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Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Free daily buffet breakfast
Outdoor pool
1 bedroom, pillowtop beds, desk, blackout drapes
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
$138
includes taxes & fees
Aug 20 - Aug 21

Explore the area

View in a map
2855 Spring Hill Pkwy SE, Atlanta, GA, 30080
  • The Battery Atlanta
    ‪6 min walk‬
  • Cumberland Mall
    ‪6 min walk‬
  • Truist Park
    ‪11 min walk‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room

1 bedroom, pillowtop beds, desk, blackout drapes

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(14 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(66 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

1 bedroom, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Comm)

8.0 out of 10
Very good
(11 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(85 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

1 bedroom, pillowtop beds, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm)

1 bedroom, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Comm)

9.2 out of 10
Wonderful
(16 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

1 bedroom, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

1 bedroom, pillowtop beds, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

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  • Parking included
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About this property

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Hotel in Cumberland
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Change of towels is available on request.
Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG offers 139 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2025 square feet (188 square meters) include conference space. An area shuttle within 3 miles and a shopping center shuttle are complimentary for guests. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Onsite uncovered self parking is complimentary.

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,025 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 01 to October 01
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Atlanta NW Galleria Area Hotel
Holiday Inn Express Atlanta NW Hotel
Holiday Inn Express Atlanta NW
Smyrna Holiday Inn
Holiday Inn Smyrna
Holiday Inn Express Atlanta Galleria Ballpark Area
Holiday Inn Express Atlanta Galleria Ballpark Area by IHG
Holiday Inn Express Atlanta Galleria Ballpark Area an IHG Hotel

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 579 out of 1007 reviews
Rating 8 - Good. 204 out of 1007 reviews
Rating 6 - Okay. 113 out of 1007 reviews
Rating 4 - Poor. 57 out of 1007 reviews
Rating 2 - Terrible. 54 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything Good

Good hotel, most staff is great ( most ) there is always a few no matter where in the world you are. So It still gets high stars. Goes like this : Hotel Good, Staff Good, Housekeeping excellent, Morning breakfast prep girl excellent, Front desk Good, Parking Good, Location Good, Accommodations Good. Price Good
Stayed 8 nights in May 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, nice area!!
Stayed 4 nights in May 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Shahil

Stayed 2 nights in May 2025

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean w/friendly staff

The hotel was clean and the staff was very friendly. My only complaint was the pool wasn’t open even after staff saying it was. I specifically chose this hotel because of the pool and we were unable to use it.
Stayed 2 nights in May 2025

10/10 Excellent

Tracy

Liked: Amenities
Everything was wonderful
Stayed 3 nights in May 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tierra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Due to a basketball tournament we had to get 3 rooms. All 3 rooms were clean and comfortable! There was plenty of channels on the tv to choose from and the beds were so comfortable. The breakfast was good and there was even a high chair for my 11 month old. 10/10 highly recommended
Stayed 2 nights in May 2025

8/10 Good

Monika

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Tevin

Disliked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean on the inside and outside. It was very clean and quiet
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Clean. Bed was comfortable. Shower water pressure was amazing. Staff was very friendly and helpful. Breakfast bar was great. Very convenient shuttle service. Can't think of a single complaint with our stay. Looking forward to coming back!
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2025

10/10 Excellent

isabelle

Liked: Staff & service, property conditions & facilities
Excellent customer service !!!!
Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Everyone was nice and made you feel welcome. Great breakfast. Convenient location!
Stayed 2 nights in May 2025

10/10 Excellent

Rona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Danny

Stayed 3 nights in May 2025

10/10 Excellent

Mandie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jarvis was amazing ! Our rooms water was way too hot and wouldn’t change temperature and we had my handicap mother in law and it wouldve been way too much for her and she needed to bath and he got us to a nicer and working move super fast and always had a smile and was in a great move everytime we saw him! Only thing was the toilets are so low it was hard for both my MIL and mother to get up easily. Other than that we had a fantastic time.
Stayed 3 nights in May 2025

10/10 Excellent

Jeffrey dean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a nice area close to the battery and Truist park. Many restaurants and shopping locations within walking distance
Stayed 4 nights in May 2025

10/10 Excellent

Stephanie, Meridian

Traveled with family
.
Stayed 2 nights in May 2025

8/10 Good

Ayumu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a welcoming mode when l arrived and the staff was nice. I liked the breakfast staff always keeping an eye on food availability and refilling when not enough. Just to note, be careful walking to stadium or walking around to go to McDonald's across the street. There are not many people walking and i encountered some of a bit questionable sketchy people.
Stayed 2 nights in May 2025

10/10 Excellent

Joy, Dallas

Stayed 1 night in May 2025