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Best Western Atlanta Cumberland/Galleria Hotel

Property class: 2.5

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Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Lobby
Free daily buffet breakfast
Lobby
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $80
includes taxes & fees
May 3 - May 4

Explore the area

View in a map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Place, Cumberland Mall
    ‪4 min drive‬
  • Place, The Battery Atlanta
    ‪4 min drive‬
  • Place, Cobb Galleria Centre
    ‪4 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a cityscape painting on the wall, a window with a view, and a clock on the nightstand.

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

A hotel room with two beds, a cityscape painting on the wall, a window with a view, and a clock on the nightstand.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a cityscape painting on the wall, a window with a view, and a clock on the nightstand.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Atlanta Cumberland/Galleria Hotel

Smyrna hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a conference center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Atlanta Cumberland/Galleria Hotel features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1500 square feet (139 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Atlanta Cumberland/Galleria Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,500 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in hallways (38 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 516 out of 1343 reviews
Rating 8 - Good. 289 out of 1343 reviews
Rating 6 - Okay. 176 out of 1343 reviews
Rating 4 - Poor. 141 out of 1343 reviews
Rating 2 - Terrible. 221 out of 1343 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Maurice

Stayed 1 night in Jan 2026

10/10 Excellent

Kasiya

Stayed 1 night in Jan 2026

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, amenities
for the price and how the hotal was.. it's a win.. clean and quiet
Stayed 1 night in Jan 2026

10/10 Excellent

Eunice

Stayed 2 nights in Jan 2026

10/10 Excellent

Eunice

Liked: Cleanliness, property conditions & facilities
My go-to property when I stay in Atlanta. It’s reasonably priced, clean, quiet and the staff is friendly. They have a solid selection of breakfast including non-port meat and waffles. The gym is clean and the treadmill helps you get your blood circulating to start the day.
Stayed 1 night in Jan 2026

6/10 Okay

Emanuel

Disliked: Property conditions & facilities
Breakfast time needs to be clarified and the rooms should look like the brochure but it was clean.
Stayed 1 night in Jan 2026

6/10 Okay

Angel

Stayed 1 night in Jan 2026

8/10 Good

Calbert

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice environment, helpful,accommodating staff, and everyday breakfast was nice
Stayed 4 nights in Jan 2026

10/10 Excellent

Kuantayria

Stayed 1 night in Jan 2026

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful. They were having some issues with room keys not working in quite a few rooms and they had multiple staff members walking with other customers to their rooms to make sure everything was fine. When I looked up the Google reviews for this hotel, they weren't that great, but I saw all of the reviews on hotels.com were fairly nice so I was really confused. I stayed here for two nights and the area was pretty nice. It felt safe and the rooms and overall hotel clean and nice.
Stayed 2 nights in Jan 2026

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, no heat in our room, roaches in the hallways, cigarette burns all over the bedding, very loud, smelled of cigarette smoke, toilet didn’t work. Staff refused to help fix anything or change our room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Maurice

Stayed 1 night in Jan 2026

10/10 Excellent

Shamael

Stayed 1 night in Jan 2026

10/10 Excellent

Maurice

Stayed 1 night in Jan 2026

10/10 Excellent

Maurice

Stayed 1 night in Jan 2026

10/10 Excellent

Maurice

Stayed 1 night in Jan 2026

10/10 Excellent

jiahui

Stayed 1 night in Jan 2026

6/10 Okay

Dorothy

Traveled with family
Liked: Cleanliness
My first room on the 2nd (basement) floor was unsatisfactory all around. The only thing that works properly on the 2nd level are door lockes and the ice machine. I requested a room change and the next day, my room on the Lobby level floor was great.
Stayed 3 nights in Jan 2026

4/10 Poor

Tonya

Traveled with partner
Disliked: Amenities
I had an issue with my TV and the internet I called the front desk over 5 times with no answer. Finally had to use my own internet to connect to tv to have it work. No one was helpful at all. Elevator also was out of order. Wouldn’t be staying again or recommending to anyone else.
Stayed 1 night in Jan 2026

10/10 Excellent

jiahui

Stayed 1 night in Jan 2026

10/10 Excellent

Alexia

Stayed 1 night in Jan 2026

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quick stay
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Roydrekia

Stayed 1 night in Jan 2026

10/10 Excellent

Shamael

Stayed 1 night in Jan 2026