hotel Indigo Asheville Downtown by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1131)
The price is $94
per night
$106 total
includes taxes & fees
Apr 15 - Apr 16
Hotel Indigo Asheville Downtown by IHG

About this property

TownePlace Suites by Marriott Asheville Downtown

3-star hotel in North Downtown
A 24-hour fitness center, self parking, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Asheville Downtown offers 83 air-conditioned accommodations with iPod docking stations and safes. 42-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
TownePlace Suites by Marriott Asheville Downtown features a 24-hour fitness center, barbecue grills, and a picnic area. Public areas are equipped with complimentary wired and wireless Internet access. This Asheville hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

TownePlace Suites by Marriott Asheville Downtown is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.1 miles (USD 15 per day)
  • Self parking on site (USD 15 per day)
  • Secured, covered extended parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • Highchair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Thin carpet in room
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day
  • Covered extended parking fee: USD 15.00 per day
  • Nearby parking fee: USD 15.00 per day (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Towneplace Suites Asheville Downtown
TownePlace Suites by Marriott Asheville Downtown Hotel
TownePlace Suites by Marriott Asheville Downtown Asheville
TownePlace Suites by Marriott Asheville Downtown Hotel Asheville

TownePlace Suites by Marriott Asheville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 152 out of 204 reviews
Rating 8 - Good. 31 out of 204 reviews
Rating 6 - Okay. 16 out of 204 reviews
Rating 4 - Poor. 2 out of 204 reviews
Rating 2 - Terrible. 3 out of 204 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Stayed 1 night in Dec 2024

10/10 Excellent

grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although people said that there were homeless people and tents around the property, i did not see any. Granted we did not walk to downtown as we only stopped there for an hour on our way to see family. We did see homeless people and panhandlers within downtown area. Hotel was clean and pleasant. The room was comfortable. Will stay here again when we return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sviatoslav

Stayed 5 nights in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Osvaldo

Stayed 5 nights in Dec 2024

10/10 Excellent

James

Business traveler
Liked: Amenities
Bar far the best room with a kitchen in Asheville,NC!
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for cleanliness, accessibility and amenities. We were able to grill a wonderful steak dinner for our family who had just been through the hurricane thanks to the amenities included in our stay! Only complaint is parking is expensive and no free alternatives were make available to us, nor were we informed it was $15/day. Otherwise all was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Blake

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Abaigeal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was impressive, room was great, staff were friendly and helpful, breakfast choices were great. All turned to custard though when Hurricane Helene came through. Hotel management had made no preparations and the young staff members on the ground were very helpful and did a great job but you could see they needed some direction as they were struggling.

10/10 Excellent

hyun

Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need a proper electric charging station What they have is insanely outdated
Stayed 1 night in Sep 2024

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

William, West Union

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Stayed 4 nights in Aug 2024

2/10 Terrible

Sarah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Chandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient cost conscious place to stay, with really clean facilities. My only improvement would be the ac unit in the bedroom. It was was noisy and not great on consistent air flow. I think that was just an issue with one room. I’d stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy, Walhalla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we loved having the mini kitchen in room. Beds were comfortable, roomy bathroom. Walkable to downtown area.
Stayed 1 night in Sep 2024

10/10 Excellent

Tami, aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend getting a room not facing the roadway. Loud vehicles throughout the night.
Stayed 1 night in Sep 2024