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Hotel Cristallo

4.0 star property

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Photo gallery for Hotel Cristallo

Reception hall
1 bedroom, in-room safe, desk, blackout drapes
Front of property
Lobby sitting area
1 bedroom, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • Laundry
  • Pet friendly

Explore the area

Map
Via Los Angeles 195, Santa Maria Degli Angeli, Assisi, PG, 6081
  • Basilica of St. Mary of the Angels
    ‪18 min walk‬
  • Basilica San Francesco di Assisi
    ‪7 min drive‬
  • Basilica of Santa Chiara
    ‪10 min drive‬
  • Perugia San Francesco d'Assisi – Umbria Intl. Airport (PEG)
    ‪12 min drive‬

Room options

View all photos for Single Room

Free toiletries, hair dryer, bidet, towels

Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Free toiletries, hair dryer, bidet, towels

Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, desk, blackout drapes

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Twin Trundle Bed OR 1 Twin Bed

Similar properties

Exterior

Perusia Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (565)
The price is $123
per night
$140 total
includes taxes & fees
Apr 26 - Apr 27
Perusia Hotel

About this property

Hotel Cristallo

4-star Assisi hotel close to Basilica of St. Mary of the Angels
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Hotel Cristallo offers 52 air-conditioned accommodations with safes and hair dryers. 19-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 216 square feet (20 square meters) include conference space. This business-friendly hotel also offers a library, tour/ticket assistance, and a garden. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Complimentary self parking is available on site.

Hotel Cristallo has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Degli Angeli - This restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Degli Angeli

Things to do

  • Library

Family friendly

  • Babysitting
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 216 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (roundtrip, maximum occupancy 2)
  • Crib (infant bed) fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 11 September

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Assisi
Hotel Cristallo Assisi
Hotel Cristallo Hotel
Hotel Cristallo Assisi
Hotel Cristallo Hotel Assisi

Hotel Cristallo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 114 reviews
Rating 8 - Good. 42 out of 114 reviews
Rating 6 - Okay. 15 out of 114 reviews
Rating 4 - Poor. 4 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pradeep, GNV

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were great. The place could use some updating but well maintained for its age.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

in moung

Liked: Cleanliness, room comfort
Not bad Room is big
Stayed 1 night in May 2019

8/10 Good

Pasquale, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to center of town
We chose the hotel because it was close to Assisi and at reasonable rates
Stayed 1 night in Jul 2017

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Good hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel close to Assisi.
We enjoyed our stay, had great service and would return.

8/10 Good

Mimi, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good last minute move
It was a very last minute booking because I didn't like my other hotel in Assisi up the hill, so I left there one day early (without able to get a refund) and booked this hotel, also because it was near Santa Maria degli Angeli where I wanted to visit on my last day, also nearer to train station. So it worked out well for me for the move. It was pouring rain when I checked in, but the staff was friendly and efficient.

10/10 Excellent

Lucie, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything were perfect. All persons that we meet were very nice, at the desk, for the breakfast. The place is clean. We passed a good moments at the hotel.

10/10 Excellent

Kathleen, Herndon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish I would have known how far out this hotel was when I booked it. Could walk to Plaza of Mary of the Angels. Loved the hotel and the view of the basilica/old town of Assisi was priceless!

8/10 Good

monica, san antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was nice and clean. A little far from town. Good breakfast.

6/10 Okay

Verified traveler

satisfactory
it was a little town outside of assisi. nothing fantastic . reasonable & acceptable service, although I was impressed with the gentlemen who served us coffee/cappuccino at the breakfast reception. he was very prompt, polite and was multi-tasking.

10/10 Excellent

nick, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments, close to metro and bus.
Staff is very friendly and accommodating. Would recommend highly.

8/10 Good

Tom, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for the value!
A little dated facility but nice staff and good breakfast! One of the best cups of espresso I had in Italy.

6/10 Okay

john, new york, ny

Liked: Staff & service
Disliked: Room comfort
Not bad, Not great
Very, very tiny rooms (and I was one person in a double room), safe in the room was sketchy, not much of a breakfast. On the plus side, relatively close to the historic center, prompt email responses when I asked for directions on how to reach the hotel via bus.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel
I think this is a good choice for choosing "Hotel Cristallo" when visiting Assisi, although it is on locat in Assisi, but it would be easier to take the local bus for transpotation and for a good price.

8/10 Good

Emmanuel, Livingston, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected for a Four Star Hotel
It's O.k.. Emplyees are just trying their best,

8/10 Good

Caroline, Worcestershire

Liked: Cleanliness, staff & service, property conditions & facilities
An interesting stay
The hotel is on a main road so traffic noise is an issue if you want a view (in our case made worse by the patio door not fitting flush). However, it is clean and the staff are friendly and breakfast has a reasonable continental type choice. It is a shame that the room’s balcony has no table or chairs and that there is only one chair in a double room. There is parking at the hotel and a good 1 Euro bus that takes you to Assisi and to the station. Overall the hotel is comfortable and the staff do their best but on days when bookings are low the management seem to try to save on having proper breakfast staff and use the reception staff which does not work. The dining room meals seemed very pricey but there are restaurants a km away. All this said we enjoyed our stay.

2/10 Terrible

Julia, Brazil

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor breakfast
The hotel is situated outside Assisi, about 5km far, so you'll need a car or other transportation to visit San Francis Church and its surroundings. The breakfast is disappointing, absolutely no fruits and low quality products. I don't recommend this hotel.

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's one of the best hotels . . . . .
Room larger than average for this class of hotel. Large bath, with shower only. Good parking space in a very quite area. Staff was very friendly, helpful and cheerful. The excellent breakfast will suite any taste. Strongly recommended if you plan to visit Assisi (2 mls away)and its surroundings.

6/10 Okay

Anonymous

Disliked: Staff & service
The facilities are more close
The facilities are more close to a 3 stars than a 4 stars. The service as well. Just indicated for retired people visiting Assisi.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rosa Antonella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Tuula

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

giuliano

Stayed 1 night in Jul 2023

8/10 Good

Antonello

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022