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Classic Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Comfort Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, River Palace Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 4.5-star property. This luxury hotel also offers a seasonal outdoor pool, a sauna, and spa services. Guests can use the health club at a partner property. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

River Palace Hotel has designated areas for smoking.

  • Daily
  • Coffee/tea in common areas
  • Number of indoor pools - 1
  • Elevator
  • Number of bars/lounges - 1
  • Free airport transportation
  • Full-service spa
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Free reception
  • Luggage storage
  • Wheelchair accessible – no
  • Free continental breakfast
  • Hair salon
  • ATM/banking
  • Number of restaurants - 3
  • 24-hour business center
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 194
  • Arcade/game room
  • Garden

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • DVD player

Room Amenities

River Palace Hotel offers 194 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. 40-cm LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Atyrau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Desk
  • Iron/ironing board (on request)
  • Cookware, dishware, and utensils
  • DVD player
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Stovetop
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size: 40
  • TV size measurement: cm
  • LED TV
  • Housekeeping (surcharge)
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Toilet paper
  • Electrical adapters/chargers

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

River Palace Hotel has 3 restaurants on site.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Hotel Policies

Payment types

Fees

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at noon

Minimum check-in age is: 25

Check-out

Check-out time is 12:30 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Pet Policy

  • Pets not allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The seasonal pool will be open from May to September.

Pool access available from 9:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children may not be eligible for complimentary breakfast.

Only registered guests are allowed in the guestrooms.

Contactless check-in and contactless check-out are available.

Hotel Names

  • River Palace Hotel Hotel
  • River Palace Hotel Atyrau
  • River Palace Hotel Hotel Atyrau

Hotel Reviews

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