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Renaissance by Crystall

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance by Crystall

Terrace/patio
2 bars/lounges, sports bar
Deluxe Room | Minibar, in-room safe, desk, laptop workspace
Lobby
Executive lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
15 B, Satpaeva Street, Mosque District, Atyrau, 60011
  • Manjali Mosque
    2 min walk
  • Isatay and Makhambet Square
    3 min walk
  • Silk
    1 min walk
  • Atyrau (GUW)
    15 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

River Palace Hotel

Pool
Breakfast included
Spa
Free airport shuttle
4.2 out of 5, Very Good, (6)
The price is $76
per night
$101 total
includes taxes & fees
Jan 12 - Jan 13
River Palace Hotel

About this property

Renaissance by Crystall

4.5-star Atyrau hotel steps from Manjali Mosque
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli. Housekeeping is available on request.
Renaissance by Crystall offers 202 air-conditioned accommodations with minibars and safes. Plasma televisions come with satellite channels.

Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Valeo has 4 treatment rooms. Services include body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam.
In addition to a full-service spa, Renaissance by Crystall features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 11539 square feet (1072 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Renaissance by Crystall is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Silke - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This sports bar specializes in international cuisine and serves dinner and light fare.
24-hour room service is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 8,400 for adults and KZT 4,200 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Silke

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11,539 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 7840.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 8400 for adults and KZT 4200 for children
  • Airport shuttle fee: KZT 4000 per person (one-way)
  • Airport shuttle fee per child: KZT 4000 (one-way), (up to 18 years old)
  • Rollaway bed fee: KZT 7840.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Renaissance Atyrau Hotel
Renaissance by Crystall Hotel
Renaissance by Crystall Atyrau
Renaissance by Crystall Hotel Atyrau

Renaissance by Crystall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sergiy, Kharkov

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice...
Stayed 1 night in Jul 2024

10/10 Excellent

Sergiy, Kharkov

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 5 nights in Nov 2023

10/10 Excellent

Nichola

Stayed 2 nights in Oct 2023

8/10 Good

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury class at hotel at budget hotel prices.
Stayed 1 night in Sep 2023

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel
Nice hotel with friendly staff
Stayed 3 nights in Feb 2020

8/10 Good

SusanDavies, Doncaster GB

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location of this hotel and it’s facilities. We were disappointed that there was a lack of communication between Ebookers and the hotel as they said that we needed to pay for breakfast when it was already included. I was 30mins in my mobile trying to sort it out. I am awaiting a charge from my mobile company for this unnecessary call.
Stayed 5 nights in Apr 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Champions bar was great the manager there made me feel very welcome and the staff were also very attentive.. if ever in Atyrau you must stay here and visit Champions
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
hotel failed to get us a taxi despite pre-booking. Luckily it didn't make us too late. However, the taxi that arrived was far and away the lowest quality we have used in this town.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel in centre of town. Very helpful staff.
Stayed 1 night in Jun 2018

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating
Very accommodating place. Ill be back and will recommend this hotel.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
The room rate is high but ordinary services and facility in this hotel. The hot water flow is small when taking shower.
Stayed 4 nights in Nov 2017

10/10 Excellent

Francesco, Reggio Emilia

Liked: Cleanliness, staff & service, room comfort
buono, pulito, comodo...ma un po troppo caro
sono anni che vado in questo albergo ed anche se ci sono alternative a buon mercato, sin'ora ho sempre soggiornato al Renaissance. Ritengo il costo un po troppo esagerato rispetto al servizio ma certamente è comodo a tutto....