Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds
Concierge desk
Room amenity
Outdoor pool
Outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
7101 Concourse Parkway, Douglasville, GA, 30134
  • Arbor Place Mall
    4 min drive
  • Williamson Bros. Bar-B-Q
    2 min walk
  • Hamilton E Holmes Station
    20 min drive
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    40 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite

  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel

Douglasville hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel offers 102 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Douglasville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 625 square feet (58 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 625 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.7 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 31 to September 16
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Hotel
Hotel Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Douglasville
Holiday Inn Express Atlanta W/ I 20/ Douglasville
Holiday Inn Express Hotel
Holiday Inn Express

Holiday Inn Express Atlanta W/ I-20/ Douglasville, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 525 out of 830 reviews" "
Rating 8 - Good. 247 out of 830 reviews" "
Rating 6 - Okay. 30 out of 830 reviews" "
Rating 4 - Poor. 14 out of 830 reviews" "
Rating 2 - Terrible. 14 out of 830 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elias Eduardo Martinez

Traveled with group, Business traveler
Liked: Cleanliness, amenities
Excellent
Stayed 4 nights in Sep 2024

10/10 Excellent

Nia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Antavio

Stayed 1 night in May 2024

10/10 Excellent

Tyler

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Raghavendra

Stayed 1 night in Sep 2024

10/10 Excellent

Marrisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the staff very friendly n respectful
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Patsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Front desk lady was very helpful and knew her job…. Took great care of us!
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outdoor pool area
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

DeWayne

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great and staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Lakesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Seth

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plumbing issues and sleep disturbances
Check in process was very good, staff were all friendly and professional. The lobby and room were clean and comfortable. The room was a little warm but adjusted AC and it cooled down pretty fast. However, we quickly determined the toilet was not flushing properly and had to request repairs. They sent someone to our room promptly and it was resolved until the next morning when it again wouldn't flush. We requested and were given another room. This new room waspretty much just like the other, except the toilet worked correctly. We went out for the day and put the do not disturb sign on the door because we did not want or need anything. Came back 5 hours later to find our room had been serviced and the toilet would not stop running. We checked to see if it could be jiggled or adjusted and couldn't fix it, so as we left for dinner we requested repair and reported the room was serviced unexpectedly. When we returned the toilet was repaired. Around 8 pm we heard a crying infant arrive next door and could hear this over the volume of our tv. The baby finally went quiet just before 10 p.m. and then we were awakened with crying at 2:30 and 5:40 a.m. the walls between our room and the next were either paper thin or that little fellow has a megaphone... Overall a nice place but there is room for improvements and I don't expect to deal with these issues when I am paying almost $200 per night to stay somewhere.
Stayed 2 nights in Jul 2024

8/10 Good

Edwin S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Jana

Traveled with family
Liked: Staff & service
The staff was amazing and breakfast too. The room however was not good at all. AC was not functioning properly and room was filled with mold and mildew. Also, because of the not properly functioning AC, the rug was moist and so were the bed sheets. The mold in the room cause sever inflammation in my lungs where I needed to seek the medical attention for.
Stayed 3 nights in Jul 2024

8/10 Good

Wenona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Deona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Room and stay was great! Close to shopping and food. Checked out and my mom realized she left her wallet in the room. We returned and it was there with all of its contents. We were so lucky ti have found a place with such an honest, kind, and compassionate staff. We will stay again!
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Destiny

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean with kind staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Natalyah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024