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Hotel New Akao

4.0 star property

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Photo gallery for Hotel New Akao

An infinity pool with clear water, a view of the sea, and a modern architectural design.
A room with tatami mats, a low table, and chairs, with large windows offering a view of the sea and a tree.
A spacious lounge area with a view of the sea, featuring a chandelier, seating arrangements, and a decorative railing.
A clear pool with a wooden deck and stone steps leading to it, surrounded by a wooden fence and greenery.
A room with a bed, a desk, a chair, and a view of the sea through large windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1993-250 Atami, Atami, Shizuoka, 413-0033
  • Place, Atami Castle
    ‪3 min walk‬
  • Place, Acao Forest
    ‪16 min walk‬
  • Place, Atami Sun Beach
    ‪4 min drive‬

Room options

View all photos for Horizon Superior Double (Non-smoking)

A hotel room with a bed, a desk with a lamp, a chair, a television, and a window with a view of the sea.

Horizon Superior Double (Non-smoking)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Horizon Superior King (Non-smoking)

A hotel room with a bed, a desk, a chair, and a large window offering a view of the sea.

Horizon Superior King (Non-smoking)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Japanese-style room (Non-smoking)

A hotel room with two beds, a desk with a TV, and a large window offering a view of the sea.

Horizon Japanese-style room (Non-smoking)

  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Horizon Superior Twin (Non-Smoking)

A hotel room with a large window, a desk, two chairs, and a bed.

Horizon Superior Twin (Non-Smoking)

9.2 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Horizon Superior Triple (Non-Smoking)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of the sea.

Horizon Superior Triple (Non-Smoking)

8.8 out of 10
Excellent
(9 reviews)
  • Partial ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Horizon Deluxe King (Non-smoking)

A hotel room with a bed, a desk, a chair, a small table, and a TV. There are large windows with a view of the ocean.

Horizon Deluxe King (Non-smoking)

8.8 out of 10
Excellent
(12 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Deluxe Family (Non-smoking)

A spacious room with a large window offering a sea view, a chandelier, and a patterned sofa.

Horizon Deluxe Family (Non-smoking)

  • Ocean view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Horizon Deluxe Twin (Non-smoking)

A hotel room with two beds, a desk, a TV, and a large window with a view of the ocean.

Horizon Deluxe Twin (Non-smoking)

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

A hotel room with a bed, a desk, a chair, a table, and a large window with a view of the ocean.

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Horizon Deluxe Triple (Non-Smoking)

A hotel room with a desk, two beds, a view of the sea, and artwork on the wall.

Horizon Deluxe Triple (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for OCEAN Japanese A (6Tatami) (Non-smoking)

A traditional Japanese-style room with tatami flooring, a low table, chairs, a television, and a view of the sea.

OCEAN Japanese A (6Tatami) (Non-smoking)

8.6 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for OCEAN Japanese B (7.5Tatami) (Non-smoking)

A traditional Japanese-style room with tatami flooring, a low table, and chairs. A television is mounted on the wall, and there is a view of a cityscape through large windows.

OCEAN Japanese B (7.5Tatami) (Non-smoking)

9.0 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for OCEAN Japanese D (10Tatami) (Non-smoking)

A traditional Japanese-style room with tatami flooring, a low table with cushions, and a view of a coastal town.

OCEAN Japanese D (10Tatami) (Non-smoking)

8.0 out of 10
Very good
(33 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for OCEAN Japanese E (12+6Tatami) (Non-smoking)

A room with large windows overlooking a city and water, a tatami mat bed, a chair, and a small table.

OCEAN Japanese E (12+6Tatami) (Non-smoking)

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 6
  • 8 Twin Futons
  • Free WiFi

View all photos for OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

A dining area with a view of the sea, a globe, and traditional Japanese sliding doors.

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

  • Ocean view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 6
  • 11 Twin Futons
  • Free WiFi

View all photos for OCEAN Junior Suite (Non-smoking)

A room with tatami flooring, a wooden ceiling, a dining table with chairs, and large windows with a view of the sea.

OCEAN Junior Suite (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 5 Large Twin Beds
  • Free WiFi

View all photos for OCEAN Standard Twin (Non-smoking)

A hotel room with two beds, a TV, a desk, and a window with a view of trees and the sky.

OCEAN Standard Twin (Non-smoking)

8.0 out of 10
Very good
(21 reviews)
  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for OCEAN Japanese-style Twin room (Non-smoking)

A hotel room with two beds, a TV, a large window with a view of the sea, and a balcony.

OCEAN Japanese-style Twin room (Non-smoking)

7.8 out of 10
Good
(7 reviews)
  • Ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for OCEAN Superior Twin (Non-smoking)

A hotel room with two beds, a TV, a desk, and a wardrobe.

OCEAN Superior Twin (Non-smoking)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for OCEAN Deluxe Twin (Non-smoking)

A hotel room with two beds, a TV, a desk, and a large window with a view of the sea.

OCEAN Deluxe Twin (Non-smoking)

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds
  • Free WiFi

View all photos for OCEAN Imperial Suite (Non-smoking)

A spacious living room with a large glass wall, a chandelier, and a classic sofa set.

OCEAN Imperial Suite (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2185 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a view of the outdoors through a window.

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

A hotel room with a dining area, a bed with a nightstand, a chair, and a view of the city through large windows.

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

7.6 out of 10
Good
(9 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons
  • Free WiFi

View all photos for OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

A hotel room with two beds, a desk, a TV, and a seating area.

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons
  • Free WiFi

View all photos for OCEAN Deluxe Triple (Non-smoking)

A room with a large window, a television, a desk, and a chair.

OCEAN Deluxe Triple (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

A modern bedroom with a bed, bedside tables, a desk, and a chair.

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons
  • Free WiFi

View all photos for Deluxe Twin room, Ocean view, Non-smoking ([Horizon] Deluxe Twin)

A hotel room with two beds, a desk, a TV, and a view of the sea.

Deluxe Twin room, Ocean view, Non-smoking ([Horizon] Deluxe Twin)

  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Horizon Deluxe King Room, Ocean View, Non-smoking

A hotel room with a bed, desk, chair, TV, and a view of the sea.

Horizon Deluxe King Room, Ocean View, Non-smoking

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin room, Ocean view, Non-smoking ([Horizon] Superior Twin)

A hotel room with a bed, a desk, a chair, and a view of the sea.

Superior Twin room, Ocean view, Non-smoking ([Horizon] Superior Twin)

  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

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About this property

Hotel New Akao

4-star Atami hotel steps from Atami Castle
3 restaurants, a full-service spa, and a bar/lounge are available at this hotel. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Other amenities include self parking, conference space, and dry cleaning.
Hotel New Akao offers 350 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 6 indoor hot springs and 6 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Hotel New Akao features a full-service spa and hot springs. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

2 meeting rooms are available. This family-friendly hotel also offers an arcade/game room, karaoke, and a garden. An area shuttle within 2 kilometers, a train station pick-up service, and a train station drop-off service are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

Hotel New Akao has designated areas for smoking.

A hosted evening meal is available for a surcharge daily.
Hotel New Akao has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 2 km
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Uncovered self parking on site (JPY 1,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • Hosted evening meal available daily for a fee of JPY 8,250

Things to do

  • 6 indoor hot springs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Snorkeling
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden

Full-service spa

  • 6 indoor hot springs
  • 6 outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1650 for children
  • Uncovered self parking fee: JPY 1000 per night
  • Hosted evening meal: JPY 8250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Royalwing Atami
Royalwing

Hotel New Akao Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 542 out of 1281 reviews
Rating 8 - Good. 472 out of 1281 reviews
Rating 6 - Okay. 176 out of 1281 reviews
Rating 4 - Poor. 70 out of 1281 reviews
Rating 2 - Terrible. 21 out of 1281 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Filmon

Very clean and nice view
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carole Ann

Liked: Cleanliness, staff & service, amenities
Room was spacious, and food selection was top notch! Appreciated the courtesy shuttle. The location is a bit out of the way, so be sure to take advantage of the hotel's amenities. Enjoyed our seat
Sunrise from our room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a shuttle bus from station to the hotel. The onsen were great.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Bhakti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is amazing for family. There is a private bath you can book, it's worth it.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Tongsen

Liked: Cleanliness, staff & service, amenities
The ocean wing is aged but working ok. Nice buffet though.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, lots of the hot spring facilities and very nice buffe style dishes. Good view of the orcien from room and
Stayed 1 night in Apr 2025
Verified

8/10 Good

Rena

Liked: Cleanliness, amenities, property conditions & facilities
This place is huge - the opposite of cozy. But if you can ignore the cruise liner atmosphere, it's a great value. The rooms are large with magnificent views, and the onsens are beautiful. Both breakfast and dinner are included, and though it's all a bit over the top, it's buffet so you can eat what you want. One day was enough for me, but I thoroughly enjoyed it.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Amenities
Ocean view from window
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

SHIH-YIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Children like the fishing
Stayed 1 night in Jul 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to stay while we were at Atami. We stayed at Horizon wing which is renovated recently, very comfortable room with a nice view of the ocean. Facilities are great, there are three public baths, the one between two wings is new with breath taking view; the other two in comparison aren’t worth the time. Buffet dinner is awesome, so many varieties of food to choose from, for a moment I thought I was on a cruise ship.
Stayed 1 night in May 2025
Verified

10/10 Excellent

TOSHIHARU

Liked: Cleanliness, amenities, property conditions & facilities
good!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Roland

Liked: Cleanliness, amenities
Lovely view and onsen experience, mainly for locals not tourists which was excellent, but needs a refurb - feels like an 80's resort or cruise shop. Buffet breakfast and dinner was fine for one night but no variety for day 2-3 so got sick of fish and same menu every meal. Don't think locals stay more than 1 or 2 Max days and mainly come for lovely onsen.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Frederic

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel has excellent facilities such as 3 onsens, indoor pool, arcade, 2 private baths, children's activities, and many more. The view of the ocean and caves are amazing. However, the buildings are old. There is a musty smell around. If they do a thorough renovation of this hotel, it would be quite luxurious.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Kim

NOT BAD
Stayed 1 night in May 2025
Verified

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Family hotel with great ocean view

Parking was not included and cost JPY 1000 per day. Parking is free of charge only if booked directly with hotel’s homepage. Hotels.com should include parking an option. Hotels.com used “Half pension” but it did not completely describe what was really offered. It was full buffet morning and evening.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

hsiujung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food is terrible, Don't choose buffet to eat in a large hall with every body. you have to choose KAISEKI set. The Quality of food is poles apart.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Liv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Great onsen location!

I have mixed feelings about this hotel. The location is amazing, and the outdoor onsen was truly exceptional — one of the best I’ve experienced. That alone almost made the stay worth it. However, the hotel itself felt like a giant cruise ship — and not in a good way. It’s very large and noticeably outdated. The room was nothing special, and the overall atmosphere lacked charm. Dinner was decent, but it reminded me of a Las Vegas buffet or something you’d find on a cruise — big, impersonal, and a bit old-school. If it weren’t for the incredible onsen, I’d probably give this place two stars. My advice: visit for the onsen, but consider staying elsewhere if you’re looking for a more updated and personal hotel experience.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

沖中

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
はい、食事や温泉♨️などにとても満足しました。
Stayed 1 night in Apr 2026
Verified

6/10 Okay

YUMIKO

食事も普通だと思った種類は多いが お風呂までが遠く思えた。 TVとは違うなぁーと、いかに良く写ってるとおもいました。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

naoyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度も利用させて頂いています。 経営が変わったのか､システムが今までとは違い 常連からは違和感がありました。 ホテル内のお風呂の連絡通路の歴史パネルを塞いで意味のないパネルで塞いだ内装が気に入らなかったです。運営事情は分かりませんが、今までアカオの歴史も好きで利用させて頂いてる者からすると残念です。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
眺望が素晴らしく、滞在するだけで観光気分を味わえます。 夕食・朝食ビュッフェは、地の食材が多く、バラエティあり美味しくいただきました。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kazunori

Liked: Cleanliness, amenities, property conditions & facilities
非常に良かった。
Stayed 1 night in Feb 2026