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The Gran Resort Elegante Atami

3.0 star property

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Photo gallery for The Gran Resort Elegante Atami

Exterior
Japanese Style Room with Terrace, Top 4th Floor, Staircases, Non Smoking | Balcony view
Lobby lounge
Public bath
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
Momoyamacho, 12-13, Atami, Shizuoka, 413-0006
  • MOA Museum of Art
    ‪7 min walk‬
  • Atami Sun Beach
    ‪11 min walk‬
  • Kinomiya Shrine
    ‪17 min walk‬
  • Oshima (OIM)

Room options

View all photos for Japanese Style Room with Terrace, Top 4th Floor, Staircases, Non Smoking

Free WiFi

Japanese Style Room with Terrace, Top 4th Floor, Staircases, Non Smoking

  • Sleeps 4
  • 4 Twin Futons

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Reception

Prince Smart Inn Atami

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (482)
The price is $81
per night
$92 total
May 23 - May 24
Prince Smart Inn Atami

About this property

The Gran Resort Elegante Atami

3-star Atami hotel close to Atami Sun Beach
Along with a full-service spa, this smoke-free hotel has a sauna and free newspapers. Free WiFi in public areas and free self parking are also provided.
The Gran Resort Elegante Atami offers 21 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 2 indoor hot springs on site.

In addition to a full-service spa, The Gran Resort Elegante Atami features hot springs and a sauna. Wireless Internet access is complimentary. This hot springs hotel also offers a terrace and complimentary newspapers in the lobby. Onsite self parking is complimentary.

The Gran Resort Elegante Atami is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 8:30 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children

Things to do

  • 2 indoor hot springs
  • Full-service spa
  • Sauna

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Guest services

  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 2 indoor hot springs
  • Public indoor mineral hot springs (onsen)
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2200 for adults and JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 静岡県指令熱保環第59-45

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

The Gran Elegante Atami Atami
The Gran Resort Elegante Atami Hotel
The Gran Resort Elegante Atami Atami
The Gran Resort Elegante Atami Hotel Atami

The Gran Resort Elegante Atami Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 34 out of 101 reviews
Rating 8 - Good. 37 out of 101 reviews
Rating 6 - Okay. 22 out of 101 reviews
Rating 4 - Poor. 6 out of 101 reviews
Rating 2 - Terrible. 2 out of 101 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just go elsewhere

Not clean, nonexistent service and not well maintained
Stayed 2 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Onsen was good. It is a steep 10 minute walk down to the station, but the view was good. Food options are near the station.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

The hotel is on a very steep hill!!!

I guess I didn’t check the location more carefully. But it was very steep hill to walk to this hotel. You need to have strength to get there! Even though it’s about 10 mins walk from the station, it was challenging. I asked the staff if they offer ride but only when you arrive and leave at certain time, which we didn’t know until later. Maybe it wasn’t busy season when we went later in October? We didn’t see almost any other guests at the hotel! Ok, I saw one lady. The elevator was no a/c and unbelievably hot! We stopped using it. The breakfast was a Japanese traditional style with local fish. We stayed 2 nights. It was exactly the same food for 2 days. I think if you want to see fireworks, this is good as you can see the ocean. Otherwise remember you need to walk very steep hill even in rain!! Their futon is very thin! It was hard to sleep! The room is clean and their hot springs are fine. When we leave the hotel they gave us ride to the station.
This is the view from the room
This is part of the steps going down to downtown Atami. Very steep!
The white building is the hotel on the hill.
Breakfast. It was only us in the dining room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for one night with my friend and it was lovely. The staff were very kind and helpful. The location is convenient to the station and they offer a pick up/drop off service. My room was great and the view from the balcony was fantastic. Thank you!
Stayed 1 night in Jun 2024

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen great. Property good.
Stayed 1 night in Mar 2024

10/10 Excellent

Rong guo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view from the balcony!
Stayed 1 night in Dec 2023

10/10 Excellent

Abagail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was one of our highlights. The onsen was amazing. Clean and very enjoyable. Our room was also very clean and comfortable. The futons were very soft, and the air circulation was good. The only thing is, i wish we booked more nights here.
Stayed 1 night in Dec 2023

6/10 Okay

Polvy, Mississauga

Traveled with partner
Liked: Cleanliness, staff & service
The location is not convenient , each time we need to take a taxi to station.
Stayed 2 nights in Nov 2023

8/10 Good

Chitomi, Azusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the customer who wants to experience food, should reserve the dinner and/or lunch when you make a reservation. The hotel is on the hill, may ask hotel for a shuttle bus for visit, it is little hard to walk to the hotel. Views was very good and quiet, I enjoyed it very much.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay there again

Staff were very kind & helpful. There was a misunderstanding with our room due a web issue which they quickly worked to rectify - excellent service. We spoke Japanese so not sure if they can speak much English. They had a bus to give us a lift down to the station after check-out. The breakfast option was really worth the additional cost - it was wonderful
Stayed 1 night in Apr 2023

10/10 Excellent

Lily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything but one thing that was troublesome was no own shower in our room.

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place in good location

Comfy, convenient, at reasonable rate - very good value for money
Stayed 1 night in Sep 2020

10/10 Excellent

Atzteekkari, Tokyo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Excellent breakfast both mornings. Very clean and all worked well. Hot enough water in the bath.
Stayed 2 nights in Jul 2020

8/10 Good

YASUHIRO

Traveled with family
Liked: Staff & service

快適に過ごせました

夜は熱海駅周辺で食事をしたかったので、朝食付きのプランにしました。 朝食は品数が多く、また美味しくとても満足でした。 ホテル自体は古く同様に設備も古いものの、清潔に保たれ不満はありませんでした。 風呂は大風呂が一つとサウナがあり、快適に使用できました。 フロントの女性の方は外国籍の方でしたが、日本語が流暢で何も問題ありませんでした。
Stayed 1 night in Apr 2025

4/10 Poor

こうじ

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
Stayed 1 night in Mar 2025

8/10 Good

KENTARO

Liked: Cleanliness, property conditions & facilities
部屋からの眺めが最高によかった。 朝のご飯もおいしかったです。
Stayed 1 night in Feb 2025

8/10 Good

Yuki

Traveled with family
Liked: Amenities
料理は最高においしかったです。また、スパークリングや赤白ワインも期待以上でした。 温泉は設備が古く露天もなく、外の景色は見えないのは残念でした。設備は古いですが清掃はしっかりされていました。全体としては価格に見合ったサービスと感じました。
Stayed 1 night in Feb 2025

8/10 Good

JUN

Traveled with family
Liked: Cleanliness, staff & service, room comfort

キレイだが古い

電源がひとつしか部屋にない、古いホテルでリノベーションしているとは思いますが、PC、モバイル等同時に充電できない
Stayed 1 night in Nov 2024

10/10 Excellent

isabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre traditionnelle était extraordinaire. Nous avons apprécié énormément notre séjour.
Stayed 1 night in Nov 2024

10/10 Excellent

kazunari

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Atsutoshi

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Kunie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせましたが、唯一難点でしたのが、客室の4階は3階から階段を利用しなければならなかった事です。高齢者同伴でしたから苦慮しました。 その他は申し分なかったです。
Stayed 1 night in Oct 2024

8/10 Good

Wooi Chin

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

こうだい

Stayed 2 nights in Sep 2024