A garden, free breakfast, and free self parking are available at this smoke-free bed & breakfast. WiFi in public areas is free.
The Old Alma offers 5 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.
Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Onsite self parking is complimentary.
The Old Alma is a smoke-free property.
A complimentary local cuisine breakfast is served on weekdays between 7:30 AM and 9 AM and on weekends between 8 AM and 10 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free local cuisine breakfast available 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
Conveniences
Luggage storage
Guest services
Housekeeping (daily)
Outdoors
Garden
In a national park
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
More
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Host will greet you
Pets
Pets allowed for an extra charge of GBP 5 per pet, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: GBP 5 per pet, per stay
Service animals are exempt from fees
Early check-in fee: GBP 20 (subject to availability)
Rollaway bed fee: GBP 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
Old Alma B&B Ashford
Old Alma B&B
Old Alma Ashford
The Old Alma Ashford
The Old Alma Bed & breakfast
The Old Alma Bed & breakfast Ashford
The Old Alma Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Pets friendly, owner is welcoming, parking facility is very convenient.
Sachin Dayabhai
Stayed 1 night in Aug 2024
6/10 Okay
Joanne
May 26, 2024
Liked: Cleanliness, staff & service
Joanne
Stayed 1 night in May 2024
2/10 Terrible
Kim
Oct 28, 2023
Liked: Cleanliness
Disliked: Staff & service
On arrival I was greeted by a man in old tracksuit pants, t-shirt, and tracksuit jacket, and he was clearly intoxicated. As a single female checking in this made me feel very uncomfortable and when I hinted at cancelling the man advised me that I was past the cancellation time so would pay whether I stayed or not. There were power cuts to the area that evening and they tripped the electrics. The first time this happened the man who checked me in reset the electrics but the second time I believe he had fallen asleep. I sat in the dark for a bit, then I rang the reception bell several times, eventually I went back to my room and called the hotel phone number, which he finally answered and said he would fix the electrics. I went to reception and explained that it was a very uncomfortable situation for a single woman to be checked into a very quiet hotel by an intoxicated man. He told me I could stay or go he didn't care but I was not getting a refund.
Had a very warm welcome, great night's sleep and a lovely breakfast in the morning. We are regularly visiting Canterbury as our daughter is at Uni there, and we'll definitely stay again.
The host and hostess were very charming and welcoming.
Only dislike which is no fault of the proprietor is the speeding cars. There should be a speed bump or with restrictions on the left hand side of the road as you face the building and the white pillar should have a reflector to help cars approaching to slow down. Difficulty in driving out of the car park because the road curves, fast cars approaching from the right and the white pillar partially obstruct your view.
We arrived approx 4.30pm to be told our booking had been cancelled. We never received any notification from hotels.com even though Sarah from the old alma had told them the day before. Apart from that Sarah went above and beyond to accommodate ush. She actually gave up her own bedroom for us. I would recommend this hotel but just make sure you arej informed of any changes before you leave homej.
Had a very pleasant stay, staff very friendly. Room was very clean and the bed very comfortable. A delicious full breakfast was served. Need to ring the bell to gain entry upon arrival as there is no reception desk.
Michelle
Stayed 1 night in May 2023
8/10 Good
Jennie
Apr 15, 2023
Jennie
Stayed 2 nights in Apr 2023
8/10 Good
Robert
Oct 30, 2022
Liked: Cleanliness, staff & service
Staff are amazing made e feel at home
Robert
Stayed 1 night in Oct 2022
10/10 Excellent
Ishita
Sep 26, 2022
Ishita
Stayed 1 night in Sep 2022
8/10 Good
Audrey
Sep 11, 2022
Audrey
Stayed 1 night in Sep 2022
10/10 Excellent
keith
Jun 19, 2022
Liked: Staff & service
Was made very welcome and the room was clean and comfortable, the breakfast was very nice and the people were lovely and friendly, I would recommend this place, thanks for the stay.
Booked a double room only one cup then the tv didn’t work when we mentioned it they said it was something to do with the weather then we pointed out if that was the case then all the other rooms would be off as well. We had already spoke to other residents that said there tv was working and the previous occurre of the room had had the same problem then we so told by the management a guy called Tony to f**k off and get out of my hotel .then we was contacted by a lady called Sarah and ask us not to go and it will get sorted at 10pm while we was in bed jay the man that was very helpful came to our room to apologise about is boss and said he was going to cook the breakfast in the morning which he did but it was not edible and jay admitted that’s the first time he had made breakfast and he was an mechanic while cooking the breakfast he set of the alarm twice waking other residents
Chris
Stayed 1 night in Aug 2021
6/10 Okay
Verified traveler
Traveled with partner
Jul 19, 2021
Liked: Cleanliness, staff & service
Located on busy main road, so quite noisy. Strong smell of cigarette smoke on stairs and landing, presumably coming from other rooms, although our room was smoke free. Helpful chatty young man greeted us, but no mugs, teaspoons or towels in room on arrival. Sadly cannot recommend to others.