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Best Western River Cities

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western River Cities

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room) | Hypo-allergenic bedding, desk, iron/ironing board, WiFi
Lobby
Lobby
Exterior
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Bathroom | Combined shower/tub, hydromassage showerhead, free toiletries

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
31 Russell Plaza Dr, Russell, KY, 41101
  • Fresenius Medical Care
    ‪2 min drive‬
  • Blue Ribbon Lanes
    ‪4 min drive‬
  • Ashland Town Center
    ‪4 min drive‬
  • Huntington, WV (HTS-Tri-State)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Hypo-allergenic bedding, desk, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Hypo-allergenic bedding, desk, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room) | Hypo-allergenic bedding, desk, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Hypo-allergenic bedding, desk, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room) | Hypo-allergenic bedding, desk, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

Hypo-allergenic bedding, desk, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Hypo-allergenic bedding, desk, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, desk, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Fairfield Inn & Suites By Marriott Ashland

Pool
Breakfast included
Free WiFi
Air conditioning
4.1 out of 5, Very Good, (614)
The price is $85
per night
$96 total
includes taxes & fees
Feb 17 - Feb 18
Fairfield Inn & Suites By Marriott Ashland

About this property

Best Western River Cities

Russell hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has a seasonal outdoor pool and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Best Western River Cities offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Cable television is provided. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western River Cities features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Best Western River Cities is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 11.34
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 34.03
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Early check-in fee: USD 11.34 (subject to availability)
  • Late check-out fee: USD 34.03 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Cities
Best Western River Cities
Best Western River Cities Ashland
Best Western River Cities Hotel
Best Western River Cities Hotel Ashland
Best River Cities Russell
Best Western River Cities Hotel
Best Western River Cities Russell
Best Western River Cities Hotel Russell

Best Western River Cities Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 361 reviews" "
Rating 8 - Good. 128 out of 361 reviews" "
Rating 6 - Okay. 32 out of 361 reviews" "
Rating 4 - Poor. 11 out of 361 reviews" "
Rating 2 - Terrible. 12 out of 361 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Pensacola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, recently remodeled. Shower has awesome water pressure!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff went above and beyond. Floors and carpet could use a good cleaning.
Stayed 1 night in Oct 2024

2/10 Terrible

Tonya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was misleading in their ad and reported they offered a continental breakfast in their listing. This was NOT true. This property doesnt even offer coffee or any food. The rooms were so filthy with mold and mildew and stained furniture, dirty shower curtain and dirty microwave, looked like dried blood on the ceiling. To make matters worse, the fire alarm went off at 7am, ear piercing alarm with flashing lights, after only a few hours of sleep. If the hotel staff knew the room was faulty, it shouldn't have been rented out. This place is a scam and should be inspected by the health department.
Stayed 2 nights in Oct 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, roomy and clean. Friendly staff and good breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good restaurants and stores very c
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for an overnight stay for an early appointment we had in the area. Room was comfortable, quiet, everything worked, and breakfast was nice as well.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Everything was outstanding - Only drawback was view from window - Only thing we could see was the back of the front breezeway roof
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolyn D

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From checking in to checking ot. Everyone is very kind and helpful. This is my second stay and it was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ladies at the front desk make you feel very welcome. They all are especially nice.
Stayed 2 nights in Sep 2024

2/10 Terrible

Angela

Traveled with partner
We were not able to get into the hotel. They had no power from a storm and we had to find another hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Recently remodeled and clean!
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Very friendly staff. Breakfast was good. Room very nice.
Stayed 4 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Liked: Amenities
Loved the shower
Stayed 1 night in Aug 2024

10/10 Excellent

Bethany

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Clyde

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Dwayne

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for our travel plans. Our room was spacious and quiet.There were several restaurants within walking distance. There were lots of choices for the breakfast buffet
Stayed 1 night in Jul 2024