4/10 Poor
Travis
Traveled with family
Jul 20, 2025
Disliked: Cleanliness, amenities
The location was great. That said, we booked what they claim to be a deluxe cottage. We arrived late and the late arrival process was simple but our cottage was in an unacceptable condition from a cleanliness standpoint. We spent significant time upon arrival cleaning cobwebs from every area of the room, removing spiders, removing numerous hairballs from the sink and disposing of dirty socks from a previous guest. The lighting in the cottage was very poor. We enjoyed the area but the condition of our room was unacceptable. They should not advertise it as a deluxe cottage and it is not worth the price. The staff offered us a credit because we had to clean the room but we never received it.
Travis
Stayed 2 nights in Jul 2025