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Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

Restaurant
Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillowtop beds, desk
Exterior
Seasonal outdoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk
$98
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
12505 Innovation Way, Alpharetta, GA, 30004
  • Place, Avalon
    ‪3 min drive‬
  • Place, Regal Avalon
    ‪3 min drive‬
  • Place, Northside/Alpharetta Medical Campus
    ‪4 min drive‬
  • Airport, Atlanta, GA (FTY-Fulton County)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, desk

Room, 2 Double Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Double Beds, Accessible (Communications)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

Alpharetta hotel close to Avalon
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG offers 124 accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 900 square feet (84 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 28 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Alpharetta Windward Parkway
Holiday Inn Express Windward Parkway
Holiday Inn Express Windward Parkway Hotel
Holiday Inn Express Windward Parkway Hotel Alpharetta
Holiday Inn Express Alpharetta Windward Parkway Hotel
Holiday Inn Express Windward Parkway Hotel
Holiday Inn Express Alpharetta Windward Parkway
Holiday Inn Express Windward Parkway
Hotel Holiday Inn Express & Suites Alpharetta - Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway
Express Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway
Holiday Inn Express Suites Alpharetta Windward Parkway by IHG

Reviews

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 580 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

Reviews

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Heather

Disliked: Cleanliness, staff & service
Room was dirty, had trash in it. Horrible sewage smell.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Good but not great. Could've been better.

This is my first time travelling by myself, so initially I was amazed of how well the room appeared to be clean. That is, until I noticed some beer cans underneath the cabinet area where the microwave was. I simply just assumed that it could've been a simple mistake by the housekeeping staff, so I just let it slide. However, as I settled in, I gradually started noticing some issues during my stay. On my first night, I requested some hand soap for the bathroom since there was none. Well, I tried requesting for hand soap through the in-room telephone, but there were connection issues. I ended up getting a call from the front staff on my cell phone to request hand soap. A few minutes later, a nice housekeeping lady came in to hand me the soap, and she noticed that my sofa was incorrectly placed. I did not realize it until she pointed that out and stated that whoever cleaned my room before must've forgotten to move the sofa back. She kindly adjusted it for me! But these issues signaled to be that the hotel is missing some marks in key areas. On the second day, however, I noticed something concerning in the elevator. The elevator license was expired. The license stated that it was expired on July 2025. Since I figured that a lot of people have used the elevator, maybe the issue was mentioned to upper management? But it certainly isn't a good look to have an expired elevator license visible to the guests. The staff was amazing however!
Stayed 2 nights in Aug 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a terrible time tryi g to check in. I booked my reservation a month ago. Very sweet, but new employee I dont think realized that. Said i had to pay $50 deposit but they would not accept cash. Then system bumped me out or something, and i had to pay up front entire 2 night stay in advance, but again, they would not accept cash. It was so difficult. Then another manager figured it out. I didnt owe deposit, i was an Expedia reservation. Finally got checked in. The rest of the stay was excellent.
Stayed 2 nights in Aug 2025

8/10 Good

Meagon

Stayed 1 night in Aug 2025

8/10 Good

Margaret

Liked: Staff & service
It was fine for our needs
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Room was clean. Nice staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Dalton

Stayed 1 night in Jun 2025

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Trippman

Traveled with family
Disliked: Cleanliness, staff & service

Review said 8.8. Not near an 8.8 for us.

We arrived and got our room pretty quickly. An additional $50 deposit for damages was added but I was told would be refunded if all good which was fine. Once we entered the room, we were expecting a king bed(for my wife and I) then a pull out couch(for my 7 and 2 year old). The couch there was barely a love seat and didn’t open. I went to the front desk to address and she told me they didn’t have any more rooms with pull out couches and didn’t ask me if she could help any further(hotel wasn’t close to full). My 7 year old slept on there and we made a pallet on the floor for my 2 year old. The lady at the desk the next day asked me about the stay and I mentioned this and she said with a confused look “but we weren’t even fully booked”. I agreed with her. In our bathroom, there was a dirty wash rag left. Supposedly our room was one of the renovated rooms but when you use the sink, water would leak out of the top. The big reason we picked this hotel was for my seven-year-old to get to swim. So I took him in my two-year-old to the pool and it was not well taken care of. The water had a white flaky substance throughout the entire thing. Pretty gross overall. I DoorDashed some food to my family. I went downstairs to the convenience area to buy my wife and I a Diet Coke. We took them upstairs and opened them and they tasted terrible with no fizz. The expiration date was August 14 of 2024. I was able to replace them but she acted as if I was trying to make it up.
Stayed 1 night in Jul 2025

10/10 Excellent

Ash

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Donna

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived on the 15th in the afternoon to a lobby without air. Due to a shortage of housekeeping employees we had to wait nearly 1.5 hours. When we got to our room it didn't have a handicap shower, any lightbulbs in the lamps, a television or working air conditioning. We had to walk to the lobby to talk to management as the phone didn't work. We had to go back to the lobby and wait another 45 minutes for a new room. We got our new room that still didn't have a handicap shower or seating. The toilet in this room wasn't flushing. The phone didn't work, the bathtoom wasn't clean, and the ceiling had what lloked like black mold. Another walk to the front desk to ask for maintenance. Housekeeping came and plunged it and said I dont know. After talking to management again she said she'd work on it. She came to the room to verify and told us to pack up and wait while she found a room. We eventually were moved to a room on the first floor with a handicap shower. Aside from a bathroom that we had to clean (base of toilet seat where it screws in and underside of seat had body fluids, and the shower had hair and black dirt) this room worked for the rest of our stay. Alpharetta had several events going on which made finding another hotel impossible.our trip to Alpharetta and our 2 night stay was for a medical procedure.
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property beautiful area close to shopping lots to do
Stayed 1 night in Jun 2025

10/10 Excellent

Donovan

Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Staff

When we arrived, our room was not ready. The staff was so apologetic and went above and beyond to make us comfortable while we waited. We got an upgrade to a suite at no charge. The staff was just fantastic. Javier in particular was amazing!
Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Traveled with family
Disliked: Room comfort
The hotel and staff were nice and helpful. However the room I paid for and reserved online wasn’t what I received when I arrived and it’s been a headache.
Stayed 1 night in Jun 2025

10/10 Excellent

Shayna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place and location

Check in was quick and easy. Located by a lot of different places. Beds were soft but let out sleeper couch mattress was terrible. You could feel the springs in the mattress. Housekeeping checked everyday if you needed anything. I’d stay here again.
Stayed 3 nights in Jun 2025

6/10 Okay

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was marginal most mornings with no cinnamon rolls and only eggs after 9. My main issue was getting a refund for unused days. I had a medical emergency and had to leave early. When making the reservation, I had to prepay for my entire stay. The hotel only refunded one day after repeated requests.
Stayed 18 nights in Jun 2025

6/10 Okay

Gabrial

Liked: Amenities
The staff in the kitchen was remarkable? The last thst was preparing the food was so friendly and nice, always had a huge smile on her face and she made sure to tell me good morning. I appreciated thst, however, the front desk rep didn’t say a word to me she worked at night and when I would pass by no eye contact or no greeting. One thing that was inconvenient was only one of the the elevators were working..
Stayed 3 nights in Jun 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Leandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Everything was great. Full of restaurants all around. If staying here i really recommend going to avalon as well.
Stayed 2 nights in Jun 2025

8/10 Good

Amitabh

Stayed 1 night in Jun 2025

10/10 Excellent

Mustafa

Stayed 2 nights in May 2025

10/10 Excellent

Nola

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to amphitheater (concert). Staff was BEYOND friendly and kind. Great breakfast options.
Stayed 1 night in Jun 2025