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Hotel Excelsior Inn

Property class: 4.5

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Photo gallery for Hotel Excelsior Inn

A swimming pool with a statue, surrounded by palm trees and a building with illuminated windows.
A bar with a long counter, multiple stools, and a variety of bottles and glasses on shelves.
A dining area with tables set for a meal, chairs, and a chandelier.
A building with a traditional architectural style, featuring arched windows and a tiled roof.
A conference room with rows of chairs, a stage at the front, and flags on the walls.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Alberdi Esquina Manduvira, Asunción
  • Place, Panteon Nacional de los Heroes
    ‪9 min walk‬
  • Place, Metropolitan Cathedral of Our Lady of the Assumption
    ‪13 min walk‬
  • Place, Palacio de López
    ‪16 min walk‬
  • Airport, Asuncion (ASU-Silvio Pettirossi Intl.)
    ‪33 min drive‬

Room options

Room Superior

  • 355 sq ft
  • Sleeps 4

Room Superior

  • 645 sq ft
  • Sleeps 5

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair.

Superior Room, 2 Queen Beds

  • City view
  • 322 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Triple Room

A hotel room with two beds, a wooden headboard, a desk with a lamp, and a dresser.

Superior Triple Room

  • 700 sq ft
  • Sleeps 3
  • 3 Twin Beds

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

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About this property

Hotel Excelsior Inn

4.5-star hotel in Catedral
2 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Hotel Excelsior Inn offers 55 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Cable television is provided.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Hotel Excelsior Inn provides an outdoor tennis court, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking and valet parking are available on site.

Hotel Excelsior Inn has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
La Cabana Pascuala - This poolside restaurant specializes in local cuisine and serves lunch and dinner.
Il Pagliacci - This restaurant specializes in international cuisine.
Lobby Bar - This lobby lounge serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Il Pagliacci
  • La Cabana Pascuala
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 10 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 22-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for PYG 11.0 per day

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: PYG 30.00 per vehicle (one way)
  • Crib (infant bed) fee: PYG 11.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Excelsior Asuncion
Excelsior Inn Asuncion
Hotel Excelsior Asuncion
Hotel Excelsior Inn Asuncion
Hotel Excelsior Inn Hotel
Hotel Excelsior Inn Asunción
Hotel Excelsior Inn Hotel Asunción

Hotel Excelsior Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 91 reviews
Rating 8 - Good. 34 out of 91 reviews
Rating 6 - Okay. 9 out of 91 reviews
Rating 4 - Poor. 0 out of 91 reviews
Rating 2 - Terrible. 1 out of 91 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand and historic

Awesome lobby, welcoming and helpful staff and the room was HUGE. Very comfortable place in a good location. Will stay here again I hope.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic , older looking room but it was nice
Stayed 2 nights in Apr 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Les personnels de la réception sont très gentil et professionnel
Stayed 20 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Very nice hotel with very friendly staff.The restaurant was exelent for its good traditional cookings nicely priced with exelent traditional Paraguayan harp music and dance.Very high quality and tasty breakfast.Huge rooms like suites ,quite fair for the price.I recomend it.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício

Aconchegante, ótima localização para quem deseja conhecer a cidade e sua história. Próximo a supermercado e restaurantes. O restaurante do hotel é muito bom, assim como o café da manhã.
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo x benefício

O hotel é bom e possui uma ótima área de lazer. Ficamos no Excelsior Inn, que é mais barato e tem acesso ao café da manhã e infra estrutura do hotel Excelsior, que é 5 estrelas. Fica na área central, próximo aos prédios históricos, mas infelizmente esta área não está bem cuidada. A área hoteleira mais nova fica na Villa Morras. As instalações do hotel estão boas. Tive problemas somente com o sinal de Wi-Fi, mas no geral foi um ótimo custo x benefício.
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Quarto amplo, mas um pouco antigo. Café da manhã bom.
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!

O hotel é muito bom. Quarto enorme, café da manhã maravilhoso, área de lazer linda que é comjujta com a do Hotel Excelsior. Região central bem tranquila e segura.
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen lugar

Las instalaciones del excelsiors ibn son más cómodas. Las habitaciones más amplias con los ambientes bien marcados e independientes... el área más silenciosa... la única incomodidad es el espacio entre ambos sectores En el que debes atravesar el patio con lluvia , frío o calor... todo lo demas bien
Stayed 2 nights in Jun 2018
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Decepcion

La habitacion amplia pero alfombrada de color pastel, muy sucia, manchada y feo olor. Ultimo dia no funcionaba ascensor y comunique no me prestaron ayuda para bajar las maletas del 4to piso.
Stayed 3 nights in May 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Aprovado

Café estava ótimo, atendimento também... só a limpeza deixa a desejar com cheiro de mofo.
Verified review

8/10 Good

Liked: Staff & service

close to city

Was received very profesionally. Excellent breakfast among the best. Wi Fi good and air conditioning cold.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa estadia.

O Hotel Excelsior é muito bom e confortável. A única reclamação é que sempre que voltávamos da rua , a chave do quarto estava desativada e tínhamos que voltar à recepção para ativá-la.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

presteza e profissionalismo

A solicitude de D. Solange em nos cumprimentar no café da manhã e sugeri pratos no restaurante, fez toda a diferença. Minha filha ficou mais confiante, enquanto eu precisava me ausentar por motivos de estudos. Não posso deixar de fazer referencia ao profissionalismo dos funcionários da recepção. Gratidão!
Stayed 21 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente

Hotel aristocrata com bastante identidade local. Muito boa acomodação com suítes amplas e confortáveis... Todos nós adoramos....
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. Volveremos .
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorei.

Muito atenciosos e lugar com ótima estrutura e conforto, recomendo.
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 2 nights in Nov 2017
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Good, but maybe 1 star!!

The rooms are tired, way past time for an upgrade, breakfast buffet is great! I moved to a newer tower which is a bit better but still in need of upgrade!!!
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful, pleasant staff.

Hotel Excelsior is convenient to downtown Asuncion attractions with a variety of restaurants at the hotel and within walking distance. Breakfast at Excelsior is superb with a wider variety of foods than anywhere in the US.
Stayed 1 night in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed there before, it had not been for 3 years but they remembered me. Quite impressed
Stayed 8 nights in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia

Muy lindo hotel... amplio, comodo.. lindo para estar en familia... desayuno con todo y el personal muy buen trato... nos sentimos muy a gusto. Volvería sin dudarlo.
Stayed 4 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendable

Super recomendable. .muy bueno.bien cuidado.espacioso. bien mantenido . Muy bonito
Stayed 3 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
buena
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con todas las comodidades

Muy buena ubicación. El hotel cuenta con todas las comodidades para pasar una excelente estadía. El personal está siempre atento a cubrir todas las necesidades de los huéspedes. Las instalaciones son muy completas. El restaurant es muy acogedor y la comida muy recomendable con el precio justo. El desayuno es increíble, muy completo! Nos sentimos muy a gusto en el Excelsior.
Stayed 2 nights in Jun 2017