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Relax Resort Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Relax Resort Hotel

Balcony view
View from property
Point of interest
Public bath
Modern Double Room (34sqm) | Premium bedding, down comforters, pillowtop beds, free minibar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
6-41 Sakimicho, Atami, Shizuoka-ken, 413-0019
  • Yuzen Shrine
    7 min walk
  • Kinomiya Shrine
    13 min walk
  • Omiya’s Pinetree / Statue of Kanichi and Omiya
    13 min walk
  • Oshima (OIM)
    574 min drive

Room options

View all photos for Resort Corner Twin Room (43sqm)

Resort Corner Twin Room (43sqm) | Premium bedding, down comforters, pillowtop beds, free minibar

Resort Corner Twin Room (43sqm)

  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Suite with Hot Spring Bath (87sqm)

Deluxe Suite with Hot Spring Bath (87sqm) | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Suite with Hot Spring Bath (87sqm)

  • 936 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Resort Twin Room (35sqm)

Resort Twin Room (35sqm) | Premium bedding, down comforters, pillowtop beds, free minibar

Resort Twin Room (35sqm)

  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite with Hot Spring Bath (48sqm)

Suite with Hot Spring Bath (48sqm) | Premium bedding, down comforters, pillowtop beds, free minibar

Suite with Hot Spring Bath (48sqm)

  • 517 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Modern Double Room (34sqm)

Modern Double Room (34sqm) | Premium bedding, down comforters, pillowtop beds, free minibar

Modern Double Room (34sqm)

  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Corner Double Room (43sqm)

Modern Corner Double Room (43sqm) | Premium bedding, down comforters, pillowtop beds, free minibar

Modern Corner Double Room (43sqm)

  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Resort Double Room (35sqm)

Resort Double Room (35sqm) | Premium bedding, down comforters, pillowtop beds, free minibar

Resort Double Room (35sqm)

  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Modern Jacuzzi Twin Room (51sqm)

Modern Jacuzzi Twin Room (51sqm) | Premium bedding, down comforters, pillowtop beds, free minibar

Modern Jacuzzi Twin Room (51sqm)

  • 549 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Resort Jacuzzi Twin Room (55sqm)

Resort Jacuzzi Twin Room (55sqm) | Premium bedding, down comforters, pillowtop beds, free minibar

Resort Jacuzzi Twin Room (55sqm)

  • 592 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Twin Room (31sqm)

Japanese Twin Room (31sqm) | Premium bedding, down comforters, pillowtop beds, free minibar

Japanese Twin Room (31sqm)

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Modern Twin Room with open-air bath (65sqm)

Modern Twin Room with open-air bath (65sqm) | Premium bedding, down comforters, pillowtop beds, free minibar

Modern Twin Room with open-air bath (65sqm)

  • 700 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Modern Corner Twin Room (43sqm)

Modern Corner Twin Room (43sqm) | Premium bedding, down comforters, pillowtop beds, free minibar

Modern Corner Twin Room (43sqm)

  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Resort Double Room with open-air bath (58sqm)

Resort Double Room with open-air bath (58sqm) | Premium bedding, down comforters, pillowtop beds, free minibar

Resort Double Room with open-air bath (58sqm)

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Modern Double with Open-Air Bath (Non-Smoking)

Modern Double with Open-Air Bath (Non-Smoking) | Premium bedding, down comforters, pillowtop beds, free minibar

Modern Double with Open-Air Bath (Non-Smoking)

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Relax Resort Hotel

3.5-star Atami hotel close to Kinomiya Shrine
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service, and concierge services are onsite.
Relax Resort Hotel offers 16 accommodations with DVD players and free minibar items. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and toilets with an electronic bidet.

This Atami hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are 2 indoor hot springs and 4 outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 196°F.

Relax Resort Hotel features a full-service spa and hot springs. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a library, a terrace, and barbecue grills. Complimentary self parking is available on site.

Relax Resort Hotel is a smoke-free property.

Organic & Natural NINE - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Reservations are required.
Late night fare is available from 24-hour room service.

Languages

English, Hindi, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Organic & Natural NINE

Things to do

  • 6 indoor/outdoor hot springs
  • Full-service spa
  • Helicopter/airplane tours
  • Library
  • Spa tub

Family friendly

  • DVD player
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 2 indoor hot springs
  • 4 outdoor hot springs
  • 6 indoor/outdoor hot springs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 196 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch LCD TV
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar
  • Freezer
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book a stay inclusive of dinner must check in by 6 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 6:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Relax Resort Hotel Atami
Relax Resort Hotel
Relax Atami
Relax Resort Hotel Hotel
Relax Resort Hotel Atami
Relax Resort Hotel Hotel Atami

Relax Resort Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 173 reviews" "
Rating 8 - Good. 49 out of 173 reviews" "
Rating 6 - Okay. 11 out of 173 reviews" "
Rating 4 - Poor. 3 out of 173 reviews" "
Rating 2 - Terrible. 2 out of 173 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aniess

Stayed 1 night in Aug 2024

6/10 Okay

XIAYONG

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed after 5 hectic days in Tokyo. Dining was first-class.
Stayed 2 nights in May 2024

10/10 Excellent

LEUNG CHUNG CHRIS

Stayed 1 night in Apr 2024

10/10 Excellent

Kumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning ocean view (especially at sunrise) from your room. The staff are very kind. One advice to travelers: Take a taxi at Atami station to this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

KYONG AE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet location with very attentive staff. The onsen was smaller than expected, but the lack of a crowd made it pleasant.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and friendly. They were working so hard to make our stay memorable and their intention to make a luxurious stay was known. Those going to expect authentic Italian food may be disappointed but the food was very good. There is a restaurant in Vancouver that does Japanese and Italian fusion that has a Michelin star but the food here is better and fresher. Can't beat Japanese fish caught on the same day paired with Italian wine. The in room onsen with real onsen water was a treat. After 10 days of city hopping, I felt relaxed and calm. I would stay there again . There are reviews that the hill is too hard to climb but I suggest that guests take a taxi. The entire city is built in steep hills so you cannot say this one hotel is bad without mentioning the region. Think Amalfi or Cinque Terre and you get the Italian feel with Japanese flair. I've been to both and have Italian family and have lived in Japan so I'm confident in my review that this meets my experiences and expectations. Great stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Song

Liked: Cleanliness, staff & service, property conditions & facilities
Our overall experience is very good！The room has great view, is clean and has all nice little things you could possibly need. I enjoy the morning sunrise time, listening the sounds of nature, watching the goat eating grass in the yard , facing the Buddhist temple on the opposite hill, close to the nature, I can see the owner sets high standards and try hard to provide high end service.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big rooms with 4-poster beds, nice view, good facilities. Staff were very welcoming. Great attention to detail e.g. remembered to do something special for a birthday, napkins embroidered with our names etc. The meal was excellent, with good wine options at reasonable prices. Highly recommended for a relaxing stay - thank you to all the staff there.
Stayed 1 night in Dec 2022

8/10 Good

Koushi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the areas looks a bit old compare to the photo, wifi is working and was able to connect to the router. But internet does not work, a little disappointing for this pricing.
Stayed 1 night in Feb 2022

10/10 Excellent

Helder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Rewarding hike up the hill
You gotta walk uphill for a few min but what awaits you is a sleek hotel and the beautiful ocean view makes the hike totally worth it. You can see the illuminated castle at night and the town of Atami. Great staff and very clean facility. About 17min walk to the beach. A lot of dining options are about 10 min away.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The rooms were large and comfy. The dinner was excellent. Very enjoyable stay.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

ATSUSHI

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: (1) The room was nice and spacious. (2) The amenities were also nice, especially the drinks. (3) The hotel was about a 10-minute ride from Atami Station, so it was easy to get to. Cons: No shower or bath inside of the room. An open bath outside is nice for warm weather but not in the winter, and with no shower inside, you have to go downstairs to shower or bathe. (2) The room was too hot inside despite turning off the heat and opening the window. (3) The road going to and from the hotel was too narrow and very steep, and it took the taxi a long time to go down because it had to stop, back up, and pull aside to let other cars pass. You need to be in good shape to walk up the road if you don't take a cab. The slope angle is very steep.
Stayed 1 night in Dec 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for couplez
Great hotel, although quite a walk to get there. Great for couples who want to stay mainly in the hotel for meals and Onsen. Dining good, japanese breakfast superb.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

6/10 Okay

Jackie

Liked: Cleanliness, property conditions & facilities, room comfort
Not all staff speak English, can’t fulfill my request on time
Stayed 1 night in Aug 2018

10/10 Excellent

Lech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Relax Resort
Great service. Great food Friendly staff Great room and spa.
Stayed 2 nights in Jan 2018

6/10 Okay

franziska

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not worth it
I would not call this hotel a resort, it has the feel of a family owned business most of the times you have to find the "front desk" person with the ring of a bell. This hotel is located on the top of a very steep hill, the last stretch took about 8 min. it was very exhausting to reach the hotel and then there are stairs. the breakfast had to be ordered the day before, with exact time and specifics on juice and coffee etc. since there are only 3 choices you end up eating the same pre-fixed breakfast which is not really enough food, even our coffee cups were only half full (1/pp) any additional cup is 450 yen. the use of the spa also needs to get booked but at least you will get 45 min of private use, however upon check out they demanded 300 yen "spa tax" for each usage which was never disclosed at any point and we refused to pay as we already paid more than $450 a night. The hotel also does not offer any shuttle service or any other services, only one staff member could speak some English, hence they were not much help with directions or any other helpful tips. Our room did have a nice view of town and the jetted round bathtub was amazing, but that did not make up for all the many shortcomings like they said free minibar which was two bottles of water, the couch was stained / dirty, the heat / air regulation was poor, the build of the hotel or windows is poor hence you hear all guests and street noise / construction. I would not command this place.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful interlude for our 33rd wedding anniversary.