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Brown Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Brown Hotel

Superior Room | Premium bedding, desk, iron/ironing board, free WiFi
Superior Room | Premium bedding, desk, iron/ironing board, free WiFi
Standard Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Gabdullina str. 20/1, Astana, 10000
  • Gorky Russian Drama Theatre
    15 min walk
  • Transport & Communications Ministry
    5 min drive
  • Kazakhstan Ministry of Foreign Affairs
    6 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    32 min drive

Room options

View all photos for Superior Room

Superior Room | Premium bedding, desk, iron/ironing board, free WiFi

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Brown Hotel

3.5-star hotel in Baikonur District
Dry cleaning, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe.
Brown Hotel offers 17 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Brown Hotel features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Brown Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 2500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Brown
Brown Hotel
Brown Hotel Astana
Brown Hotel Nur-Sultan
Brown Nur-Sultan
Brown
Hotel Brown Hotel Nur-Sultan
Hotel Brown Hotel
Brown Hotel Nur-Sultan
Brown Nur-Sultan
Hotel Brown Hotel Nur-Sultan
Nur-Sultan Brown Hotel Hotel
Brown
Hotel Brown Hotel
Brown Hotel Nur-Sultan
Brown Nur-Sultan
Brown
Hotel Brown Hotel Nur-Sultan
Nur-Sultan Brown Hotel Hotel
Hotel Brown Hotel
Brown Hotel Hotel
Brown Hotel Astana
Brown Hotel Hotel Astana

Brown Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 28 out of 39 reviews" "
Rating 8 - Good. 10 out of 39 reviews" "
Rating 6 - Okay. 0 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Third Stay
I love staying at Brown. This is my third visit. The staff is very kind to me and always willing to go the extra mile. The area is perfect. I enjoy walking around the neighborhood. There are pharmacies, restaurants and malls in the surrounding area. I feel very safe. I am looking forward to staying at Brown again. I highly recommend the kind staff, beautiful neighborhood and piece of mind the Brown Hotel allows.
Stayed 20 nights in Jun 2019

10/10 Excellent

Louis, Clayton, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to many restaurants and shops. Room was very clean and bed was comfortable. Staff arranged an very early morning transfer to airport. Good value.
Stayed 1 night in Nov 2018

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love This Place
I am from California and have stayed at the Brown Hotel twice now. I absolutely love this hotel. It is small and family owned. I believe they have 8 rooms. Their breakfast is delicious, filling, and as if your mother made it with love. The rooms are clean and beds are comfy. I also like the bathroom size. Because of odd flight times, I tend to arrive in the middle of the night (between 3 and 4 am). Although they may be sleeping in the lobby, I am very appreciative that they are there as arriving to a foreign country in the middle of the night is a tad stressful. Unfortunately, I do not speak Russian and their English is limited, but I wish I could tell them in their native language how happy I am to stay there. большое спасибо, Brown Hotel!
Stayed 4 nights in Oct 2018

8/10 Good

Dan, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No surprises - everything is like expected - and worth what you pay for this hotel.
Stayed 1 night in Aug 2018

8/10 Good

DIMITRIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2018

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brown Hotel, Astana
Very helpful service, although English is limited and there is only one choice for breakfast (but filling and tasty). Room could do with more pictures or decoration, but area very quiet in the evening even though next to a main road. Overall a solid choice
Stayed 1 night in Sep 2017

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent place
a block from the #10 bus from the airport and other buses that will bring you anywhere, accommodating staff. acros the street from an uzbek restaurant open 24/
Stayed 2 nights in Sep 2017

10/10 Excellent

Victor, Beverly Hills, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly comfortable small hotel
This is a well located hotel in the older part of town (but in Astana nothing is that old!). There are several good restaurants and supermarkets within a short walk. The staff is very nice and helped me a lot with figuring out what bus to take, etc. and calling taxis. The room condition was excellent, everything clean. The bed was comfortable and the air conditioning worked well. The room wasn't large but it was okay; I would have preferred having a nightstand, though. Breakfast was nicely presented and changed each day. It was not a buffet though, and the portions weren't as large as I would have preferred (but I eat a lot). The TV didn't have any English language channels but I didn't care. I would say the hotel isn't fancy but very friendly and comfortable and, for the price I paid, an excellent value.
Stayed 7 nights in Aug 2017

8/10 Good

Timothy

Liked: Staff & service, property conditions & facilities, room comfort
Good for a short stay in Astana
This small hotel is OK for a short stay in Astana. The rooms are small and very basic, and we had a room with no AC. The room was very clean when we arrived, but no housekeeping came while we were there for 3 days. Towels were changed when we asked. Staff is not always at the desk, but staff members try to be helpful at all times. Good shower with plenty of hot water. Breakfast is included - it is served in a basement room and it is a set meal that changes each day. There are restaurants and shopping within walking distance of the hotel. It is a long taxi ride from the airport.
Stayed 3 nights in Jun 2017

10/10 Excellent

volha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for the price
clean hotel, located in good area, all staff was very polite and friendly breakfast could be better as you didn't get any choice of food
Stayed 3 nights in May 2017

8/10 Good

Sergey, Belarus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed for 2 nights. The staff was friendly and helpful. The room was nice and comfy. The only thing I could complain was bed which was too soft to me. Overall the hotel is fine.

10/10 Excellent

Luba, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Astana
The Brown Hotel is located in a very nice part of the city and you can go to any place of interest by bus or taxi ( about $2.5-$3). I like most that the hotel is very clean. There is a refrigerator and an electric tea kettle in the room.There are also toiletries, bath robes and slippers. The staff is most welcoming. You can ask Raigul (Райгуль), Aigerim (Айгерим) or Zhanna (Жанна) any question. They will always help. I highly recommend the Brown Hotel in Astana.

10/10 Excellent

Barry , Southampton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money and very comfortable

10/10 Excellent

Graeme, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel, with some good local eateries
Although the staff didn't all speak English they always tried to be helpful, including organising a cheap taxi to the airport for 3am. The hotel is a little way from the sights, such as they are, but as I discovered late in my stay there are actually a few restaurants and bars nearby, which actually looked better than the more central ones. There are also several late night grocery stores within a minute's walk from the hotel. The hotel was clean, quiet and excellent value by comparison with ones nearer the centre of Astana. Personally I don't think I would visit Astana as a pedestrian again, as places of interest are too far apart and it isn't a pedestrian friendly city with vast spaces between sights and pavements that don't really go anywhere, the city was definitely (re)built with cars in mind.

10/10 Excellent

Dias, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very polite, helpful and efficient staff, who shows true Kazakh hospitality. Reasonable prices and good location. You guys rock!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, nice, clean
Clean and quiet boutique style hotel. Nice stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
I needed a good night's sleep in between flights from Bangkok and to London and I certainly did. I found the hotel easily thanks to the directions given by S from Korea on his/her review. My room was clean and spacious. It looked as in the photos, which is reassuring. Tea & coffee facilities as well as Wi-Fi. Fridge, bathrobe, slippers, toiletries and towels were provided. I felt safe in the neighbourhood and there were shops, cafes and restaurants within walking distance. Bus stop to catch number 10 back to Astana's airport is just 5-10 minutes away on foot. I would stay again.

10/10 Excellent

Brian, Edinburgh, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with fantastic stafff!
This hotel was a really lucky find. It's a new establishment and is very nice, even by European/American standards. The rooms are very modern and spacious. The hotel staff are fantastic! I don't speak Russian but we made do with Google Translator and a few laughs. There is one man who speaks fluent English but isn't always available. Neverthless, they're very friendly and happy to help in any way. One of the ladies even walked with me down the street to show me where to find a cash machine. The only negative I can say is the location. It's a little removed from the city centre but taxis in Astana are very cheap and the drivers are quite friendly too. If you can, ask the hotel reception to book taxis for you as you'll get a cheaper rate. Overall, I'd definitely recommend this hotel to anyone staying in Astana. There's even a great Uzbek restaurant across the street that's open 24 hours.

10/10 Excellent

Tung, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Staff, friendly,helpful, courteous. Clean comfortable room, breakfast served in the room with different menu daily

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value for little money
Great Hotel! Super friendly staff (spoke little English but tried all they could to communicate effectively), amazing breakfast (really can't highlight this one enough), and extremely clean. Only reason I had to deduct some points was due to the neighbours (not the hotels direct fault but still a big -ve). We were located on the first floor and had a view on something which looked like the backyard of a messy. Tons of garbage laying around, scrap metal, etc. Which would have been ok since we spend little time in the actual room, but the owner of the junk also had a very loud dog. He would bark none stop (not at night though, he seems to have been locked away there). But really distracting if you want a nap in the afternoon or take an hour to relax and read something.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.Value hotel
Great stay. Kind owners.

10/10 Excellent

Matthew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent & recommended
Great little hotel: friendly and helpful staff, a nice breakfast, very comfortable bed and room, excellent shower (continually topped up with toiletries), quick wifi, & cable TV. Located just off a main street, it's easy to start your sightseeing trips. There's also a supermarket a short stroll away. Great place, highly recommended. Next time I'm in Astana, I'll be staying here.

10/10 Excellent

Jay, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value and service
The family run Brown Hotel is located in “Old Astana”, near many restaurants and coffee shops. Most of the affordable hotels are located here. This hotel represents excellent value in expensive Astana. The medium size rooms are spacious and very clean, with a fridge and TV. The TV does not receive any English stations, but this is common in Kazakhstan and you’re really not here to watch TV. The large breakfast is excellent, consisting of a different main dish everyday along with juice, tea or coffee and fruit. While not everyone speaks English, they try very hard to communicate. The owner’s son does speak good English. He is both really helpful and friendly. In fact, all the staff were both helpful and very accommodating. I was given early check in after arriving on the train from Almaty. Overall, this hotel is your best choice for price, rooms, service and location in Astana.