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Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Pillowtop beds, desk, blackout drapes, soundproofing
Free daily buffet breakfast
Exterior
Reception
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
2855 Spring Hill Pkwy SE, Atlanta, GA, 30080
  • The Battery Atlanta
    ‪6 min walk‬
  • Cumberland Mall
    ‪6 min walk‬
  • Truist Park
    ‪11 min walk‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed with Sofa bed

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm)

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Comm)

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Hotel in Cumberland
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Change of towels is available on request.
Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG offers 139 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2025 square feet (188 square meters) include conference space. An area shuttle within 3 miles and a shopping center shuttle are complimentary for guests. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Onsite uncovered self parking is complimentary.

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,025 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 01 to October 01
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Atlanta NW Galleria Area Hotel
Holiday Inn Express Atlanta NW Hotel
Holiday Inn Express Atlanta NW
Smyrna Holiday Inn
Holiday Inn Smyrna
Holiday Inn Express Atlanta Galleria Ballpark Area
Holiday Inn Express Atlanta Galleria Ballpark Area by IHG
Holiday Inn Express Atlanta Galleria Ballpark Area an IHG Hotel

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 561 out of 1016 reviews
Rating 8 - Good. 218 out of 1016 reviews
Rating 6 - Okay. 119 out of 1016 reviews
Rating 4 - Poor. 59 out of 1016 reviews
Rating 2 - Terrible. 59 out of 1016 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Lidia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No hot water in our room so morning started with a cold shower. Toilet in lobby wouldn’t flush. They have plumbing problems. Check before you go!
Stayed 1 night in Feb 2025

10/10 Excellent

MARQUIA

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service there was amazing!!!! Anything we needed they were there to answer any questions
Stayed 2 nights in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a problem with no hot water but manager worked with us to make us happy. She did a great job
Stayed 1 night in Feb 2025

2/10 Terrible

Jaclyn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelt like mildew, sink leaking on floor, carpets and bed filthy. Shower doesn’t drain and no hot water.
Stayed 1 night in Feb 2025

8/10 Good

Lakisha

Traveled with partner
Liked: Cleanliness, staff & service
We stayed in room 104. The toilet ran so loud we almost couldn’t sleep. The water never got hot. Luke warm showers all weekend. I didn’t complain, however my husband did. The issues were not fixed. Overall this was a nice clean hotel, great location, good customer service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so helpful esp the lady at frontdesk
Stayed 4 nights in Feb 2025

10/10 Excellent

Jiyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specious, clean, good service
Stayed 2 nights in Feb 2025

6/10 Okay

Jeffrey

Traveled with family
Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a standard holiday Inn. Nothing to brag about or complain about. Rooms are a little dated.
Stayed 1 night in Feb 2025

6/10 Okay

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

David A

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, my favorite hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Kleber

Stayed 1 night in Feb 2025

2/10 Terrible

Carissa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Jerry Nathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient location but maintenance could use some attention. Great super friendly and helpful staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jan 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

HITESH

Stayed 1 night in Jan 2025

8/10 Good

Allie

Liked: Staff & service, amenities, property conditions & facilities
The staff is always very nice here , the beds are extremely comfortable. I always have a nice , safe stay. Perfect walking distance when it’s baseball season and free parking.
Stayed 1 night in Jan 2025

8/10 Good

april

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 2 nights in Jan 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Berry

Stayed 6 nights in Dec 2024