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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Onsite self parking is complimentary.

  • Daily
  • Coffee/tea in common areas
  • Number of restaurants - 1
  • Free full breakfast
  • Snack bar/deli
  • 24-hour front desk
  • Free breakfast
  • Total number of rooms - 36
  • No accessible shuttle
  • Free self parking
  • Free WiFi
  • Number of coffee shops/cafes - 1

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Room Amenities

Neos Hotel offers 36 accommodations with air conditioning. Smart televisions come with satellite channels. Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Air conditioning
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Wireless internet access
  • Bathtub only
  • Satellite TV service
  • Free WiFi
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Restaurant dining guide
  • Wardrobe or closet
  • Number of days between towel changes: 3
  • Number of days between bed sheet changes: 3
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.

Neos Hotel has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 12:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is 12:30 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property is cleaned with disinfectant

Security system

Debit cards not accepted

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Staffed front desk

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Carbon monoxide detector

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property is not currently implementing any guest safety measures

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Hotel Names

  • Neos Hotel Hotel
  • Neos Hotel Astana
  • Neos Hotel Hotel Astana

Hotel Reviews

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