This hotel features a restaurant, a snack bar/deli, and a coffee shop/cafe. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area and a 24-hour front desk are onsite.
Neos Hotel offers 36 accommodations with air conditioning. Smart televisions come with satellite channels. Bathrooms include bathtubs.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Onsite self parking is complimentary.
A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
Neos Hotel has a restaurant on site.
Languages
English, Russian
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free full breakfast available daily 7:00 AM to 10:30 AM
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Smart TV with satellite channels
Food and drink
Electric kettle
Restaurant dining guides
More
Air conditioning
Free local calls
Heating
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
We should mention
This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Property is also known as
Neos Hotel Hotel
Neos Hotel Astana
Neos Hotel Hotel Astana
Neos Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
In general it is a good new hotel, however I think it’s overpriced. There was a strong smell of sewerage in the shower and ventilation didn’t work. Another strange thing that guests should pay attention to when booking on Expedia is that the actual hotel address doesn’t match it’s location on the website map. I didn’t notice that when I was looking for the hotel near the place I planned to visit and I had to go by taxi back and forward another 6 km (half an hour drive) every day instead walking there as initially planned. Also they don’t have alcohol there not in rooms nor in their restaurant.