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The Square Hotel

4.0 star property

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Photo gallery for The Square Hotel

2 bars/lounges
Front of property
In-room safe, desk, blackout drapes, iron/ironing board
Dining
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Turan 46/1, Astana, 010000
  • Astana Arena
    ‪11 min walk‬
  • Bayterek Tower
    ‪5 min drive‬
  • EXPO 2017
    ‪5 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪18 min drive‬

Room options

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    About this property

    The Square Hotel

    4-star hotel in Yesil District
    Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
    The Square Hotel offers 49 air-conditioned accommodations with safes and bathrobes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

    This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

    Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

    A business center is on site at this 4-star property. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

    The Square Hotel is a smoke-free property.

    A complimentary manager's reception is offered each day.
    The Square Hotel has 2 restaurants on site.
    24-hour room service is available.

    Languages

    English, Russian

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking on site
    • Limited onsite parking

    Food and drink

    • 2 bars/lounges
    • 2 restaurants
    • A coffee shop/cafe
    • Free daily manager's reception
    • Snack bar/deli

    Family friendly

    • Snack bar/deli

    Conveniences

    • 24-hour front desk
    • ATM
    • Luggage storage
    • Safe at front desk

    Guest services

    • Concierge services
    • Housekeeping (daily)
    • Multilingual staff
    • Tour and ticket assistance

    Business services

    • Business center
    • Conference space

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Elevator
    • Wheelchair-accessible path to elevator

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Bedsheets provided
    • Blackout drapes

    Bathroom

    • Bathrobes
    • Bathtub or shower
    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Slippers
    • Towels provided

    Entertainment

    • Flat-screen TV with cable channels

    Food and drink

    • 24-hour room service
    • Electric kettle

    More

    • Air conditioning
    • Connecting rooms available
    • Desk
    • Heating
    • Iron/ironing board on request
    • Phone
    • Safe

    Policies

    Check-in

    Check-in start time: 2:00 PM; Check-in end time: anytime
    Early check-in subject to availability
    An early check-in fee will be charged
    Express check-in available
    Minimum check-in age: 18

    Check-out

    Check-out before noon
    Late check-out subject to availability
    A late check-out fee will be charged

    Special check-in instructions

    Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: KZT 15000 per stay

    We have included all charges provided to us by the property.

    Optional extras

    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    This property accepts credit cards and cash
    Noise-free guestrooms cannot be guaranteed

    We should mention

    If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    No pets and no service animals are allowed at this property

    Property is also known as

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    The Square Hotel Reviews

    Reviews

    8.0

    Very Good

    Rating 10 - Excellent. 2 out of 4 reviews
    Rating 8 - Good. 1 out of 4 reviews
    Rating 6 - Okay. 0 out of 4 reviews
    Rating 4 - Poor. 1 out of 4 reviews
    Rating 2 - Terrible. 0 out of 4 reviews

    9.0/10

    Cleanliness

    6.6/10

    Staff & service

    8.0/10

    Amenities

    8.6/10

    Property conditions & facilities

    Reviews

    4/10 Poor

    Verified traveler

    Business traveler
    Disliked: Staff & service, room comfort

    Needs many improvements ! ! ! ! ! !

    This place is not worth 20 USD / night. Internet spotty. Terrible breakfast. Lousy TV service. They advertise a business center, but there is none. No computer, no printer, etc.
    Stayed 1 night in Feb 2020

    8/10 Good

    Verified traveler

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Stayed 2 nights in Nov 2019

    10/10 Excellent

    Verified traveler

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Jun 2019

    10/10 Excellent

    Wooyong

    Liked: Cleanliness, property conditions & facilities, room comfort

    Good

    Clean room and very nice
    Stayed 1 night in Aug 2018