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Aparthotel

Chagala Residence Atyrau

4.0 star property

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Photo gallery for Chagala Residence Atyrau

Lobby lounge
Bar (on property)
Indoor pool, pool umbrellas, sun loungers
Lobby lounge
Daily buffet breakfast (KZT 4300 per person)

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast available
$63
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
Azzatyk 2, Atyrau
  • Art Museum
    ‪5 min walk‬
  • Flagstaff Monument
    ‪15 min walk‬
  • Atyrau University
    ‪15 min walk‬
  • Atyrau (GUW)
    ‪10 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

2 bedrooms, in-room safe, desk, soundproofing

Apartment, 1 Bedroom

  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | 43-inch LED TV with digital channels, TV

Deluxe Apartment, 2 Bedrooms

  • 699 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Double Beds

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About this property

Chagala Residence Atyrau

4-star Atyrau apartments with kitchenettes
This aparthotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Each apartment has 2 bedrooms and provides free WiFi and free wired Internet. A kitchenette with a stovetop and a microwave is available, and added amenities include an LED TV with digital channels and a dining area.
Chagala Residence Atyrau offers 64 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include dining tables. 43-inch LED televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs, slippers, complimentary toiletries, and toothbrushes and toothpaste.

This Atyrau aparthotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Chagala Residence Atyrau provides a health club and a sauna. The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

2 meeting rooms are available. This business-friendly aparthotel also offers laundry facilities, room service (during limited hours), and a front-desk safe. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Chagala Residence Atyrau has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Petrovski - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, uncovered self parking on site (KZT 835 per day)
  • Limited onsite parking

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Petrovski

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: KZT 4,300 per person
  • A bar/lounge
  • A restaurant
  • Dining table
  • Late night room service menu
  • Wet bar

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch LED TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator (80 inch wide door)
  • Front entrance ramp
  • Grab bar in bathtub
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free bottled water
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital

Things to do

  • Gym
  • Health club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 1 building
  • 64 units
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 4300 per person
  • Airport shuttle fee: KZT 5000 per person (one-way)
  • Uncovered self parking fee: KZT 835 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Chagala Residence Atyrau Aparthotel
Chagala Residence Aparthotel
Chagala Residence
Chagala Atyrau Atyrau
Chagala Residence Atyrau Atyrau
Chagala Residence Atyrau Aparthotel
Chagala Residence Atyrau Aparthotel Atyrau

Chagala Residence Atyrau Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 10 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Front desk were a bit weird, two people barking instructions at the same time. I felt like an intruder, not a guest. Every other thing was fine but front desk were not friendly or very helpful.
Stayed 2 nights in Jan 2025

2/10 Terrible

IURII

Business traveler
Stayed 2 nights in Dec 2024

8/10 Good

Vadim

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were of good size. Property was walking distance from a very nice bar. The security was good. The food was very good.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

William

Liked: Staff & service

Good central location

The accommodation was relevant to the price . Spacious 2 bedroom flat with all essentials to provide livevin service
Stayed 7 nights in Feb 2019

4/10 Poor

Dale

Liked: Cleanliness

Disappointed.

The apartments generally are good, however the heating and cooling never works so you either freeze or feel like it is a sauna. When you complain they give hindreds of excuses all of which turn out to be not true. They also constantly run out of items on the menu which is already very limited.
Stayed 6 nights in Jun 2018

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay in Chagala very good value for money ave stars here for 3 years now
Stayed 10 nights in May 2018

6/10 Okay

Ahmet

Liked: Cleanliness, staff & service, room comfort

Warm place but hard to find

Room was clean, heating system is very good, hard to find

8/10 Good

Juan, Bogota

Liked: Cleanliness, property conditions & facilities, room comfort

Good choice to stay in Atyrau

I like Chagala residences since is an easy and comfortable stay with no particular negative to remark. Room decoration in main building is comfortable, warm
Stayed 5 nights in Jan 2018

8/10 Good

Juan, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found Chagala a good option for a stay in Atyrau
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in Atyrau

Stayed in the Renaissance the previous visit to Atyrau and this hotel offers significantly better value (by far). Spacious rooms with kitchenette and living room space, good food at reasonable prices, and good overall level of service. Recommended.
Stayed 3 nights in Oct 2017

10/10 Excellent

Maymon

Stayed 1 night in Feb 2025

8/10 Good

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

Everything is good just I think breakfast time should be a bit late on weekends.
Stayed 1 night in Mar 2019

10/10 Excellent

Vladislav, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Деловая поездка

Хороший завтрак.
Stayed 3 nights in Jan 2019

2/10 Terrible

Suradzh

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Would avoid in future

Booked in the new building but was sent to the old one. Room was ok but bathroom was dirty. Hairs in bathing tub, spider in the floor corner. Otherwise, friendly staff.
Stayed 2 nights in Sep 2018

8/10 Good

AHMET ULKU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort