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The Zen Wellness Resort

5.0 star property

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Photo gallery for The Zen Wellness Resort

Lake view
View from property
Flat-screen TV
Gym
Garden view

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive
  • Breakfast available
  • Pool
  • Spa

Explore the area

Map
Aswan, 450, Aswan, Aswan, 1252031
  • Aswan Bazaar
    ‪15 min drive‬
  • Elephantine Island
    ‪16 min drive‬
  • Mausoleum of the Aga Khan
    ‪17 min drive‬
  • Aswan (ASW-Aswan Intl.)
    ‪41 min drive‬

Room options

View all photos for Explorer

Premium bedding, minibar, in-room safe, individually decorated

Explorer

  • 355 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Wesal Retreat

Wesal Retreat | Terrace/patio

Wesal Retreat

  • 355 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Winji Nile Panorama

Winji Nile Panorama | Premium bedding, minibar, in-room safe, individually decorated

Winji Nile Panorama

  • 377 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Unatti Villa

Premium bedding, minibar, in-room safe, individually decorated

Unatti Villa

  • 5038 sq ft
  • River view
  • Sleeps 8
  • 1 King Bed, 1 Twin Bed and 1 Queen Bed

View all photos for Wellness Insight Program

Premium bedding, minibar, in-room safe, individually decorated

Wellness Insight Program

  • 355 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duo Retreat

Premium bedding, minibar, in-room safe, individually decorated

Duo Retreat

  • 517 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sela Villa

Premium bedding, minibar, in-room safe, individually decorated

Sela Villa

  • 5038 sq ft
  • River view
  • Sleeps 8
  • 1 Twin Bed, 1 King Bed and 1 Queen Bed

View all photos for Superior Nile view

Premium bedding, minibar, in-room safe, individually decorated

Superior Nile view

  • 409 sq ft
  • River view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Nile View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Nile View

  • 355 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Gateway

Premium bedding, minibar, in-room safe, individually decorated

Serenity Gateway

  • 409 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Discovery

Premium bedding, minibar, in-room safe, individually decorated

Discovery

  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Day Treat

Premium bedding, minibar, in-room safe, individually decorated

The Day Treat

  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Zen Wellness Resort

5-star Aswan resort with 4 outdoor pools
4 outdoor pools, a full-service spa, and a restaurant are available at this resort. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a conference center, and a hot tub are onsite. Change of towels is available on request.
The Zen Wellness Resort offers 450 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Aswan resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and complimentary bicycles.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Some rates at The Zen Wellness Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Zen Wellness Resort features a full-service spa, 4 outdoor swimming pools, a hot tub, and a children's pool. The resort offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a business center, 5 meeting rooms, and coworking spaces. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This luxury resort also offers a terrace, a garden, and a picnic area. Guests can use the outdoor pool at a partner property. Onsite secured self parking and secured valet parking are complimentary.

The Zen Wellness Resort has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Juzoor Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

All inclusive details

All-inclusive room rates at The Zen Wellness Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 to 30 per person
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Juzoor Restaurant

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool (guest access)
  • Shopping mall
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (16,146 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Chef service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in Bed and breakfast and Half board rate plans receive a gala dinner on Christmas Eve and New Year's Eve.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 20 to 30 per person
  • Rollaway bed fee: USD 40.0 per day
  • Pool fee: USD 0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

The Zen Wellness Resort Aswan
The Zen Wellness Resort Resort
The Zen Wellness Resort Resort Aswan

The Zen Wellness Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hoi Ying

Traveled with partner
Liked: Staff & service
Disliked: Amenities
On our first night, we were assigned a room that had a toxic construction smell, a leaking shower door sill, and a broken sliding door to the balcony. While I appreciate the prompt response and the room change the following day, it was quite disappointing to encounter such conditions initially. It seems that the room's issues should have been identified before assigning it to guests. We appreciated staff's willingness to address our concerns and apologize for the situation.
Stayed 2 nights in Dec 2024

6/10 Okay

M

Liked: Cleanliness, property conditions & facilities
Hotel is not fully functional
Hotel is not as advertised on the website, services such às the spa, tea ceremony, felucca etc were not available because the hotel is still go thru a soft opening phrase. The staff were generally nice and willing to support my needs where they could but require further training. Resort is aesthetically pleasing but my stay was not relaxing due to the lack of facilities available. I didnt feel very safe as a female solo traveller due to the lay out of the resort, i dont like the shared living area between guests and staff working in villa late at night. This made me feel uncomfortable
Stayed 5 nights in Nov 2024

2/10 Terrible

Katie

Traveled with group
Our experience at Zen Wellness Clinic was beyond disappointing. We were charged an outrageous amount—$265 USD for 2 people for one night—with absolutely nothing included. What made it worse is that we were charged more for adding a second person than it would have cost to simply book the entire reservation for 2 people initially on the same date. To add to the frustration, the address listed shows a downtown location that doesn’t actually exist. The actual property is 30 minutes away, which was extremely inconvenient and misleading. When we arrived, there was no assistance for luggage, and we quickly realized that everything comes at an extra cost. All the activities they promote, like meditation and yoga, cost $35 each, making the experience feel more like a money grab than a wellness retreat. For what we paid, the lack of included amenities, the misleading location, and the complete absence of basic hospitality made this an awful experience. I wouldn’t recommend Zen Wellness Clinic to anyone—save your money and find a place that delivers on its promises.
Stayed 1 night in Nov 2024

6/10 Okay

KATHIRASEN

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too soon to be opened for business
This sprawling property ideally would have been good. However this property seems to be still under construction. I am surprised that they have taken bookings despite property not ready for usage. I would give another 3 more months. Good sized rooms but unfinished still. Housekeeping very late. Property is in New Aswan as it is 30 minutes away from Aswan downtown and nothing nearby now. The restaurant Juzoor was great!
Stayed 1 night in Nov 2024

8/10 Good

Yukun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful villas with service need to be improved
Beautiful resort right by the Nile river in New Aswan area! The property is new, opened a year ago. There is nothing around yet. It is all 3 -floor villas with only 3 guest rooms in each villa. You share a huge living room and kitchen on the 1st floor and a huge activity area with balconies on 3rd floor. You have your own guest room and bathroom, balcony on 2nd floor. The property is about 20-30 minutes car ride to old Aswan, where you can find all the shops and restaurants. Hotel has a shuttle everyday at 18:00 taking you to old Aswan shopping market. Hotel has its own restaurant, but is kind of far from the resort. You will have to take their shuttle about 7-8 minutes ride. The food at restaurant is just ok, limited options. The working staffs are very friendly, especially the manager Mohamed is very professional and presents an outstanding customer service. However, the overall hotel service standard needs to be improved. Housekeeping ring the villa’s bell at 5:00am trying to reach one of the guests, which can wake up the whole villa’s guests. After I addressed the issue, the 2nd day 7:10am housekeeping knocked each guest room door to verify if we need housecleaning for that day. Even I hang on the “do not disturb” sign, they probably not even understand the sign. Therefore, the management really need to improve the general service standard and well train the staffs.
Stayed 3 nights in Oct 2024

10/10 Excellent

Pei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind resort overlooking the Nile with a Zen garden that is only matched by the warmth of the staff. The manager quickly took care of a room issue I had. The food at the restaurant is farm to table and one can laze the day away staring at the Nile...or take a sail out of ride a bike around. I wish I could've stayed longer!
Stayed 2 nights in Oct 2024

6/10 Okay

Chantelle

Traveled with partner
Liked: Cleanliness
When we stayed the hotel happened opened properly so the fcilitiew were all very limited. It could be a really great place to stay in a few years time when its propwrly up and running. It is further awy from the main area on Aswan and you are very limited by transport.
Stayed 2 nights in Sep 2024

10/10 Excellent

edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The zen wellness resort was beautiful and brand new. We had a deluxe king room, which is one room in a villa, with a few common areas. The resort is huge, you will need a golf cart to get around and there is a shuttle from reception to breakfast. Which was excellent! The only downside to this resort is that it far from downtown Aswan, but it is worth staying here as it is brand new and very luxurious.
Stayed 3 nights in Sep 2024

6/10 Okay

ENDA, New Westminster

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Although this property was clean and nice we had an unfortunate event which soured things. We called the hotel about the free shuttle pick up from the airport (on our Expedia agreement) and the staff insisted that 1) there wasn’t an included shuttle pick up and 2) that we needed to book a pick up for $50USD. This is quite a high price relative to other Egyptian costs. Athough disappointed we said no thanks and we would take our chances with the cabs at the airport. They called back several times (5 times) and insisted that we must book this $50USD shuttle ride. At first I thought the no shuttle was a mistake but after the following events I think the person who called and perhaps the night manager have some kind of a side-hustle going on. So this review is just to bring some awareness to you incase something odd happens to you too. The multiple call backs were weird but the insistence that we had to book this ride just felt off. I asked why the ride was so relatively-expensive and the answer we got is that it’s an hour drive and there might be a lot of traffic; even though I reminded him that we’re landing at 9pm and after baggage claim etc it would be a 10pm pick up. Both the hotel staff claims were false. The hotel is under 30 min away and I don’t recall seeing another car for the whole journey. In fact the first cabby I saw before our eventual shuttle pick up asked for $25USD and if you’ve travelled these parts you know that’s the ridiculous price locals offer befo
Stayed 1 night in Aug 2024

10/10 Excellent

Corey, Albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zen is an experience that anyone interested in true peace & wellness should experience in Aswan. Although the full experience wasn’t available during my stay (grand opening set for mid Nov 2024 which will have ALL options at your disposal) the staff, facilities, vistas, & dinning options were all top notch. I highly recommend Zen Wellness to all Aswan visitors, you will not be disappointed 👍👏👏
Stayed 4 nights in Jul 2024

6/10 Okay

Rachel

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Alliena

Stayed 1 night in Apr 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly beautiful property. So peaceful. Had a fantastic stay.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel au calme
Très bel hôtel tout neuf. Un peu loin du centre mais on apprécie le calme après une longue journée de visites. On sent que l’établissement est encore en rodage sur certains points. Le personnel de la réception est très aimable mais pas très bien formé pour cette catégorie d’hôtel. Les réponses sont lentes et pas très claires. Un autre point à améliorer selon moi est leur partenaire pour organiser les visites Nascotour. On est allés à Abou Simbel avec eux. C’était très bien organisé. Tarif correct. L’hôtel nous a préparé des paniers repas. Le lendemain quand on a demandé les tarifs pour visiter le temple de Philae, les tarifs étaient le double des tarifs pratiqués à l’extérieur de l’hôtel (et il n’y a pas de grille tarifaire, c’est un peu à la tête du client) pour la même qualité de service. La chambre était belle, propre et très confortable. Le restaurant est excellent ! Des plats sains et gourmands, super accueil, beau cadre. Pas de vin ni d’alcool, un peu dommage mais c’est un des meilleurs restaurants dans lequel j’ai mangé en Égypte ! Bonne salle de sport aussi avec un très bon accueil. Je n’ai pas essayé les activités. Elles sont toutes payantes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just on point. Mosab and Mr. Mohamed were very kind and always helpful. We will for sure come back to this beautiful place.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yueshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, awesome place, room is clean and will come next time!
Stayed 2 nights in Jul 2024