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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

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Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Lobby
Front of property
Outdoor pool, pool umbrellas, sun loungers
Executive Room, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Explore the area

Map
1200 Winchester Parkway, Smyrna, GA, 30080
  • The Battery Atlanta
    ‪5 min drive‬
  • Cumberland Mall
    ‪6 min drive‬
  • Truist Park
    ‪6 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Atlanta Cumberland/Galleria Hotel

Smyrna hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a conference center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Atlanta Cumberland/Galleria Hotel features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1500 square feet (139 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Atlanta Cumberland/Galleria Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,500 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in hallways (38 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 286 out of 761 reviews
Rating 8 - Good. 183 out of 761 reviews
Rating 6 - Okay. 108 out of 761 reviews
Rating 4 - Poor. 73 out of 761 reviews
Rating 2 - Terrible. 111 out of 761 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Eslam

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I think it is perfect stay compared to the cost I paid.
Stayed 2 nights in Dec 2024

8/10 Good

Xavier

My sink was clogged I called down maintenance came up said it was fixed but after he left I went to use it and found out it wasn't fixed. Overeall ok place just need to upgrade alittle bit like change the rugs close the gaps under the doors.
Stayed 3 nights in Dec 2024

2/10 Terrible

Debbie

Disliked: Cleanliness, staff & service, property conditions & facilities
Someone tried to enter my room when I had locked the door. The only reason they didn’t get inside is that I put the safety latch on. They stopped them. I reported it to the front desk and asked them to get me another room but not on that floor. They said they had no other rooms available but I refused to get back on that floor. So I asked then to allow me stay inside the lobby but they refused as well and kicked me out into the night! That was a horrible experience! This hotel is unsafe! Don’t go!!

10/10 Excellent

Lucy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Chasidy, Marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love clean comfy bed staff was amazing!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Charleyne

Liked: Cleanliness, staff & service, room comfort
Clean and large rooms. Overall I would stay here again and the price was reasonable.
Stayed 1 night in Dec 2024

2/10 Terrible

Han seok

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Many facilities are no good. Elivator looks like in construction site. Heater sounds very loud. I should change the room dirty bed sheet.
Stayed 4 nights in Dec 2024

2/10 Terrible

Fabian

Business traveler
Disliked: Staff & service
Had issues with the tv since day 2 of 5. Made staff aware several times and never had the issue resolved. I was told numerous time they would to check it out and never did. Was told on my last night if I would like to move rooms.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ariana

Stayed 2 nights in Dec 2024

10/10 Excellent

Phranklin

Stayed 4 nights in Dec 2024

8/10 Good

K

Stayed 1 night in Dec 2024

10/10 Excellent

Dyona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chip C.

Liked: Cleanliness, staff & service, property conditions & facilities
Ytt4
Stayed 1 night in Dec 2024

10/10 Excellent

India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the Atlanta area!!!
This hotel is amazing. For the price per stay or week, you would not expect 5 star quality or service. The hotel is quiet, the breakfast has amazing options every morning, the gym has everything you need, the rooms are very spacious (makes you feel like you are in a suite), it’s a very big parking lot so it’s always parking available, right off the highway so easy access to midtown but you don’t hear any cars or trucks EVER just amazing overall. The bathrooms and rooms are updated, the tvs are huge, the ac and heat work fast, there is a mini fridge and a huge dresser to store clothes with a laundry facility on the property. This is family owned and they even personally text you to make sure your stay is going well. This beats any hotel I have ever stayed in the Atlanta area. Keep up the great hospitality Bhagat hotels!!
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Dyona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I like always like best western, they treat you right, good prices, and my stay here was great, it’s a good location, just a little far from downtown. The only problems that I had with this stay was my bed was old and I could feel the springs. I didn’t care because I was tired but next time I will just change rooms. Also they have a charger for my vehicle but people that weren’t charging were always in the spot. They have to regulate that better. But very clean and nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here, only thing is the walk in showers leak bad onto the bathroom floor. Other than that very nice hotel!!!!
Stayed 1 night in Dec 2024

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lourdes

Liked: Staff & service, room comfort
Better than average 2 star hotel
Stayed 3 nights, better than the average 2 star hotels. The property is clean, the tub could use a good scrub, but not disgusting. Pretty quiet, my only concern was the back door does not lock. There are cameras everywhere even the police ones in lot. I didn’t make it to breakfast but it is offered 6-9AM. Overall, the stay was good and I would stay again for a quick getaway but definitely not if I’m on a family vacation, just my preference.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kourtney

Stayed 1 night in Dec 2024

6/10 Okay

Conitra

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for. The location is good, plenty of self parking and the common area was clean and my room was just ok …for the price. There were roaches in the bathroom and on dead ones on the window. The bathroom sink was also not clean. But for a cheap , short stay , I might return if need be.
Stayed 3 nights in Dec 2024

8/10 Good

Boikien

Business traveler
Liked: Cleanliness, room comfort
Great Hotel for $75 or Less.
Great Hotel for $75 or Less. Clean, Large but Older Rooms. Basic Hotel but Location is Great. Breakfast is Basic but again it's a Clean Hotel & the Price is Usually Good as long as the Braves aren't playing!!
Stayed 1 night in Dec 2024

6/10 Okay

Cynthia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
All interaction was done by kiosk. Did not like that!!!! Rather have someone in front of me to talk to.
Stayed 1 night in Dec 2024