4/10 Poor
Jennifer
Traveled with partner
Oct 1, 2025
Liked: Property conditions & facilities
Disliked: Amenities
This is a beautiful area, and a nice resort. We booked an all-inclusive stay. Once checked in and we went down to pool we went to grab some drinks and we were given a hard time because we did not have bracelets for the all-inclusive. At check-in the staff did not give them to us. We went back to desk later to see about the bracelets we were suppose to have, and the member at that time was kinda snarky as to why we wanted them at that point bc we left the following day. It came off kinda rude. We went to dinner that night, and as I was eating my food there was a beetle crawling in my salad. We spoke to the manager at front reception. They apologized, and we let them know we just wanted them to know, for the sake of future guests. They said they would comp something to our Expedia account. We haven’t received anything from them. Overall the area of the island is beautiful. For the cost of the one night stay and our experience it was very lackluster, and I would not revisit that resort again for future stays.


Jennifer
Stayed 1 night in Sep 2025





































