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TownePlace Suites by Marriott Asheville West

2.5 star property

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Photo gallery for TownePlace Suites by Marriott Asheville West

Property amenity
Individually furnished, desk, laptop workspace, blackout drapes
Studio, 1 King Bed | Individually furnished, desk, laptop workspace, blackout drapes
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Pool
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
141 S BEAR CREEK RD, Asheville, NC, 28806
  • WNC Farmers Market
    ‪7 min walk‬
  • Asheville Outlets
    ‪4 min drive‬
  • Biltmore Winery
    ‪15 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Individually furnished, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds

  • 397 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Individually furnished, desk, laptop workspace, blackout drapes

Family Suite, 1 Bedroom

  • 453 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Individually furnished, desk, laptop workspace, blackout drapes

Studio, 1 King Bed

  • 308 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Asheville Biltmore Village

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, (1002)
The price is $97
per night
$109 total
includes taxes & fees
Mar 9 - Mar 10
Hampton Inn & Suites Asheville Biltmore Village

About this property

TownePlace Suites by Marriott Asheville West

Hotel in West Asheville
An indoor pool, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and barbecue grills. Housekeeping is available on request.
TownePlace Suites by Marriott Asheville West offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. 50-inch LED televisions come with cable channels and Netflix.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, barbecue grills, and a picnic area. Complimentary uncovered self parking is available on site.

TownePlace Suites by Marriott Asheville West is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Travel crib

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • High-pile carpet in room
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 50-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Towneplace Stes Marriott Asheville East
Towneplace Stes Marriott Asheville Outl
TownePlace Suites by Marriott Asheville West Hotel
TownePlace Suites by Marriott Asheville Outlet Area
TownePlace Suites by Marriott Asheville West Asheville
TownePlace Suites by Marriott Asheville West Hotel Asheville

TownePlace Suites by Marriott Asheville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 118 reviews
Rating 8 - Good. 11 out of 118 reviews
Rating 6 - Okay. 10 out of 118 reviews
Rating 4 - Poor. 3 out of 118 reviews
Rating 2 - Terrible. 8 out of 118 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and the fire pit outside was a nice place to sit and hangout
Stayed 1 night in Aug 2024

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't take the time to explore amenities but it was a clean and comfortable room with friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Siegfried

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with friendly staff. Large room. Very nice amenities in the room - small kitchen counter-top with sink and a disposal, two burner range, small dishwasher, a few plates, mugs and silverware in the cabinets, fridge, microwave, coffee-maker.
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel! Very clean. The pool was out because of a chemical issue- otherwise it was great! Also website said check out was 12 but it was 11.
Stayed 1 night in Aug 2024

6/10 Okay

Negar

Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the clean fresh design of the room. Excellent quality, except for the couch which was hard. Very low flow of water in the sink made shaving impossible. I liked the kitchener but did not use. Breakfast was highly disorganized. No flow. By the time I was seated with everything the hot food dad not hot. Frustrating. The quality of food was average. Nice outside amenities, like fire with chairs. Overall I would say it was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Leah

Traveled with family
Liked: Property conditions & facilities, room comfort
Excellent choice!
Super clean hotel and room with a great view of the Biltmore! Excellent service! The only complaint is road noise … nonstop because of location.
Stayed 1 night in Jul 2024

10/10 Excellent

Zulma

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Very clean and well located!
Stayed 1 night in Jul 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Stayed 1 night in Jul 2024

2/10 Terrible

Brandi

Stayed 1 night in Jun 2024

2/10 Terrible

Indarjit

Business traveler
I paid $5 fir breakfast, it was sparse, not replenished, very little food and hardly any variety. I have stayed here many times in the past, and service and cleanliness has deteriorated
Stayed 2 nights in May 2024

10/10 Excellent

William ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 1 night in May 2024

10/10 Excellent

Robert, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great
Stayed 2 nights in May 2024

10/10 Excellent

van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could have stayed longer
Place is fabulous! Clean and friendly. Loved it! Close to highway. Great for long stays. Fridge, microwave, dishes, stove top. We didn’t need any of those but was nice to have.
Stayed 1 night in May 2024

10/10 Excellent

Lily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Newer hotel. Very nice front desk staff. Close to a lot of things. Have stayed here twice and enjoy it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always try to stay at TownePlace Hotels! Always friendly and easy check in. Two small things this visit- the bathroom floor felt sticky with slippers on. Also, wish you had scrambled eggs vs omelet w/ green peppers (Not a show stopper). Room was very comfortable but my room faced the front and I could hear the interstate very well. Otherwise, everything was great as usual!
Stayed 1 night in May 2024

10/10 Excellent

Pamela, Bishop

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff great. Breakfast quite mediocre. Lots of construction around property so outside very noisy.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2024

2/10 Terrible

Carol

Traveled with pets
Disliked: Staff & service, property conditions & facilities
Outrageous pet fee was not disclosed. $80 for a dog?!?
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! Best value anywhere. Kitchenette is awesome, and well supplied. Very clean, spacious and modern. Matrress was VERY comfortable (the famous Marriott mattress). No maid service until day 3. Friendly and competent staff. I've stayed in a few Townplace Suites, all have been equally excellent. The location of this hotel, Asheville NC, is a bit far from the tourist areas of interest, but it's easy to get around. No restaurants within walking distance, but a grocery store only a few miles away, can prepare my own meals. This location is convient to major highways. Breakfast wasn't worth the look, better to just make your own, or go out. However, Expedia charged me an extra five bucks a day to include breakfast with my booking, only to find it was free regardless. Expedia scammed me ten bucks. Book direct with the hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice. The staff was so friendly. We didn’t take advantage of the breakfast as we like to eat breakfast out, but there were several things to choose from. I highly recommend staying here. I do suggest taking your own pillow if you like any thickness. We asked for an extra then it was good.
Stayed 3 nights in Mar 2024