6/10 Okay
Alicia
Traveled with family
Aug 5, 2025
Liked: Property conditions & facilities
Disliked: Staff & service
The location of the property was a very good location with close proximity to restaurants, shopping, night life, etc. The property itself could make some changes that would be more than beneficial. Housekeeping did not do a good job at all. There was an entire hand of press on nails on the side of one of our beds. After the first night housekeeping went into our room, cleaned a little & moved the nails into the middle of the floor & left them there. We kicked them to the wall near the trash can because it disgusted us. The next day they again left the nails on the floor but emptied the trash next to them. Ultimately the nails stayed on the floor our entire stay. The tub was clogged so with every shower the tub would start filling & not release until we cut the shower off making us take quick showers. Some of the employees at the front were HORRIBLE!! The guy who checked us in was beyond rude & should not have a job interacting with anyone. Trying to ask him any question he would just cut you off. Another employee was just as bad - talking on the phone at the front then being rude to customers calling the hotel. It only seemed like one elevator worked at a time. All in all, a cute looking hotel in a good location but the workers are running it into the ground. I don’t recommend for that reason alone & won’t be back.
Alicia
Stayed 3 nights in Jul 2025