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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Outdoor pool, pool umbrellas, sun loungers
Lobby
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Explore the area

Map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Cobb Galleria Centre
    ‪5 min drive‬
  • The Battery Atlanta
    ‪5 min drive‬
  • Cumberland Mall
    ‪6 min drive‬
  • Atlanta, GA (FTY-Fulton County)
    ‪15 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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The price is $71
per night
$89 total
includes taxes & fees
Feb 5 - Feb 6
Best Western Atlanta-Marietta Ballpark Hotel

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Smyrna hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a conference center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Atlanta Cumberland/Galleria Hotel features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1500 square feet (139 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Atlanta Cumberland/Galleria Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,500 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in hallways (38 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 241 out of 664 reviews" "
Rating 8 - Good. 172 out of 664 reviews" "
Rating 6 - Okay. 91 out of 664 reviews" "
Rating 4 - Poor. 64 out of 664 reviews" "
Rating 2 - Terrible. 96 out of 664 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Yeondercul experience. The front desk was more than willing to help.
Stayed 2 nights in Oct 2024

8/10 Good

Heather

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Elevator was small. Coffee machine was broken and breakfast was slim to none. But the room was clean. Everything worked. Was nice for a one night stay.
Stayed 1 night in Oct 2024

2/10 Terrible

Vera

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Larry

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They advertise breakfast and there was not even coffee. Dirty elevator, smelly hallways. Mattress was uncomfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lacarriezell

The young man was very helpful at the front desk.
Stayed 2 nights in Oct 2024

6/10 Okay

Vanessa

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I've had the pleasure of staying at this place a couple of times. To be honest, I liked the large flat-screen TVs in the rooms. But, the experience was a bit of a letdown when it came to using my mobile hotspot to stream content on the TV. Even though I have plenty of data, not everyone does. It's common for hotels to offer complimentary Wi-Fi, but this one didn't. Additionally, the absence of a microwave in the room was a bit of a hassle. Imagine staying in a hotel, ordering food, having some leftovers, and then needing a quick way to heat them. A microwave in every room would have been a nice touch. The cleaning service wasn't as frequent as they claimed. I had to keep getting in touch with the front desk to request services. And, the noise level was off the charts. It was impossible to not hear what was going on inside the neighboring rooms. Adding some kind of noise-canceling feature to each room would have been a great improvement. Overall, I'd rate this place a 5 out of 10.
Stayed 2 nights in Oct 2024

6/10 Okay

Megan

Traveled with family
Disliked: Property conditions & facilities
The rooms needed a lot of work. The hinges on the doors where iffy, making the doors hard to open and close. The bathroom door in our first room locked and we couldn't get into the bathroom. The toilet in our second room rocked and the shower leaked horribly. The hallways where dirty, the same trash along the wall the entire time we where there. The end of the hallway by the elevator smelled of bad marijuana.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The television was difficult
Stayed 2 nights in Oct 2024

8/10 Good

Katrina

Stayed 1 night in Oct 2024

8/10 Good

Kareem

Stayed 2 nights in Oct 2024

2/10 Terrible

Destiny

Stayed 1 night in Sep 2024

4/10 Poor

Hilda

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Smoky joint
Being a non smoking facility our room and even the hallway smell just like it. So, we were moved to a different room. In the morning, at breakfast at a 42 degrees temperature outside, they did not have coffee. We were freezing and needed our morning drink.
Stayed 1 night in Oct 2024

8/10 Good

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just read it…
It was nice. The main issue I had was with the mold not being properly cleaned. The rooms are mostly enclosed so easy for condensation from showering & the A/C unit to create mold. I had to clean the mold that was on the ridges of my A/C unit & off the roof in the bathroom. Once I did that & sanitized everything else, it was all good. I enjoyed my stay & the renovations are VERY nice. Makes the hotel look very new & fancy. Breakfast is okay. They use egg whites & no cheese. Would be nice to have the option of bacon as well as sausage. The staff were pretty cool. Not super good but not bad at all, just normal interactions that I actually prefer over going above & beyond. I enjoyed my stay all in all. Will be returning again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Stayed 1 night in Oct 2024

8/10 Good

Raquel

Stayed 1 night in Sep 2024

6/10 Okay

Fernanda

Disliked: Cleanliness, property conditions & facilities, room comfort
2 cockroachs in the room during my 5 day stay. Mold on the bed sheets. Very poor cleaning!!!
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Cruz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to travel from out of Florida due to hurricane Milton. We found this hotel and had a good experience. We especially LOVED breakfast and want to give a huge shout out to Raquel she was very sweet and caring and attended to our breakfast needs and more.
Stayed 2 nights in Oct 2024

4/10 Poor

Kelsey

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Grant

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Shekita, Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 2 nights in Sep 2024

6/10 Okay

James

Business traveler
Disliked: Cleanliness, amenities
You can tell the property is old. There needs to be many upgrades and all new paint job. There are abandoned buildings around the hotel that gives it a feel of not being safe. However, it is in a convenient location for food, gas, groceries and highway access. Road access is annoying to get to the property fe the opposite side of the road. You have to pass the hotwl for a block or so to do a u-turn.
Stayed 10 nights in Jun 2024

2/10 Terrible

Craig

Stayed 3 nights in Sep 2024