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Best Western River Cities

2.5 star property

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Photo gallery for Best Western River Cities

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Lobby
Free daily full breakfast
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Parking included
$116
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
31 Russell Plaza Dr, Russell, KY, 41101
  • Place, Our Lady Of Bellefonte Hospital
    ‪2 min drive‬
  • Place, Fresenius Medical Care
    ‪2 min drive‬
  • Place, Ashland Town Center
    ‪3 min drive‬
  • Airport, Huntington, WV (HTS-Tri-State)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.6 out of 10
Exceptional
(14 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Sofa, Microwave and Refrigerator, Wi-Fi, Walk in Shower

  • Sleeps 2

1 King Bed, Non-Smoking, Larger Room, Sitting Area, Microwave and Refrigerator, Wi-Fi, Walk in Shower

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Walk in Shower

  • Sleeps 4

2 Queen Beds, Non-Smoking, Larger Room, Sitting Area, Microwave and Refrigerator, Wi-Fi, Walk in Shower

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Larger Room, Sitting Area, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Microwave And Refrigerator, Wifi, Non Smoking

  • Sleeps 4

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About this property

Best Western River Cities

Russell hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has a seasonal outdoor pool and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western River Cities offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with king sofa beds and desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Russell hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Cable television is provided. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western River Cities features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fireplace in the lobby, laundry facilities, and a convenience store. Complimentary self parking is available on site.

Best Western River Cities is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • King sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Cities
Best Western River Cities
Best Western River Cities Ashland
Best Western River Cities Hotel
Best Western River Cities Hotel Ashland
Best River Cities Russell
Best Western River Cities Hotel
Best Western River Cities Russell
Best Western River Cities Hotel Russell

Reviews

Best Western River Cities Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 221 out of 424 reviews
Rating 8 - Good. 137 out of 424 reviews
Rating 6 - Okay. 35 out of 424 reviews
Rating 4 - Poor. 16 out of 424 reviews
Rating 2 - Terrible. 15 out of 424 reviews

Reviews

6/10 Okay

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Dreama, Winterville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Robin

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Waited several minutes to check in. House keeping walked by and had to go in the back to get someone to check me in. Breakfast options were scarce. The waffle batter ran out, when I asked if they had more she was very rude and stated breakfast was over at 9:30, this was before 9:00. She said she would look and she never came back.
Stayed 2 nights in May 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Stayed 1 night in Jul 2025

4/10 Poor

Carter

Disliked: Cleanliness, staff & service
Dust everywhere. Musty odors.
Dead bug
More Dust
Not my hair
Dusty
Stayed 3 nights in Jul 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greay place to sleep

clean rooms
Stayed 2 nights in Jul 2025

4/10 Poor

Joelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy hotel

Super dirty Staff seemed lazy Entire hotel was dirty and not clean at all. Baseboards in the room were falling off the walls. Mold on ceiling in bathroom. Hallways, elevator and common areas were not cleaned the entire 3 nights we were there. Gross
Stayed 3 nights in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Planning another visit soon!

Hotel was at capacity for the weekend but everything was perfect from check in to check out. We got to the property about 45 minutes before check in. Our room was not yet ready which was 100% expected. We made the comment that we were just there a little early to swim, they allowed us to swim why we waited for the room to be ready. Pool was perfect temperature and crystal clear, rooms were clean and comfortable. Staff was extremely friendly and even with the full house breakfast was smooth and well stocked. We are already planning our next visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice room. The bathroom was huge, it was great. Staff was very courteous and professional.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

CALVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

GARY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cassie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and super clean ❤️
Stayed 1 night in Apr 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall had a great experience at the hotel. Would recommend coming here!
Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for lodging in the Kentucky, West Virginia, and Ohio Tri-State area. The staff is very friendly and helpful. Rooms are clean and modern.
Stayed 1 night in May 2025

10/10 Excellent

Liz

Stayed 1 night in May 2025

10/10 Excellent

Pertina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

J A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was helpful
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Felicia

Stayed 1 night in Apr 2025

10/10 Excellent

Dayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful and the price was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Renea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Friendly staff and clean clean clean! Breakfast was a bonus. I took the general managers business card so I could give her 5 stars. Shelley Bays Burroughs gets a job well done managing this!! We wouldn’t hesitate to stay again
Stayed 1 night in Apr 2025