Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds
Room amenity
Free buffet breakfast
Outdoor pool
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Parking included
$98
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
7101 Concourse Parkway, Douglasville, GA, 30134
  • Place, Arbor Place Mall
    ‪2 min drive‬
  • Place, Hunter Memorial Park
    ‪2 min drive‬
  • Place, Six Flags Over Georgia
    ‪13 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪31 min drive‬

Room options

Standard Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

Douglasville hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG offers 102 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Douglasville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 625 square feet (58 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 625 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.7 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 31 to September 16
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Hotel
Hotel Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Douglasville
Holiday Inn Express Atlanta W/ I 20/ Douglasville
Holiday Inn Express Hotel
Holiday Inn Express

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 992 reviews
Rating 8 - Good. 281 out of 992 reviews
Rating 6 - Okay. 43 out of 992 reviews
Rating 4 - Poor. 16 out of 992 reviews
Rating 2 - Terrible. 17 out of 992 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Carl

Liked: Cleanliness, staff & service
I had roaches and spiders in my room. And another bug that I couldn’t identify.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shabria

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the workers was very nice
Stayed 2 nights in Jul 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

GREAT bed! Cool and quiet. Only issue was my Keureg machine was broken.
Stayed 1 night in Jul 2025

10/10 Excellent

J Lawrence

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Maurice, Spring Lake

Liked: Cleanliness, staff & service, property conditions & facilities
This property is conveniently located to Atlanta but without the dreaded "hustle and bustle" traffic. A lot of shopping and restaurants nearby.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Terrell

Stayed 2 nights in Jul 2025

10/10 Excellent

Karlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very safe and well lit
Stayed 1 night in Jul 2025

10/10 Excellent

Angeline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was well maintained. Front desk associate provided excellent customer services. I forgot his name but not the service. He worked the morning shift.
Stayed 1 night in Jul 2025

10/10 Excellent

Avery

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

It was convenient, my son loved the pool, i just wish the price was cheaper
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Stayed 2 nights in Jun 2025

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was excellent and the property was good
Stayed 3 nights in Jun 2025

4/10 Poor

Roy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Melva

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good experience good place to stay

Location good close to needed stores Walmart, Sams,Dollar tree,, and fiod, etc Check in easy quick, room nice clean, air was cold. Breakfast good sa7sage gravy& biscuits really good thick, just offered daily. Parking good. Good job all around.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mia, oakland park

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a family friendly hotel? Clean and location is very convenient.
Stayed 1 night in May 2025

8/10 Good

Ayesha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family

Spacious and comfortable

Spacious room and very clean. Friendly staff. The only negative was the slippery bathtub. Needs anti skid or handrail in tub . There was a problem with the toilet not flushing and maintenance came within minutes, Great location. Will return.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sonya

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with great service.
Stayed 1 night in Jun 2025

8/10 Good

Carolyn

Very comfortable bed and pillows.
Stayed 1 night in Jun 2025

6/10 Okay

Misfits Radio

Traveled with partner
Disliked: Amenities
The problems we encountered were, the rest room toilet in the room was clogged when we finally got to the room after going to get a meal, and the front desk gave us a plunger to fix the clog!!! We had not used the rest room yet! The was a man in one of the rooms that just kept coughing and throwing up all night! It really felt like he had Covid or something! Anyway, the cleaning staff the next morning just kept slamming rooms doors starting around 7 or 8 on the morning, no taking into consideration, that there still may be guests sleeping! Terrible experience, and I stay at Holiday inn express always when I go out of town!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Clean, friendly stay
Stayed 1 night in Jun 2025