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Best Western Gwinnett Center Hotel

2.5 star property

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Photo gallery for Best Western Gwinnett Center Hotel

Welcome to our lobby, featuring a reception desk, comfortable armchairs, and a stylish coffee table.
Relax in our spacious lobby with a central island, coffee station, and large window offering a view of the outdoors.
Welcome to Best Western, where guests can enjoy a convenient entrance and covered area.
Work in comfort with a spacious desk, two office chairs, and ample natural light.
Relax by the pool surrounded by a tranquil outdoor space.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
3670 Shackleford Rd, Duluth, GA, 30096
  • Gwinnett Place Mall
    ‪17 min walk‬
  • Sugarloaf Mills
    ‪5 min drive‬
  • Gas South Arena
    ‪6 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(48 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, (1014)
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The price is $106 total
includes taxes & fees
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About this property

Best Western Gwinnett Center Hotel

Hotel in Gwinnett Place
This smoke-free hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station.
Best Western Gwinnett Center Hotel offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Gwinnett Center Hotel features a fitness center and a seasonal outdoor pool. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Gwinnett Center Hotel is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed from Labor Day weekend to Memorial Day weekend.

Renovations and closures

The property will be renovating from July 8 2025 to July 17 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel requires payment by credit card prior to arrival equal to the 1st night of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The seasonal pool will be open from May 26 to September 01
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Holiday Inn Express Atlanta-Gwinnett Place
Holiday Inn Express Atlanta-Gwinnett Place Duluth
Holiday Inn Express Atlanta-Gwinnett Place Hotel
Holiday Inn Express Atlanta-Gwinnett Place Hotel Duluth
Best Western Gwinnett Center Hotel Duluth
Best Western Gwinnett Center Hotel
Best Western Gwinnett Center Duluth
Best Western Gwinnett Center
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth

Best Western Gwinnett Center Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Linh

Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay here again! Chloe was on-duty at the front desk when we arrived and departed. She was super friendly and made us feel welcomed right away! All employees we encountered during our stay greeted us with a smile. We stayed on a Friday night and attended a concert at the Gas South Arena which was a short drive from the hotel. We returned late at night and felt very safe walking across the parking lot to the hotel entrance. Breakfast buffet was tasty with a nice variety of hot & cold food items. Coffee was good and always available in the lobby as well as a dispenser with refreshing fruit-infused water. The hotel room was clean, comfortable, and quiet. The shampoo/soap products smelled nice. There is an iron/ironing board in the room that we used. Both were clean & in good working order. The hotel has interior hallways and is smoke-free. The property & standard 2 double room pictures on Travelocity were accurate. The price was right too!
Stayed 1 night in Apr 2025

10/10 Excellent

Belkis

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Woo Hyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Stayed 2 nights in Apr 2025

10/10 Excellent

Jong

Stayed 1 night in Apr 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay
Stayed 1 night in Mar 2025

4/10 Poor

Hyemin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t understand why this hotel has such a high rating. I booked it solely because of the high score, but my family—even the kids—felt uneasy staying here. The hotel is run-down and too old, with mold in several places in the bathroom. The fridge was noisy and disrupted my sleep. The only positive aspect was the friendly staff. However, I don’t recommend this hotel, especially for a family trip.
Stayed 2 nights in Mar 2025

6/10 Okay

Ivy

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Haeran

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Jinhyeuk

Stayed 1 night in Mar 2025

6/10 Okay

Hye

Stayed 1 night in Mar 2025

2/10 Terrible

janice

Stayed 1 night in Mar 2025

8/10 Good

Jong

Stayed 2 nights in Feb 2025

4/10 Poor

Raheel

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beds r uncomfortable, elevator not working.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle, Schaumburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Myeongseon

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Kyu, Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed a week at Best Western after a terrible experience with Clarion Hotel next door. I was looking for to move to the area. The staff and management were extremely cordial. The week flew by and it felt safely than staying at the hotel next door which had homeless people roaming the parking lot. That being said, if I were to ever stay at a hotel for a reasonable price in Duluth, I would stay there again. The breakfast was good and the location was very convenient with plenty of shopping and dining options. Make sure to sign up for Best Western rewards to earn points towards your stay.
Stayed 7 nights in Feb 2025

6/10 Okay

Stuart

Business traveler
No frills, a bed and WiFi. Elevator was broken so had to walk between floors.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in all aspects, if we need to tell something is that the doble beds are so little (full) instead of queen
Stayed 1 night in Feb 2025

10/10 Excellent

Whitney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Wenny

Stayed 1 night in Dec 2024

8/10 Good

Yeon Hee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, comfortable, clean and quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here multiple times in the past few years and it's always a pleasant experience.
Stayed 3 nights in Jan 2025