Ashford International Hotel & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Ashford International Hotel & Spa

Exterior
Reception
Lobby sitting area
Terrace/patio
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Gym
  • 24/7 front desk
$103
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Willesborough Windmill
    ‪3 min drive‬
  • Ashford Designer Outlet
    ‪4 min drive‬
  • Port Lympne Wild Animal Park and Gardens
    ‪11 min drive‬
  • London (SEN-Southend)

Room options

Deluxe Double Room

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds

Superior King Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Classic Double Room

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Ashford International Hotel & Spa

4-star Ashford hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and spa services.
Ashford International Hotel & Spa offers 179 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
In addition to an indoor pool, Ashford International Hotel & Spa provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 19 meeting rooms. This eco-certified hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Ashford International Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Quench Bar - This bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 412 out of 1012 reviews
Rating 8 - Good. 312 out of 1012 reviews
Rating 6 - Okay. 156 out of 1012 reviews
Rating 4 - Poor. 76 out of 1012 reviews
Rating 2 - Terrible. 56 out of 1012 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice experience, very clean throughout and staff were polite
Stayed 1 night in May 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Very well positioned for a stop over on the way to France
Stayed 1 night in May 2025

2/10 Terrible

Anthony

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the worst hotel I stayed. It needs an urgent refurbishment. 3 of the 4 days I stayed Breakfast was late by 30 minutes and the staff just didn’t care. No refunds could be processed as the booking was through Hotels.com. The food on the evening was terrible. I won’t go anywhere near this place again.
Stayed 4 nights in May 2025

6/10 Okay

John

Stayed 1 night in May 2025

8/10 Good

Judith

Business traveler
Liked: Cleanliness, room comfort

Review

Very clean, spacious hotel with a lovely restaurant and the welcomed addition of a pool but the hotel is dated and ready for a refurb. I enjoyed my stay.
Stayed 1 night in May 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Bradley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the booking in was very professional. nice comfortable room. food good
Stayed 3 nights in May 2025

10/10 Excellent

Spiros

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good but lack of plug sockets near the bed

No plug sockets near the bed, not ideal at all.
Stayed 1 night in May 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Libby

Liked: Cleanliness, amenities, property conditions & facilities
Really kind and helpful member of staff checked me and my family in. She reassured me that the meaning of service hadn’t been forgotten! She made me feel important and went out of her way to help. The hotel is a lovely place to stay, rooms are delightful, nicely decorated, clean and not too hot. I’m really pleased to have booked and stayed.
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Stayed 1 night in May 2025

10/10 Excellent

CRESWELL, grand Cayman KY1-1401

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa facilities
Stayed 3 nights in May 2025

8/10 Good

Steve

Very good
Stayed 1 night in May 2025

4/10 Poor

Peter, Liverpool

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Check in was quick and easy,
Stayed 1 night in May 2025

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Connor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in May 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Katie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Our stay

Room was clean, staff was friendly, check in and out was easy. However, in our room bed was uncomfortable. We kept rolling off the bed all night. Mattress is probably too old or worn out.
Stayed 1 night in Apr 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel and good reception area. Room was quiet and bed comfortable. 2 negatives for me - the jacuzzi was broken annoying but not the end of the world... When I was checking in another staff member kept on interrupting the staff member I was dealing with... with no apology or recognition that they were talking to me. I found it a little rude.
Stayed 1 night in Apr 2025

10/10 Excellent

Gemma

Stayed 1 night in Apr 2025

10/10 Excellent

julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025