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Ashford International Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ashford International Hotel & Spa

Exterior
Lobby sitting area
Indoor pool, sun loungers
Spa tub, body treatments, hot stone massages, deep-tissue massages
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
  • Hot Tub
  • Pool
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • AMF Bowling Ashford
    2 min drive
  • Horizon
    1 min walk
  • Ashford, England, UK (QDH-Ashford Intl. Train Station)
    5 min drive
  • London (SEN-Southend)
    87 min drive

Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior King Room

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Hampton by Hilton Ashford International

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (438)
The price is $75
per night
$90 total
includes taxes & fees
Jan 6 - Jan 7
Hampton by Hilton Ashford International

About this property

Ashford International Hotel & Spa

4-star Ashford hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Ashford International Hotel & Spa offers 179 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub. The spa is open daily.
In addition to a full-service spa, Ashford International Hotel & Spa features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 19 meeting rooms. This eco-certified hotel also offers a spa tub, a sauna, and a terrace. Complimentary self parking is available on site.

Ashford International Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Quench Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 407 out of 1003 reviews" "
Rating 8 - Good. 313 out of 1003 reviews" "
Rating 6 - Okay. 164 out of 1003 reviews" "
Rating 4 - Poor. 72 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Charlene

Traveled with group, Traveled with partner
Liked: Cleanliness
My stay here was quite pleasant. I was away for the weekend with my partner, my best friend and her partner, so we were all booked under the same reference. The rooms are quite spacious, but our aircon was not working the whole time we were there and the windows have a safety catch on them. The location is brilliant and the car park is good, although it does fill up quite quickly. The pool was lovely, as was the sauna and steam room. The hot tub was cold. We were told that it would be fixed the next day; however, it was not. I was told I had to pay a £50 holding fee via card - not too sure why, as when my friend came, they said it was mandatory and that she did not have to. The reception staff do not sing from the same hymn sheet. My friend again was told her check out could be extended for up to 2 hours for free, yet once again, I was told I would have to pay up to £10 an hour for a later check out. It made 0 sense. The breakfast was lovely and the dining staff as well as the gym/pool staff were very accommodating. Overall, it wasn’t a bad stay, great location, but I’m not too sure if I would come back due to the inconsistencies
Stayed 2 nights in Sep 2024

8/10 Good

Gina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the downstairs decor and bar facilities.Breakfast had fantastic selection. Noisy occasionally with doors slamming in the night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
It was just an issue overnight stay before we travelled through the Channel Tunnel but it was extremely pleasant. Good secure parking. My wife was able to use the pool. Room was lovely. Would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Was great but decoration in the room, and spa area was a little tired. Other than that, can’t complain. Breakfast, staff and amenities all on point. And staff were kind in contributing to our celebrations.
Stayed 2 nights in Sep 2024

4/10 Poor

chris

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool closed, sauna closed
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay away with the fur baby .. it’s a busy hotel and breakfast did get very busy - but gave it a bit of time the staff worked very hard to deliver no complaints and thanks for a nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Kayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jau-yen

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Patrick

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Scott

Stayed 1 night in Aug 2024

8/10 Good

Julia

Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly perfect for a one night stopover before a channel crossing. The hotel is very well appointed with clean, spacious rooms. There is plenty of parking and a nearby petrol station to fill up before travelling to France. The evening meal was delicious and quickly served despite two large groups in the restaurant at the same time. The self service breakfast was also excellent with a broad choice of food. And all for a good price. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Juliet

Stayed 1 night in Aug 2024

8/10 Good

Christopher

Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Good value for money. Free (small) minibar included in our price. Breakfast decent buffet. Some small issue of cleanliness (wee stains on toilet seat) and the sofa bed is small. Only really for one adult or two small children (my 12 year olds really sruggled). Good staff and service.
Stayed 1 night in Aug 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

jamie

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Good hotel with good range of facilities present. The main lobby and bar appeared newly refurbished and clean. The restaurant served good food, we sampled breakfast and dinner menus. The restaurant furniture however needed a good clean, the chairs and booth chairs were stained and dirty. The rooms were spacious and the complimentary drinks and snacks were a nice touch. However, the room required a bit more attention to the cleaning - inside the draws were crumbs from someone’s dinner and the larger chest of draws were broken. Overall, a good stay and some little improvements would make it an excellent choice.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Comfy stay, rooms rather dated.
Hotel staff are lovely. The main areas are nice spaces to be in. Feels safe and secure. Hotel beds are very comfy. Room was very clean. Rooms and restaurant areas in big need of refurbishment and upkeep. Rooms quite dated now. Veneer missing off edge of table at breakfast. Cleanliness of table and floors at breakfast wasn't great.
Stayed 1 night in Aug 2024

8/10 Good

Marvin

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Val

Disliked: Cleanliness
Stayed 2 nights in Aug 2024