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Hotel New Akao

4.0 star property

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Public bath
Property amenity
Horizon Deluxe Family (Non-smoking) | View from room
OCEAN Deluxe Triple (Non-smoking) | In-room safe, desk, free WiFi, bed sheets
OCEAN Standard Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Spa
  • Laundry
$212
Sep 18 - Sep 19

Explore the area

View in a map
1993-65 Atami, Atami, 413-8555
  • Atami Castle
    ‪3 min walk‬
  • Atami Sun Beach
    ‪20 min walk‬
  • MOA Museum of Art
    ‪6 min drive‬
  • Oshima (OIM)

Room options

View all photos for OCEAN Junior Suite (Non-smoking)

OCEAN Junior Suite (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Junior Suite (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • 732 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds and 5 Large Twin Beds

View all photos for Horizon Deluxe Triple (Non-Smoking)

In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Triple (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for OCEAN Standard Twin (Non-smoking)

OCEAN Standard Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Standard Twin (Non-smoking)

8.0 out of 10
Very good
(18 reviews)
  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Superior Twin (Non-smoking)

OCEAN Superior Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Superior Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 249 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Japanese-style Twin room (Non-smoking)

OCEAN Japanese-style Twin room (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese-style Twin room (Non-smoking)

7.6 out of 10
Good
(5 reviews)
  • 291 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Horizon Superior Triple (Non-Smoking)

Horizon Superior Triple (Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Superior Triple (Non-Smoking)

8.8 out of 10
Excellent
(9 reviews)
  • 420 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Horizon Deluxe King (Non-smoking)

Horizon Deluxe King (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe King (Non-smoking)

8.4 out of 10
Very good
(10 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Superior Double (Non-smoking)

Horizon Superior Double (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Superior Double (Non-smoking)

7.4 out of 10
Good
(3 reviews)
  • 248 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Horizon Superior King (Non-smoking)

Horizon Superior King (Non-smoking) | View from room

Horizon Superior King (Non-smoking)

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Japanese-style room (Non-smoking)

Horizon Japanese-style room (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Japanese-style room (Non-smoking)

  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Horizon Superior Twin (Non-Smoking)

Horizon Superior Twin (Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Superior Twin (Non-Smoking)

9.2 out of 10
Wonderful
(14 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Japanese A (6Tatami) (Non-smoking)

OCEAN Japanese A (6Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese A (6Tatami) (Non-smoking)

8.4 out of 10
Very good
(12 reviews)
  • 258 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

10.0 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for OCEAN Japanese B (7.5Tatami) (Non-smoking)

OCEAN Japanese B (7.5Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese B (7.5Tatami) (Non-smoking)

8.8 out of 10
Excellent
(23 reviews)
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

View all photos for OCEAN Japanese D (10Tatami) (Non-smoking)

OCEAN Japanese D (10Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese D (10Tatami) (Non-smoking)

7.8 out of 10
Good
(29 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

View all photos for OCEAN Japanese E (12+6Tatami) (Non-smoking)

OCEAN Japanese E (12+6Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese E (12+6Tatami) (Non-smoking)

8.8 out of 10
Excellent
(3 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 6
  • 8 Twin Futons

View all photos for Horizon Deluxe Family (Non-smoking)

Horizon Deluxe Family (Non-smoking) | View from room

Horizon Deluxe Family (Non-smoking)

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

OCEAN Japanese F (12.5+10Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

  • 1399 sq ft
  • Ocean view
  • Sleeps 6
  • 11 Twin Futons

View all photos for Horizon Deluxe Twin (Non-smoking)

Horizon Deluxe Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Twin (Non-smoking)

9.0 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

9.2 out of 10
Wonderful
(9 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Imperial Suite (Non-smoking)

OCEAN Imperial Suite (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Imperial Suite (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • 2185 sq ft
  • Ocean view
  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Futons

View all photos for OCEAN Deluxe Twin (Non-smoking)

OCEAN Deluxe Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Deluxe Twin (Non-smoking)

8.4 out of 10
Very good
(5 reviews)
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

7.6 out of 10
Good
(9 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

8.8 out of 10
Excellent
(5 reviews)
  • 678 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

9.6 out of 10
Exceptional
(4 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for OCEAN Deluxe Triple (Non-smoking)

OCEAN Deluxe Triple (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Deluxe Triple (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Horizon Japanese-Style Room (Non-Smoking)

In-room safe, desk, free WiFi, bed sheets

Horizon Japanese-Style Room (Non-Smoking)

  • Sleeps 4

(Ocean) Deluxe Japanese Western (10 Tatami + Tw) (Non-Smoking) Pets Not Allowed

  • Sleeps 6

View all photos for (OCEAN) Japanese F (12.5+10Tatami) (Non-smoking) Pets Not Allowed

Bathroom | Combined shower/tub, deep soaking tub, slippers, electronic bidet

(OCEAN) Japanese F (12.5+10Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 6

View all photos for (OCEAN) Junior Suite(Non-smoking)　Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Junior Suite(Non-smoking)　Pets Not Allowed

  • Sleeps 5

(Ocean) Japanese E (12 + 6 Tatami) (Non-Smoking) Pets Not Allowed

  • Sleeps 6

View all photos for (OCEAN) Japanese D (10Tatami) (Non-smoking) Pets Not Allowed

Bathroom | Combined shower/tub, deep soaking tub, slippers, electronic bidet

(OCEAN) Japanese D (10Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 5

View all photos for Ocean Superior Japanese Western (10 Tatami + Tw) (Non-Smoking)

In-room safe, desk, free WiFi, bed sheets

Ocean Superior Japanese Western (10 Tatami + Tw) (Non-Smoking)

  • Sleeps 6

View all photos for (HORIZON) Superior Twin (Non-Smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Superior Twin (Non-Smoking) Pets Not Allowed

  • Sleeps 2

View all photos for Superior King Room-Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Superior King Room-Non-Smoking

  • Sleeps 2

View all photos for (HORIZON) Superior Triple (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Superior Triple (Non-smoking) Pets Not Allowed

  • Sleeps 3

View all photos for (OCEAN) Deluxe Twin (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Deluxe Twin (Non-smoking) Pets Not Allowed

  • Sleeps 4

View all photos for (HORIZON) Superior Double (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Superior Double (Non-smoking) Pets Not Allowed

  • Sleeps 2

View all photos for (OCEAN) Premier Japanese Western（10Tatami+TW)(Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Premier Japanese Western（10Tatami+TW)(Non-smoking) Pets Not Allowed

  • Sleeps 5

View all photos for (OCEAN) Japanese A (6Tatami) (Non-smoking) Pets Not Allowed

Living area | Flat-screen TV, table tennis

(OCEAN) Japanese A (6Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 2

View all photos for (HORIZON) Deluxe King (Non-smoking)　 Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Deluxe King (Non-smoking)　 Pets Not Allowed

  • Sleeps 2

View all photos for (HORIZON) Deluxe Family (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Deluxe Family (Non-smoking) Pets Not Allowed

  • Sleeps 4

View all photos for (OCEAN) Superior Twin(Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Superior Twin(Non-smoking) Pets Not Allowed

  • Sleeps 2

View all photos for (OCEAN) Japanese-style Twin Room(Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Japanese-style Twin Room(Non-smoking) Pets Not Allowed

  • Sleeps 2

View all photos for (OCEAN) Standard Twin (Non-smoking)　Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Standard Twin (Non-smoking)　Pets Not Allowed

  • Sleeps 2

View all photos for (HORIZON) Deluxe Twin Non-smoking Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Deluxe Twin Non-smoking Pets Not Allowed

  • Sleeps 2

Superior Japanese Western Room

  • Sleeps 7

View all photos for Deluxe Triple Room With Separate Bathroom And Toilet - Non-Smoking　 Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

Deluxe Triple Room With Separate Bathroom And Toilet - Non-Smoking　 Pets Not Allowed

  • Sleeps 3

View all photos for (HORIZON) Deluxe Twin Separate Bathroom And Toilet (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Deluxe Twin Separate Bathroom And Toilet (Non-smoking) Pets Not Allowed

  • Sleeps 2

View all photos for (OCEAN) Deluxe Triple (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Deluxe Triple (Non-smoking) Pets Not Allowed

  • Sleeps 3

View all photos for (OCEAN) Japanese B (7.5Tatami) (Non-smoking) Pets Not Allowed

Living area | Flat-screen TV, table tennis

(OCEAN) Japanese B (7.5Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 3

View all photos for (OCEAN) Imperial Suite (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Imperial Suite (Non-smoking) Pets Not Allowed

  • Sleeps 5

View all photos for (OCEAN) Standard Japanese Western (6Tatami+TW) (Non-smoking)　Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Standard Japanese Western (6Tatami+TW) (Non-smoking)　Pets Not Allowed

  • Sleeps 4

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About this property

Hotel New Akao

4-star Atami hotel steps from Atami Castle
3 restaurants, a full-service spa, and a bar/lounge are available at this hotel. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Other amenities include self parking, conference space, and dry cleaning.
Hotel New Akao offers 350 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 6 indoor hot springs and 6 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Hotel New Akao features a full-service spa and hot springs. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

2 meeting rooms are available. This family-friendly hotel also offers an arcade/game room, karaoke, and a garden. An area shuttle within 2 kilometers, a train station pick-up service, and a train station drop-off service are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

Hotel New Akao has designated areas for smoking.

A hosted evening meal is available for a surcharge daily.
Hotel New Akao has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 2 km
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Uncovered self parking on site (JPY 1,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • Hosted evening meal available daily for a fee of JPY 8,250

Things to do

  • 6 indoor hot springs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Snorkeling
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden

Full-service spa

  • 6 indoor hot springs
  • 6 outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1650 for children
  • Uncovered self parking fee: JPY 1000 per night
  • Hosted evening meal: JPY 8250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Royalwing Atami
Royalwing

Hotel New Akao Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 482 out of 1164 reviews
Rating 8 - Good. 434 out of 1164 reviews
Rating 6 - Okay. 164 out of 1164 reviews
Rating 4 - Poor. 65 out of 1164 reviews
Rating 2 - Terrible. 19 out of 1164 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities.
Stayed 1 night in Jun 2025

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to stay while we were at Atami. We stayed at Horizon wing which is renovated recently, very comfortable room with a nice view of the ocean. Facilities are great, there are three public baths, the one between two wings is new with breath taking view; the other two in comparison aren’t worth the time. Buffet dinner is awesome, so many varieties of food to choose from, for a moment I thought I was on a cruise ship.
Stayed 1 night in May 2025

4/10 Poor

MINORI

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Great onsen location!

I have mixed feelings about this hotel. The location is amazing, and the outdoor onsen was truly exceptional — one of the best I’ve experienced. That alone almost made the stay worth it. However, the hotel itself felt like a giant cruise ship — and not in a good way. It’s very large and noticeably outdated. The room was nothing special, and the overall atmosphere lacked charm. Dinner was decent, but it reminded me of a Las Vegas buffet or something you’d find on a cruise — big, impersonal, and a bit old-school. If it weren’t for the incredible onsen, I’d probably give this place two stars. My advice: visit for the onsen, but consider staying elsewhere if you’re looking for a more updated and personal hotel experience.
Stayed 2 nights in May 2025

8/10 Good

Alfred Kun Tang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Roland

Traveled with partner
Liked: Cleanliness, amenities
Lovely view and onsen experience, mainly for locals not tourists which was excellent, but needs a refurb - feels like an 80's resort or cruise shop. Buffet breakfast and dinner was fine for one night but no variety for day 2-3 so got sick of fish and same menu every meal. Don't think locals stay more than 1 or 2 Max days and mainly come for lovely onsen.
Stayed 3 nights in Apr 2025

6/10 Okay

Frederic

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel has excellent facilities such as 3 onsens, indoor pool, arcade, 2 private baths, children's activities, and many more. The view of the ocean and caves are amazing. However, the buildings are old. There is a musty smell around. If they do a thorough renovation of this hotel, it would be quite luxurious.
Stayed 2 nights in May 2025

10/10 Excellent

Liv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Bhakti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is amazing for family. There is a private bath you can book, it's worth it.
Stayed 1 night in Apr 2025

4/10 Poor

Masumi

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 2 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a shuttle bus from station to the hotel. The onsen were great.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Breathtaking Stay at New Akao Hotel in Atami

I recently had the pleasure of staying at the New Akao Hotel in Atami, and it was an unforgettable experience. From the moment I arrived, I was captivated by the stunning ocean views and the hotel's incredible location perched along the coastline. The rooms are spacious, impeccably clean, and designed to maximize the breathtaking scenery—waking up to the sound of the waves and the sunrise over the water was truly magical. The onsen (hot springs) was a highlight, offering a serene and rejuvenating soak while overlooking the endless sea. The hospitality was outstanding. The staff was attentive, professional, and went above and beyond to ensure a comfortable and enjoyable stay. The dining experience was equally impressive, with fresh, beautifully prepared Japanese cuisine that showcased local flavors. Beyond the hotel, Atami itself is a charming getaway with beautiful gardens, relaxing beaches, and rich cultural sites. The hotel's proximity to these attractions makes it an excellent base for exploring the area. Overall, the New Akao Hotel delivers an exceptional blend of luxury, relaxation, and authentic Japanese hospitality. I highly recommend it for anyone looking for a peaceful retreat with world-class views and service. ⭐⭐⭐⭐⭐
Stayed 1 night in Mar 2025

8/10 Good

Fenny

Traveled with family
Liked: Staff & service
Good view ! Can see fire work from hotel
Stayed 1 night in Feb 2025

10/10 Excellent

hwehwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and dinner
Stayed 2 nights in Feb 2025

10/10 Excellent

AKIKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Onsen in a huge property

Everything was great, only the parking was quite a walk and costed ¥1000 a night.
Stayed 1 night in Feb 2025

10/10 Excellent

LEE PING YUE

Stayed 1 night in Feb 2025

8/10 Good

Stephen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great Onsen and spectacular view!
Stayed 1 night in Feb 2025

10/10 Excellent

Akiyo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing view, built on a cliff next to the ocean, with a beautiful interior and Onsen. Best buffet I’ve ever had!
Stayed 1 night in Dec 2024

8/10 Good

Genta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Genta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nobuhito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024