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Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Free daily buffet breakfast
Outdoor pool
Lobby
Reception
Pillowtop beds, desk, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
$114
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
2855 Spring Hill Pkwy SE, Atlanta, GA, 30080
  • Place, Cumberland Mall
    ‪6 min walk‬
  • Place, The Battery Atlanta
    ‪6 min walk‬
  • Place, Truist Park
    ‪11 min walk‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(77 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(15 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm)

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Comm)

9.2 out of 10
Wonderful
(19 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(89 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible (Comm)

8.0 out of 10
Very good
(11 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Hotel in Cumberland
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Change of towels is available on request.
Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG offers 139 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2025 square feet (188 square meters) include conference space. An area shuttle within 3 miles and a shopping center shuttle are complimentary for guests. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Onsite uncovered self parking is complimentary.

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,025 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 01 to October 01
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Atlanta NW Galleria Area Hotel
Holiday Inn Express Atlanta NW Hotel
Holiday Inn Express Atlanta NW
Smyrna Holiday Inn
Holiday Inn Smyrna
Holiday Inn Express Atlanta Galleria Ballpark Area
Holiday Inn Express Atlanta Galleria Ballpark Area by IHG
Holiday Inn Express Atlanta Galleria Ballpark Area an IHG Hotel

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1004 reviews
Rating 8 - Good. 196 out of 1004 reviews
Rating 6 - Okay. 90 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

talisha

Stayed 2 nights in Aug 2025

10/10 Excellent

Brittney, brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and well maintained. The area shuttle was perfect & the staff was also very nice. The room was really spacious compared to other Hotels and the free parking and free breakfast was a great amenity. Would happily return.
Stayed 3 nights in Aug 2025

8/10 Good

Kirkland

Stayed 1 night in Aug 2025

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality price for The location
Stayed 1 night in Sep 2025

6/10 Okay

Macy

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
I did like how close everything was to the property. We came to see a concert and this was the closest property to that venue. We got in early to the room, but proceeded to do other things around which there are a lot of things to do around. However, once we had arrived back to the hotel at approximately 3 AM I did notice that the room was dirty and not properly cleaned. I wasn’t going to ask for a new room because we were only going to be in there for a few hours to sleep, but I was unhappy with how the room looked cleanliness wise. I also went to go turn on the TV and the TV was not properly hooked up and I had to fix it myself which was a bit of an inconvenience. Overall, I would recommend this hotel, but I would appreciate better cleanliness with the rooms.
Stayed 1 night in Sep 2025

8/10 Good

Justin

Stayed 2 nights in Aug 2025

10/10 Excellent

Christa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and I had no issues during my stay. The area was also convenient and near a lot of things.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer, Buford

Stayed 1 night in Aug 2025

10/10 Excellent

Janeisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This stay was perfect easy check in. The hotel was nice and clean the parking was free. The area was very safe & plenty of food places around thats walking distance. The staff was very friendly and helpful.
Stayed 2 nights in Aug 2025

2/10 Terrible

Audrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty Front desk staff was nonexistent
Stayed 3 nights in May 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Truist park with a free shuttle to the park for events. Also the staff was super friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Janel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Kelisa

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good overall just some communication disconnects with some staff with replacing my iron when initially asked and through their text messaging services didn't get responses
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Stayed 1 night in Aug 2025

8/10 Good

Claudia

Stayed 4 nights in May 2025

10/10 Excellent

Joseph

Stayed 2 nights in Aug 2025

2/10 Terrible

Francine

Stayed 1 night in Aug 2025

10/10 Excellent

Alexus

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was nice & the rooms were clean!
Stayed 3 nights in Aug 2025

10/10 Excellent

Dasjah

Stayed 1 night in Aug 2025

10/10 Excellent

Raychel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good walking distance to Truist Park
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

LaGracsha

Stayed 2 nights in Aug 2025

8/10 Good

Shakoiya Rene'

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay! Will be back for any quick trips
Stayed 1 night in Aug 2025

4/10 Poor

rahsaan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Won’t stay again

People were very trendy and helpful. My room and bathroom were dirty. Didn’t change my sheets. Ceiling was cracking and peeling badly. Hair all over the shower Mini fridge was dirty Stains on the walls and room had a mildew smell. They have one microwave in the common area for EVERYONE to share. You’ll be waiting a while to warm food up.
Stayed 3 nights in Aug 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The biscuits and gravy were best I've had in awhile.
Stayed 2 nights in Aug 2025