Tru by Hilton Atlanta Northlake Parkway, GA

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Atlanta Northlake Parkway, GA

Reception
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Terrace/patio
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3274 Northlake Pkwy, Atlanta, GA, 30345
  • Northlake Mall
    3 min walk
  • Embry Hills Shopping Center
    5 min drive
  • Emory University
    10 min drive
  • Atlanta, GA (PDK-DeKalb-Peachtree)
    14 min drive

Room options

Room, 2 Queen Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru by Hilton Atlanta Northlake Parkway, GA

Hotel in Northlake
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Tru by Hilton Atlanta Northlake Parkway, GA offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Atlanta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a convenience store, and express check-in. Complimentary self parking is available on site.

Tru by Hilton Atlanta Northlake Parkway, GA is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Atlanta Northlake Parkway, GA Hotel
Tru by Hilton Atlanta Northlake Parkway, GA Atlanta
Tru by Hilton Atlanta Northlake Parkway, GA Hotel Atlanta

Tru by Hilton Atlanta Northlake Parkway, GA Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 155 out of 261 reviews" "
Rating 8 - Good. 55 out of 261 reviews" "
Rating 6 - Okay. 16 out of 261 reviews" "
Rating 4 - Poor. 10 out of 261 reviews" "
Rating 2 - Terrible. 25 out of 261 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Penny

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was basic but nice and the price was reasonable. Breakfast was good
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Stacey, Cleveland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and the staff was friendly. There’s also a nice outdoor patio if you want to sit and relax.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If they were just as we expected, the clean room and good service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great clean nice pool table
Stayed 1 night in Jul 2024

6/10 Okay

Jamilla

Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good quiet location.
Stayed 1 night in Jul 2024

2/10 Terrible

Patricia

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival .. there was no one at the counter/front desk. Waited for nearly 10 minutes.. then googled the hotels phone number and called. Someone finally appeared.. checked in.. went to the room, and it had not been cleaned!!.. bed appeared as if someone had slept in it..the bathroom was .. far less then clean. Immediately went back to the front desk and asked for a refund.. as there was no way I trusted the establishment thereafter..
Stayed 1 night in Jul 2024

4/10 Poor

Jenna, SUMMERFIELD

Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Tracy

Stayed 1 night in Jul 2024

10/10 Excellent

Shekedia, Montgomery

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Sandra, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Me quedo cerca de todas las actividades que realizamos
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jermaine

Stayed 1 night in Jun 2024

8/10 Good

Arthur A

Traveled with group
very nice hotel I will be a returned customer
My room is clean
Stayed 3 nights in Jun 2024

2/10 Terrible

Frederic

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude personnel and Cannabis filled rooms - Avoid
DO NOT BOOK THIS HOTEL! Staff not worthy of the Tru standard we saw elsewhere! Hotel attendant allowed marijuna smoking and extremely loud music at 11 PM on 3rd floor without intervening. As a consequence they moved us to a different floor in King room instead of 2-queen for the first night but assured us that for the next 2 nights on our reservation they would move us back to what we had booked and paid for. It was only a matter of waiting for the cleaning crew to release our room. When we checked back in the next evening the information had not been noted anywhere in their system, the new attendant tried to put us back in a King room, claiming no 2-queen room was available to us. When we insisted, Thomas claimed they had no obligation to provide specifically what we had booked but could put us on a waitlist in case another 2-queen bedroom reservation fell through. When we demanded they give us the room we had booked he unilaterally canceled the rest of our reservation and told us to leave. So they were not willing to apply the policy to others that they were applying to us. We had no choice but to book the rest of our trip with a competing local hotel. Hotel employees broke Hilton company policy as well as Georgia State laws by allowing cannabis use. We could have called the cops but decided to relax by the pool of the other hotel instead of spending our evening reporting them. Our advice is to take your business elsewhere if you don't want to risk facing what we did
Stayed 3 nights in Jun 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice it up today please!
Stayed 1 night in Jun 2024

10/10 Excellent

John Walter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2024

2/10 Terrible

VALERIA

Traveled with group
Disliked: Cleanliness, staff & service
TERRIBLE EXPERIENCE
We check in and the room had dead rouches . then we have a terrible noise all night coming from the pipes . we requested a change of room they did not have any and we could not cancel and leave because they will charge us anyway . Next day same thig and even thought we asked for the room to be maid , no even one of the days was done , no one came from housekeeping to clean the room. One of my sport jackets was stolen from the room or simply disappear ... we asked to please chaneg our room and only on the last day the room was changed . Horrible experience, under staffed hotel . people at the front desk did the best they could I want my money back
Stayed 4 nights in Jun 2024

10/10 Excellent

Barbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience!
First time staying at a Tru by Hilton. And let me tell you how impressed I was. Very clean & comfy, the fitness room was great. Breakfast every morning & coffee all day, if that's your thing. EVERYBODY that worked there was AMAZING ! And I'm disabled & in a wheelchair(ugh). There's NO CARPET in the rooms. Just that makes it so much easier for me. Cleaner than carpet, cuz that kinda always freaked me out anout hotels, even before I was disabled. Cleaner too. I can't say enough good things about it! Thank you sooo much Tru by Hilton Atlanta!!!!❤️🤗
Stayed 1 night in Jun 2024

8/10 Good

Alex

Stayed 3 nights in May 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MY CAR WAS STOLEN HERE
MY CAR WAS STOLEN. There is no security in the parking lot. They don’t take your vehicle info at check in because they don’t patrol the lot at all. Then when I asked for some sort of credit or refund for the ONE NIGHT I stayed- they refused. The actual hotel is nice enough- but the security is non existent.
Stayed 1 night in May 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in May 2024

10/10 Excellent

Carol, Tucker

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it looks secluded it's just a few blocks away from shopping and restaurants. Pretty new with great decor. Good full breakfast. Staff is one of the best and friendliest I've met in a while and I travel a lot. Highly recommend.
Stayed 2 nights in May 2024