Holiday Inn Express & Suites Sweetwater, an IHG Hotel
Sweetwater hotel with free breakfast
This smoke-free hotel features a fitness center, a business center, and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Holiday Inn Express & Suites Sweetwater, an IHG Hotel offers 71 accommodations with coffee/tea makers and hair dryers. 35-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads.
This Sweetwater hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
Holiday Inn Express & Suites Sweetwater, an IHG Hotel is a smoke-free property.
A complimentary breakfast is offered.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free breakfast available
Things to do
Gym
TV in common areas
Family friendly
Free crib
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Vending machine
Guest services
Housekeeping (daily)
Business services
Business center
Meeting room
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
More
1 building
3 floors
Banquet hall
Built in 2010
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Deep soaking bathtub
Hair dryer
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Towels provided
Entertainment
35-inch LED TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Quality Sweetwater
Holiday Inn Express Sweetwater Hotel
Holiday Inn Express Sweetwater
Holiday Inn Express & Suites Sweetwater, an IHG Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff was great. Christine was so nice and helpful. We had an issues at check in with the room we were given, but she fixed it immediately. The room was in need of repair and it smelled like wet carpet, but the beds were comfortable and it was convenient.
Grace
Stayed 1 night in Aug 2024
10/10 Excellent
Kelly
Traveled with family
Aug 22, 2024
Liked: Cleanliness, staff & service, room comfort
Great staff!
The people were amazing! All very kind and helpful. Every thing was clean and the breakfast was great. The hotel itself needs a lot of repairs and upkeep and maintenance.
Kelly
Stayed 1 night in Aug 2024
4/10 Poor
Callie
Traveled with family
Aug 18, 2024
Liked: Property conditions & facilities
The room smelled of mold/mildew. The shower was not clean it had other people’s hair in it. The hotel itself is dated. The pool was closed but was not mentioned on site. And sadly the pancake machine was broken :(
This is an older property unfriendly staff. Cold breakfast food. Pool was closed should had on website. Not worth price we paid. If we wss not so tired would of stayed somewhere else. Poor internet.
the room was musty and carpet was bad. the furniture was in disrepair. It smelled bad and was not worth the $150 we paid. The staff was friendly and nice.
Orman
Stayed 1 night in Jul 2024
8/10 Good
Melissa
Traveled with family and small children
Jul 27, 2024
Liked: Cleanliness, staff & service, amenities
Upside: Rooms were clean and quiet. Breakfast was very good. Convenient to the location we were visiting.
Downside: Only spent the money I did for the room because of the indoor pool and exercise room, but the pool was closed for cleaning the entire time we were there Thursday thru Saturday, also the exercise room only had two pieces of equipment, a stationary bike and treadmill(which didn't work). Other than those things the stay was pretty good.
Pretty worn down room. The drawer on the dresser kept rolling open and blocking the walkway because the room was heavily sloped. It was maybe the worst night of sleep I’ve ever had. The beds were extremely uncomfortable, even my children complained about them the next day. There were hardly any tv channels and the pool was so murky and gross looking that we didn’t dare go in. The draw for this hotel was that only 2 pulled up online in this area and this one had a “make your own pancake” station and comfortable beds by looking at the photos on Hotels.com. Of course the pancake maker was broke and the beds were the worst I’ve slept on in my life. There was mildew in the showers and no vent in the bathroom so traveling with a family made for one hot and stinky room, which the hotel room already smelled heavily of mildew, I’m assuming now was from the lack of a vent in the bathroom. We chose this hotel for the pictures but so wish we had just booked a room at another one of the many hotels along the road nearby on the day of our stay.
The facility should be on a list of properties be updated as it is furnished with stuff we would all walk past at a garage sale. The chairs and ottomans in the rooms and common areas are worn well past when they should have been replaced. The staff was professional and efficient but clearly not overly enthusiastic about customer service.
Please don’t stay at this hotel. We made reservations and at check-in was told that more reservations were given out than available rooms. Our family of five reserved a room to accommodate us but the room we were given was for four people. The hotel is very dirty and their computer system tried to charge my card $5,000 above the room rate. Luckily, I used a credit card and was able to decline the transaction. The morning staff was very kind and apologetic but by that time our stay was ruined. Needless to say, stay somewhere else!