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Tru By Hilton Atlanta Galleria Ballpark

2.5 star property

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Photo gallery for Tru By Hilton Atlanta Galleria Ballpark

Terrace/patio
Property preview
Exterior
Lobby
Coffee service

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
$99
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
4511 Circle 75 Parkway, Atlanta, GA, 30339
  • Place, Truist Park
    ‪17 min walk‬
  • Place, Coca-Cola Roxy Theater
    ‪19 min walk‬
  • Place, The Battery Atlanta
    ‪2 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

8.8 out of 10
Excellent
(71 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(13 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(9 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(50 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.8 out of 10
Exceptional
(12 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Atlanta Galleria Ballpark

Hotel in Cumberland
An indoor pool, a 24-hour fitness center, and self parking are available at this hotel. Self-serve breakfast is free. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Tru By Hilton Atlanta Galleria Ballpark offers 113 accommodations with coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with cable channels. This Atlanta hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Tru By Hilton Atlanta Galleria Ballpark features an indoor pool and a 24-hour fitness center. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Atlanta hotel also offers multilingual staff, coffee/tea in a common area, and a front-desk safe. Onsite parking is available (surcharge), along with a car charging station.

Tru By Hilton Atlanta Galleria Ballpark has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Games
  • Indoor pool

Family friendly

  • Children's games
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Atlanta Galleria Ballpark Hotel
Tru By Hilton Atlanta Galleria Ballpark Atlanta
Tru By Hilton Atlanta Galleria Ballpark Hotel Atlanta

Tru By Hilton Atlanta Galleria Ballpark Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 753 out of 1117 reviews
Rating 8 - Good. 193 out of 1117 reviews
Rating 6 - Okay. 75 out of 1117 reviews
Rating 4 - Poor. 38 out of 1117 reviews
Rating 2 - Terrible. 58 out of 1117 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jun 2025

4/10 Poor

Andrew

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room, door looks loke someone tryed to break in before
Stayed 2 nights in Jul 2025

10/10 Excellent

Arlisha

Stayed 1 night in Jul 2025

10/10 Excellent

Daysi Yanet

Stayed 1 night in Jul 2025

8/10 Good

Allison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jul 2025

6/10 Okay

Cliff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Zyasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , nice area
Stayed 1 night in Apr 2025

10/10 Excellent

Jarel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Tanya

Liked: Staff & service, property conditions & facilities
Bed and whole room smelled like a sweaty gym locker but was clean at least I think.
Stayed 1 night in Jul 2025

6/10 Okay

Courtney

Liked: Cleanliness, property conditions & facilities

No breakfast or extra blankets

We asked for a room as far from the elevator as possible when I booked, I understand it’s not always possible, but we were literally the closest room possible to the elevator (we didn’t check in late or anything - about 6pm). There was no breakfast - like no food out, all that was left was cereal and a couple bagels (45 minutes left of breakfast, too). There were probably 5 people at the time I was there who also came down for breakfast with no luck. I asked for an extra blanket and was told they didn’t have any… I’ve never not been able to get a blanket at a hotel before.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort

Good Luck

We come to Braves games once a month and usually stay at another property. Our first time at Tru was a bust. 1 towel in the room and no tv remote when we checked in. Went and asked for towels, told they would have some after the game. Realized there was no remote, family member went back down and asked for remote and towels. Given a towel and remote… A/C was broken. Never got below 78. Turned down to 65 before game, came back and thermostat was still at 78. Went to bed as it was late. Next morning around 8 am, asked for A/C repair or move to a new room. Didn’t get a new room until after 1 pm. When checking out I asked for the first night to be comped. Was told it would be figured out by the manager that afternoon. Have not been refunded to date. Other observations: hotel feels like a college dorm. Both rooms we had were marginally clean. Both rooms had a distinct musty smell. Floors were hardly clean and mold on ceilings in bathrooms.
Stayed 2 nights in Jul 2025

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Tyler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ol' bait and switch

We booked and paid for a room earlier in the day around 1:00 pm before we set out on our trip to Atlanta, called at around 6:00 pm to let them know we would be arriving around 10 pm. When we arrived, the room had already been given to an honors member and we were given a walk letter for a free stay at what appeared to be the motel across the street, the hilton spark. The "motel across the street" was in no way comparable to the room we booked and upon requesting a refund Carlos, as kind as he was,was not forthcoming about the "accommodation" we had been given. He then called the Hilton double tree down the street and asked if they had a room avaliable, allowing us to believe it would be covered by our prior purchase. All would have been well if we didnt have to pay 200% of the amount that the room we booked and paid for at the Hilton tru was. I understand sometimes things get over booked, mistakes happen and I am not unreasonable. I would hope that in the future if a guests room was given to someone else they would not send them to the spark and present it as a favor. I dont mean to talk down on the hilton spark, the staff was friendly but it was not at all what we were expecting. I would have appreciated a phone call or email to give us a heads up so we could have made other accommodations of our own accord. Carlos was kind, and helpful but he neglegently misrepresented the facts. The Hilton double tree is nice, but paying double for the room we needed was not in our budget.
Stayed 1 night in Jul 2025

8/10 Good

Latoya

Liked: Staff & service
Property was nice and surrounded by a lot of places to dine and shop.
Stayed 1 night in Jul 2025

10/10 Excellent

Barry

Stayed 2 nights in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for All-Star weekend
Stayed 2 nights in Jul 2025

8/10 Good

Brett

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathon, Carrollton

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Stayed 1 night in Jun 2025

8/10 Good

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

linda

Business traveler
I like that the property was close to places to secure foods such as Sprouts. I Did NOT like the fees added when I checked in: $50.00 for incidentals. Parking pass to self Park infront of the building on an asphalt lot. I was told by the registration attendant no further fees or parking pass was needed. When I checked out the attendant informed me I was charged $10.00 for parking. I paid per Expedia which included fees & taxes. If the hotel charges for extras that should have been communicated as I was making the reservation and at check in. There were children running and yelling in the hallways at 9 pm. The next morning the hotel was out of stock of many breakfast items at 7:00am such as milk and pancake mix. The limited Breakfast items which were available were not hot. I will not return to this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Brianne

Liked: Cleanliness
Stayed 1 night in May 2025