4/10 Poor
Joseph
Jan 22, 2025
Disliked: Staff & service, property conditions & facilities, room comfort
Choose somewhere else, not very nice
Usually, the Hampton Inn is reliable for a good solid, comfortable stay, but not this one. We had pre-purchased a room with a king size bed, because my wife and I have slept together on a king size bed for 35 years. When we got to the property, we were informed they were in an oversold situation, And the only room that could get us had a small bed in it. When you have reserved and paid for in advance one thing, and you get another, it just is a rip off. The front desk offered to make it up to us by suspending our security deposit, Which would’ve just been refunded at the end of the trip anyway since my wife and I really don’t trash the hotel room or anything like that. I understand it was a busy time for them, but they seemed so disinterested in the clientele and really didn’t care that they weren’t giving us what we paid for, we just decided to leave the property a day early And make other sleeping arrangements. They were charging $500 a night for the room, even with the proper room we certainly would not have been getting our moneys worth for this. Would not recommend this property.
Joseph
Stayed 2 nights in Jan 2025
