The Old Alma

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Old Alma

Garden
Free daily local cuisine breakfast
Twin Room | Iron/ironing board, free WiFi, bed sheets
Front of property
Double Room (5) | Bathroom | Towels

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Canterbury Road, Chilham, Ashford, England, CT4 8DX
  • Chilham Village
    8 min drive
  • Ashford Designer Outlet
    9 min drive
  • Willesborough Windmill
    9 min drive
  • London (SEN-Southend)
    98 min drive

Room options

Basic Triple Room

  • Sleeps 3
  • 1 King Bed

Double Room (5)

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

King-Size Room

  • Sleeps 2
  • 1 King Bed

Double Room (3)

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Old Alma

3-star Ashford B&B with free weekday breakfast
A garden, free breakfast, and free self parking are available at this smoke-free bed & breakfast. WiFi in public areas is free.
The Old Alma offers 5 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Onsite self parking is complimentary.

The Old Alma is a smoke-free property.

A complimentary local cuisine breakfast is served on weekdays between 7:30 AM and 9 AM and on weekends between 8 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of GBP 5 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 5 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Old Alma B&B Ashford
Old Alma B&B
Old Alma Ashford
The Old Alma Ashford
The Old Alma Bed & breakfast
The Old Alma Bed & breakfast Ashford

The Old Alma Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 56 reviews" "
Rating 8 - Good. 16 out of 56 reviews" "
Rating 6 - Okay. 8 out of 56 reviews" "
Rating 4 - Poor. 5 out of 56 reviews" "
Rating 2 - Terrible. 9 out of 56 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Nicholas

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Really weird.
Stayed 2 nights in Aug 2024

6/10 Okay

Sachin Dayabhai

Liked: Cleanliness, staff & service
Pets friendly, owner is welcoming, parking facility is very convenient.
Stayed 1 night in Aug 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

Kim

Liked: Cleanliness
Disliked: Staff & service
On arrival I was greeted by a man in old tracksuit pants, t-shirt, and tracksuit jacket, and he was clearly intoxicated. As a single female checking in this made me feel very uncomfortable and when I hinted at cancelling the man advised me that I was past the cancellation time so would pay whether I stayed or not. There were power cuts to the area that evening and they tripped the electrics. The first time this happened the man who checked me in reset the electrics but the second time I believe he had fallen asleep. I sat in the dark for a bit, then I rang the reception bell several times, eventually I went back to my room and called the hotel phone number, which he finally answered and said he would fix the electrics. I went to reception and explained that it was a very uncomfortable situation for a single woman to be checked into a very quiet hotel by an intoxicated man. He told me I could stay or go he didn't care but I was not getting a refund.
Stayed 1 night in Oct 2023

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Had a very warm welcome, great night's sleep and a lovely breakfast in the morning. We are regularly visiting Canterbury as our daughter is at Uni there, and we'll definitely stay again.
Stayed 1 night in Sep 2023

2/10 Terrible

Alexander

Stayed 1 night in Sep 2023

2/10 Terrible

antony

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful. Would stay again
Stayed 1 night in Aug 2023

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host and hostess were very charming and welcoming. Only dislike which is no fault of the proprietor is the speeding cars. There should be a speed bump or with restrictions on the left hand side of the road as you face the building and the white pillar should have a reflector to help cars approaching to slow down. Difficulty in driving out of the car park because the road curves, fast cars approaching from the right and the white pillar partially obstruct your view.
Stayed 1 night in Jul 2023

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in
We arrived approx 4.30pm to be told our booking had been cancelled. We never received any notification from hotels.com even though Sarah from the old alma had told them the day before. Apart from that Sarah went above and beyond to accommodate ush. She actually gave up her own bedroom for us. I would recommend this hotel but just make sure you arej informed of any changes before you leave homej.
Stayed 1 night in Jul 2023

10/10 Excellent

ALBERTO

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay and they do make you feel at home. Excellent and we would go back if we plan to go around Kent.
Stayed 3 nights in Jun 2023

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at the Old Alma
Had a very pleasant stay, staff very friendly. Room was very clean and the bed very comfortable. A delicious full breakfast was served. Need to ring the bell to gain entry upon arrival as there is no reception desk.
Stayed 1 night in May 2023

8/10 Good

Jennie

Stayed 2 nights in Apr 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
Staff are amazing made e feel at home
Stayed 1 night in Oct 2022

10/10 Excellent

Ishita

Stayed 1 night in Sep 2022

8/10 Good

Audrey

Stayed 1 night in Sep 2022

10/10 Excellent

keith

Liked: Staff & service
Was made very welcome and the room was clean and comfortable, the breakfast was very nice and the people were lovely and friendly, I would recommend this place, thanks for the stay.
Stayed 1 night in Jun 2022

4/10 Poor

Kieran

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Kathryn

Stayed 1 night in Apr 2022

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Chris

Business traveler
Disliked: Staff & service, property conditions & facilities
Avoid
Booked a double room only one cup then the tv didn’t work when we mentioned it they said it was something to do with the weather then we pointed out if that was the case then all the other rooms would be off as well. We had already spoke to other residents that said there tv was working and the previous occurre of the room had had the same problem then we so told by the management a guy called Tony to f**k off and get out of my hotel .then we was contacted by a lady called Sarah and ask us not to go and it will get sorted at 10pm while we was in bed jay the man that was very helpful came to our room to apologise about is boss and said he was going to cook the breakfast in the morning which he did but it was not edible and jay admitted that’s the first time he had made breakfast and he was an mechanic while cooking the breakfast he set of the alarm twice waking other residents
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Located on busy main road, so quite noisy. Strong smell of cigarette smoke on stairs and landing, presumably coming from other rooms, although our room was smoke free. Helpful chatty young man greeted us, but no mugs, teaspoons or towels in room on arrival. Sadly cannot recommend to others.
Stayed 1 night in Jul 2021

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
I had a pleasant one night stay in this venue for a business trip, nothing to complain about, would book again if in the area again.
Stayed 1 night in Jun 2020

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Jason

Business traveler
Work stay
Ok
Stayed 1 night in Jun 2020