See all properties

Tsuruya

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tsuruya

-KOBUSHI- Standard Room with Terrace, Non Smoking | Individually decorated, individually furnished, desk, free WiFi
Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking | Individually decorated, individually furnished, desk, free WiFi
-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking | Bathroom | Rainfall showerhead, free toiletries, hair dryer, bathrobes
-KOBUSHI- Standard Room with Terrace, Non Smoking | Terrace/patio
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
1873 Ichinomiyamachi Miyaji, Aso, Kumamoto, 869-2613
  • Aso Shrine
    13 min walk
  • 鉄板焼き居酒屋 まーぼー
    1 min walk
  • Miyaji station
    19 min walk
  • Kumamoto (KMJ)
    55 min drive

Room options

View all photos for -KOBUSHI- Standard Room with Terrace, Non Smoking

-KOBUSHI- Standard Room with Terrace, Non Smoking | Individually decorated, individually furnished, desk, free WiFi

-KOBUSHI- Standard Room with Terrace, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Japanese Western Style Double Room with Open-air Bath, Annex Building (Migi), Non Smoking

Individually decorated, individually furnished, desk, free WiFi

Japanese Western Style Double Room with Open-air Bath, Annex Building (Migi), Non Smoking

  • 624 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking

Individually decorated, individually furnished, desk, free WiFi

Japanese Western Style Twin Room with Open-air Bath, Annex Building (Hidari), Non Smoking

  • 624 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for -UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking | Individually decorated, individually furnished, desk, free WiFi

-UGUISU- Japanese Style Room with Indoor and Open-air Bath, Non Smoking

  • 861 sq ft
  • Sleeps 4
  • 2 Large Twin Beds, 1 Double Sofa Bed and 1 Twin Futon

View all photos for -YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

-YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking | Individually decorated, individually furnished, desk, free WiFi

-YAMABATO- Japanese Western Style Room with Open-air Bath, Non Smoking

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

Similar properties

Exterior

Hotel Aso no Tsukasa

Pool
Hot Tub
Spa
Kids pool
3.9 out of 5, Good, (170)
The price is $96
per night
$116 total
includes taxes & fees
Jan 7 - Jan 8
Hotel Aso no Tsukasa

About this property

Tsuruya

3-star Aso guest house with restaurant
A restaurant, a bar/lounge, and spa services are available at this guesthouse. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room.
Tsuruya offers 8 air-conditioned accommodations with bathrobes and slippers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include a yukata (Japanese robe).

The guesthouse offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Aso guesthouse also offers spa services and karaoke. Complimentary self parking is available on site.
Tsuruya has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Karaoke

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Private indoor bath (no minerals) in communal space
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Meals and futons for children age 3 and younger are not included in the room rate. Guests booked in Annex rooms are charged JPY 3500 per child, per day for a futon and JPY 6500 per child, per meal, or meals and futons may be purchased together for JPY 7500 per child, per day. For all other room types, guests are charged JPY 2,500 per child, per day for a futon and JPY 5000 per child, per meal, or meals and futons may be purchased together for JPY 6,000 per child, per day. Fees are collected at check-in.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

tsuruya Inn Aso
tsuruya Inn
tsuruya Aso
tsuruya Aso
tsuruya Guesthouse
tsuruya Guesthouse Aso

Tsuruya Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 15 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Lillian K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay at Ryokan Tsuru
I highly recommend this ryokan if you are visiting Mt Aso. We stayed at the two storied migi room with a private outdoor tub and an indoor jacuzzi. The space was immaculate and spacious. You must book the half board rate that includes the most sumptuous breakfast and dinner you will find anywhere. You will need to take a bus/train to reach the main Aso area but that we no issue for us. Every staff we met extended the highest hospitality we ever experienced.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia problem. Is a wrong communication. I’m so angry and make me trouble
Stayed 2 nights in Jan 2020

10/10 Excellent

Boudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

KYEUNG A

Stayed 1 night in Jun 2024

10/10 Excellent

順子

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
美味しいお食事を頂きました 阿蘇神社にも近くて良かったです
Stayed 1 night in Mar 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

PIK WAI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務態度非常好，職員能說流利英文
Stayed 1 night in Dec 2023

10/10 Excellent

りりか

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Camille Dindi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting Mt. Aso, it is a great place to stay! The food is amazing! The price is very reasonable and the location is great! The staff are very kind and reliable! Room was very comfortable. I would definitely come back :)
Stayed 1 night in Nov 2023

8/10 Good

Seiya

Traveled with family and small children
Liked: Staff & service, amenities
The open-air bath was really comfortable, and since it was a bath in the room, I was satisfied that I could relax without worrying about anyone.
Stayed 1 night in Sep 2023

8/10 Good

KUNIKI

Stayed 1 night in Aug 2023

10/10 Excellent

SATOMI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ごはんがとてもおいしい（旅行に来て食べたかったものが全部出てきた） スタッフがちょうど良い距離感で親切 部屋が独立していて、他の客が気にならない 旅行1日目でとてもいい宿に泊まれてよかったです。ありがとうございました！
Stayed 1 night in Jul 2023

8/10 Good

Kam Yan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean, fantastic!!! We enjoy our stay here very much! Will recommend others to come!
Stayed 1 night in Mar 2023

2/10 Terrible

WADA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

CHING FONG

Stayed 1 night in Nov 2022

10/10 Excellent

YUKIE

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

????

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
和モダンの素敵な旅館でした。 食事も美味しく接客サービスも良かったと思います。
Stayed 1 night in Sep 2022

10/10 Excellent

NAOMI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
初めての阿蘇、快適でした
昔からの瀟洒な和風旅館ですが、お風呂は檜、家庭風呂はユニットと快適でした。和室に３人で泊まりましたが、廊下&テラスや脱衣場スペースがそこそこの広さで分かれていて、寝る者起きる者と家族それぞれが自由に過ごせました。部屋には、冷水、ポットの湯共に湧き水で美味しかったです。従業員の皆さん親切で、説明も丁寧でした。朝食の場所がわからず少し迷いました。朝食は量、品数が多くて食べきれませんでした。
Stayed 1 night in Nov 2019

8/10 Good

koji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019