2/10 Terrible
Chanda
Jun 7, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
When I initially checked in, I was given a room on the 5th floor. The key did not work. I went back down to the front desk and the keys were re-programmed. I went back to the 5th floor. The second set of keys did not work. I went back to the front desk and the front desk clerk programmed new key but came back to the fifth floor with me to try the keys. They did not work. She then moved me to a room on the first floor. She made sure the keys worked. I went into the room, unpacked, and got settled. I turned on the tv but it did not work. There was a “No Signal” message on the screen. I called down to the front desk and spoke to the same person who checked me in. I asked her questions about the tv to make sure I wasn’t doing anything wrong. She then hung up on me. I called back to the front desk several times. She did not answer. I went back down to the front desk. She then said bc it was so late in the evening (about 7:00pm at this point) there was no maintenance man there to see what the problem was with the tv, she would have to move my room AGAIN. This room was on the third floor. I asked her to come up with me to make sure they keys and the tv worked. Everything thing seemed to be working and this room was a bit nicer than the other one at first glance. As I began to u pack and walk around, I noticed there was a sticky substance on the floor and there were gnats in the room. Before the front desk clerk left the room on the third floor, I asked her name, she said Veena.
Chanda
Stayed 2 nights in Jun 2025
