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Best Western Gwinnett Center Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Gwinnett Center Hotel

Lobby
Exterior
Lobby
Outdoor pool
Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub) | Desk, laptop workspace, iron/ironing board, rollaway beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Parking included
  • Air conditioning

Explore the area

Map
3670 Shackleford Rd, Duluth, GA, 30096
  • Jeju Sauna
    15 min walk
  • Grand Buffet & Grill
    1 min walk
  • Doraville Station
    19 min drive
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    50 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

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4.4 out of 5, Excellent, (1003)
The price is $119
per night
$141 total
includes taxes & fees
Jan 12 - Jan 13
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About this property

Best Western Gwinnett Center Hotel

Hotel in Gwinnett Place
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Best Western Gwinnett Center Hotel offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western Gwinnett Center Hotel is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The property’s pool is closed from Labor Day weekend to Memorial Day weekend.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel requires payment by credit card prior to arrival equal to the 1st night of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Holiday Inn Express Atlanta-Gwinnett Place
Holiday Inn Express Atlanta-Gwinnett Place Duluth
Holiday Inn Express Atlanta-Gwinnett Place Hotel
Holiday Inn Express Atlanta-Gwinnett Place Hotel Duluth
Best Western Gwinnett Center Hotel Duluth
Best Western Gwinnett Center Hotel
Best Western Gwinnett Center Duluth
Best Western Gwinnett Center
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth

Best Western Gwinnett Center Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1002 reviews" "
Rating 8 - Good. 270 out of 1002 reviews" "
Rating 6 - Okay. 76 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

Karyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

jongmin

Stayed 2 nights in Aug 2024

8/10 Good

LaTeisha

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Nohemi

Stayed 1 night in Sep 2024

10/10 Excellent

Dawit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, clean room,excellent breakfast,
Stayed 4 nights in Sep 2024

8/10 Good

stephanie

Stayed 1 night in Sep 2024

6/10 Okay

Loree

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel staff were very polite and helpful. The hotel definitely needs to be updated. The sheets and bedding were clean but the floors had not been vacuumed as evidenced by my finding a contact lens on the carpet beside the bed. I could not keep the shower curtain closed which in turn caused water to get all over the floor when I showered. The room had a smell that drove me crazy and was very disappointing. Overall I felt like the room was not clean and I could not stand the smell. Just keep in mind that you get what you pay for. I will not be staying there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Bassey

Liked: Cleanliness, staff & service, property conditions & facilities
It okay
Stayed 1 night in Sep 2024

8/10 Good

nedim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

2/10 Terrible

Tony

Stayed 3 nights in Aug 2024

6/10 Okay

Hee Jeong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wireless internet didn't work after one day. Even with the request, it still didn't work.
Stayed 2 nights in Aug 2024

4/10 Poor

JAE CHUL, norwood

Stayed 1 night in Aug 2024

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Chunky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tony

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness is first consideration and the hotel is good, at least no bugs nor insect. Room smelled due to age of building and bathroom looks old although acceptable in terms of the price. Staffs were helpful but only one out of a group can communicate effectively in English. I once ask for additional quilt and call reception. I expect delivery but none came. I called again, and finally find out I have to go down to reception to pick it. Air conditioning is cold enough but I need to slide the window open a bit to let in fresh air so as to get rid of the room smell. Free breakfast was not impressive, but at least you have machine made pan cake. Conclusion: if you look for affordable and clean accommodation, this is still a good choice
Stayed 3 nights in Aug 2024

10/10 Excellent

Billy, Livingston

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Abraham Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will cone back
Friendly and clean
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Traveled with family
Liked: Staff & service
The hotel is okay but the mattresses were very soft and I got a really sore back. Special call-out though to the amazing receptionist, Al, who was tremendously helpful, particularly in guiding us to area restaurants.
Stayed 1 night in Aug 2024