Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Free daily buffet breakfast
Lobby
Reception
Pillowtop beds, desk, blackout drapes, soundproofing
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
$135
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
2855 Spring Hill Pkwy SE, Atlanta, GA, 30080
  • Place, The Battery Atlanta
    ‪6 min walk‬
  • Place, Cumberland Mall
    ‪6 min walk‬
  • Place, Truist Park
    ‪11 min walk‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪26 min drive‬

Room options

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(73 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(15 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Comm)

9.2 out of 10
Wonderful
(19 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(89 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Comm)

8.0 out of 10
Very good
(11 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG

Hotel in Cumberland
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Change of towels is available on request.
Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG offers 139 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2025 square feet (188 square meters) include conference space. An area shuttle within 3 miles and a shopping center shuttle are complimentary for guests. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Onsite uncovered self parking is complimentary.

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,025 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 01 to October 01
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Atlanta NW Galleria Area Hotel
Holiday Inn Express Atlanta NW Hotel
Holiday Inn Express Atlanta NW
Smyrna Holiday Inn
Holiday Inn Smyrna
Holiday Inn Express Atlanta Galleria Ballpark Area
Holiday Inn Express Atlanta Galleria Ballpark Area by IHG
Holiday Inn Express Atlanta Galleria Ballpark Area an IHG Hotel

Reviews

Holiday Inn Express Atlanta Galleria - Ballpark Area by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 616 out of 1026 reviews
Rating 8 - Good. 210 out of 1026 reviews
Rating 6 - Okay. 102 out of 1026 reviews
Rating 4 - Poor. 45 out of 1026 reviews
Rating 2 - Terrible. 53 out of 1026 reviews

Reviews

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bed was comfortable, coffee was good, shuttle made things easy, breakfast was not great. Would stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Gail

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close distance to mall and ballpark.
Stayed 3 nights in Jun 2025

10/10 Excellent

TAGG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jarrod

Traveled with family
Liked: Amenities
Disliked: Cleanliness
It was not amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly & super convenient
Stayed 6 nights in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved its location the Truist
Stayed 3 nights in Jul 2025

10/10 Excellent

Darrell

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Melissa, savannah

Stayed 2 nights in Jul 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family hotel. Really good breakfast and large pool.
Stayed 2 nights in Jul 2025

6/10 Okay

Kari

Traveled with family
Disliked: Staff & service
I thought the staff at the hotel left much to be desired. We did not have enough towels in our room... I waited along side 2 other families while the front desk lady went downstairs to get towels. She was gone 25 minutes and came back up on a personal call. Then the breakfast each morning was a mess. Never enough food and the worker was biting everyone's head off if they asked her for more food. It could have definitely been better prepared.
Stayed 3 nights in Jul 2025

4/10 Poor

Kasey

Traveled with family
Liked: Cleanliness, staff & service

Don’t stay here if you like hot showers

We went for the weekend. It was pretty good except for the fact the hot water don’t work. It was a little warm but still uncomfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gustav

Traveled with partner
Liked: Staff & service
Great location for Braves games. We planned to walk, which is doable. Instead, HIE offered a shuttle to and from the game, and it worked very smoothly for us. Front desk staff was extremely friendly and helpful.
Stayed 1 night in Jul 2025

4/10 Poor

Jason Michael

Traveled with family and small children, Traveled with group
Disliked: Staff & service, property conditions & facilities
Front desk staff need an upgrade. Not pleasant or welcoming when we checked in, but thought maybe just having a long day. Called for shuttle after baseball game and was told she would tell the driver. After 20 minutes, my husband walked back and the shuttle was still parked (this is now 30 minutes after we called). Asked the driver to go get us (we had a pregnant woman in our group) and driver acted like no one ever told him. Another time, shuttle arrived with 10 people already in it (I guess from another hotel). Could only fit 2 more so we all had to wait. Finally just caught an Uber after the long wait. Breakfast area is claustrophobically small. Woman serving breakfast said “pardon me” so many times to all of us, I felt bad for her. Water pressure is wonderful but only half of us had hot showers. Pool was excellent. By far, the best part of the hotel. Room was average-clean but nothing extra. Overall, a one night stay kinda hotel. Definitely won’t be back for an extended weekend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lena

Stayed 2 nights in Jul 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay! Loved how close it was to the Battery. They could use a few more chairs at the pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all around
Stayed 6 nights in May 2025

6/10 Okay

ANDREW

Stayed 1 night in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were able to use the shuttle to the Braves game. But it was close enough to walk back from the game.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Braves games!

Stayed for 2 nights to watch some baseball. The hotel is in fantastic shape and has comfortable rooms. Breakfast was good and had a variety of offerings. The hotel has a complimentary shuttle that will take you to/from Truist Park for Braves games which helps save on parking so make sure to speak with the front desk about scheduling a trip to the ballpark. Would highly recommend this hotel and look forward to staying there again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Branson

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities
Enjoyed my vacation Breakfast and room was to my liking.
Stayed 8 nights in Jun 2025

8/10 Good

Noah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Truist Braves Stadium and walking distance to the stadium. Cumberland mall about two miles away. A QT gas across the street.
Stayed 2 nights in Jun 2025

8/10 Good

Gordon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025