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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, desk, laptop workspace, blackout drapes
Outdoor pool, pool umbrellas, sun loungers
Front of property
Lobby
Executive Room, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Cobb Galleria Centre
    5 min drive
  • The Battery Atlanta
    5 min drive
  • Cumberland Mall
    6 min drive
  • Atlanta, GA (FTY-Fulton County)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Premium bedding, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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Lobby

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4.4 out of 5, Excellent, (2085)
The price is $88
per night
$109 total
includes taxes & fees
Dec 7 - Dec 8
Best Western Atlanta-Marietta Ballpark Hotel

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Smyrna hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a conference center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Atlanta Cumberland/Galleria Hotel features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1500 square feet (139 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Atlanta Cumberland/Galleria Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,500 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in hallways (38 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 187 out of 539 reviews" "
Rating 8 - Good. 143 out of 539 reviews" "
Rating 6 - Okay. 75 out of 539 reviews" "
Rating 4 - Poor. 58 out of 539 reviews" "
Rating 2 - Terrible. 76 out of 539 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victor, Miami

Liked: Amenities
Ol
Stayed 2 nights in Aug 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Fernando

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a good connection with near by highway to take you whatever you want to go. The staff is professional
Stayed 3 nights in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Antwain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Staff & Friendly Ppls
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Dana

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Best deal
Stayed 3 nights in Aug 2024

4/10 Poor

J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ownership can do better
Stayed 4 nights in Aug 2024

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Damian

Business traveler
Liked: Amenities, property conditions & facilities
Was a cool hotel bed was just ok but good hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Robbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2024

4/10 Poor

Emily

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service.
My baby had an accident on the bed blankets and sheets, we tried to call down to room service to ask for another blanket. They said we couldn’t get another blanket until the morning- we were leaving in the morning. We had to sleep with no comforter. The pillows were very uncomfortable and so was the bed. Also the hotel states NO SMOKING- however our hallway smelled like straight smoke and weed.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was nice.
Stayed 1 night in Aug 2024

8/10 Good

Makijah

Liked: Staff & service
Thanks for everything
Stayed 3 nights in Aug 2024

6/10 Okay

Tia

Traveled with family
Liked: Staff & service
A microwave in the room would have been nice. Some of the knobs in the shower were dangling. There was a straw in bathroom on floor. Staff was so friendly I overlooked it. The back door That was supposed to be locked after hours ; wasn’t. I didn’t like that at all !
Stayed 1 night in Aug 2024

4/10 Poor

Henry

Traveled with family
Disliked: Amenities
Checking in was good. Lobby looked nice. Elevator looked absolutely gross, needs to be swept and mopped. Ice machine on 4th floor did not work. Toilet in room did not flush well, spoke to management in morning prior to us leaving for the day. (About 730am) we returned later that afternoon we all fell asleep, and woke up to maintenance man trying to come in room without knocking. When he did enter the room all he can say was “sorry” and pointed at bathroom. He spoke ZERO English!! He poured draino in toilet and it DID not fix the issue. So if we had to use the restroom we had to go to main floor to use the rest room. I would not recommend this hotel to anyone!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Kathrine

Traveled with family and small children
We enjoy the stay housekeeping clean the room better
Stayed 1 night in May 2024

2/10 Terrible

Otha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff
The front desk staff and manager were very rude and racist toward Blacks. Which I find very odd and a bit unsettling considered that they are minorities as well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I have enjoyed the service and the room. It's so clean.
Stayed 2 nights in Aug 2024

8/10 Good

Lolo'Ant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were decent for the stay. It’s near almost everything, mall, grocery store etc. the staff is nice and the breakfast was great
Stayed 4 nights in Aug 2024