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Holiday Inn Express & Suites Sweetwater, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Sweetwater, an IHG Hotel

Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Lobby
Lobby
Interior

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
1116 Highway 68, I-75, Exit 60, Sweetwater, TN, 37874
  • Engleman Park
    6 min drive
  • Sweetwater Hospital
    6 min drive
  • Sweetwater Market
    3 min walk
  • The Relic Shop
    9 min walk

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Refrigerator

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Refrigerator

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, Multiple Beds, Refrigerator

  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Refrigerator

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, Multiple Beds, Accessible (Communications)

  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Standard Room, 1 King Bed, Refrigerator | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Refrigerator

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator

Standard Room, 1 King Bed with Sofa bed, Refrigerator | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Refrigerator

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Quality Inn West

Pool
Hot Tub
Breakfast included
Pet friendly
4.1 out of 5, Very Good, (624)
The price is $86
per night
$100 total
includes taxes & fees
Jan 6 - Jan 7
Quality Inn West

About this property

Holiday Inn Express & Suites Sweetwater, an IHG Hotel

Sweetwater hotel with free breakfast
This smoke-free hotel features a fitness center, a business center, and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Holiday Inn Express & Suites Sweetwater, an IHG Hotel offers 71 accommodations with coffee/tea makers and hair dryers. 35-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads.

This Sweetwater hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Holiday Inn Express & Suites Sweetwater, an IHG Hotel is a smoke-free property.

A complimentary breakfast is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Sweetwater
Holiday Inn Express Sweetwater Hotel
Holiday Inn Express Sweetwater

Holiday Inn Express & Suites Sweetwater, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 185 out of 432 reviews" "
Rating 8 - Good. 110 out of 432 reviews" "
Rating 6 - Okay. 63 out of 432 reviews" "
Rating 4 - Poor. 39 out of 432 reviews" "
Rating 2 - Terrible. 35 out of 432 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had broken fixtures. The hall carpet was nasty dirty. Room smelled moldy.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Darrin

Liked: Cleanliness, staff & service
We were not notified that the pool was out of service when we booked our reservation. Very Disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine but the bed was hard as a rock and the carpet was dirty looking. Other than that it was a ok place to stay.
Stayed 1 night in Aug 2024

8/10 Good

missy

Traveled with family
Liked: Staff & service
Would stay again but needs some room touchups.
Room was very large for 2 adults & our 3 sons. 2 queens beds were comfortable but the sofa bed was needing to be replaced. Bathroom needed attention. Shower head needed replaced. Walls needed repaired and painted. Breakfast options were excellent.
Stayed 1 night in Aug 2024

8/10 Good

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Christine was so nice and helpful. We had an issues at check in with the room we were given, but she fixed it immediately. The room was in need of repair and it smelled like wet carpet, but the beds were comfortable and it was convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great staff!
The people were amazing! All very kind and helpful. Every thing was clean and the breakfast was great. The hotel itself needs a lot of repairs and upkeep and maintenance.
Stayed 1 night in Aug 2024

4/10 Poor

Callie

Traveled with family
Liked: Property conditions & facilities
The room smelled of mold/mildew. The shower was not clean it had other people’s hair in it. The hotel itself is dated. The pool was closed but was not mentioned on site. And sadly the pancake machine was broken :(
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

MARQUETTA, Corbin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stop for a rest
Stayed 1 night in Jul 2024

4/10 Poor

Cynthia

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This is an older property unfriendly staff. Cold breakfast food. Pool was closed should had on website. Not worth price we paid. If we wss not so tired would of stayed somewhere else. Poor internet.
Stayed 1 night in Aug 2024

4/10 Poor

Orman

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the room was musty and carpet was bad. the furniture was in disrepair. It smelled bad and was not worth the $150 we paid. The staff was friendly and nice.
Stayed 1 night in Jul 2024

8/10 Good

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Upside: Rooms were clean and quiet. Breakfast was very good. Convenient to the location we were visiting. Downside: Only spent the money I did for the room because of the indoor pool and exercise room, but the pool was closed for cleaning the entire time we were there Thursday thru Saturday, also the exercise room only had two pieces of equipment, a stationary bike and treadmill(which didn't work). Other than those things the stay was pretty good.
Stayed 2 nights in Jul 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was so cloudy it made me not want to get in it. But the room was nice and the breakfast was amazing.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly
Very friendly staff and comfortable room.
Stayed 1 night in Jul 2024

6/10 Okay

Erin

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Maybe worth $60 a night AT BEST
Pretty worn down room. The drawer on the dresser kept rolling open and blocking the walkway because the room was heavily sloped. It was maybe the worst night of sleep I’ve ever had. The beds were extremely uncomfortable, even my children complained about them the next day. There were hardly any tv channels and the pool was so murky and gross looking that we didn’t dare go in. The draw for this hotel was that only 2 pulled up online in this area and this one had a “make your own pancake” station and comfortable beds by looking at the photos on Hotels.com. Of course the pancake maker was broke and the beds were the worst I’ve slept on in my life. There was mildew in the showers and no vent in the bathroom so traveling with a family made for one hot and stinky room, which the hotel room already smelled heavily of mildew, I’m assuming now was from the lack of a vent in the bathroom. We chose this hotel for the pictures but so wish we had just booked a room at another one of the many hotels along the road nearby on the day of our stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Brittany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Maruphavanan

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jul 2024

8/10 Good

Kristin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Lloyd Albie

Liked: Staff & service, amenities, property conditions & facilities
Liked the location. But i seemed to have been bitten by insects when i woke up.
Stayed 1 night in Jun 2024