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The Cayuga Inn at the Finger Lakes

2.5 star property

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Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave | 1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Reception
1 bedroom, desk, laptop workspace, blackout drapes
Free daily continental breakfast

Reviews

4.2 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
37 William St, Auburn, NY, 13021
  • Harriet Tubman Home
    ‪2 min drive‬
  • Fingerlakes Mall
    ‪5 min drive‬
  • Emerson Park
    ‪5 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Microwave

Standard Double Room, 2 Double Beds, Non Smoking, Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Double Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Studio Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area

Inn at the Finger Lakes

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, (1000)
$92 nightly
The price is $92 total
includes taxes & fees
Inn at the Finger Lakes

About this property

The Cayuga Inn at the Finger Lakes

Auburn hotel close to Harriet Tubman Home
Laundry facilities, a 24-hour front desk, and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
The Cayuga Inn at the Finger Lakes offers 53 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. 42-inch Smart televisions come with cable channels and Netflix. Bathrooms include bathtubs.

This Auburn hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

The Cayuga Inn at the Finger Lakes has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Private wine tours
  • Shopping mall
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a national park
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

The Cayuga At The Finger Lakes
The Cayuga Inn at the Finger Lakes Hotel
The Cayuga Inn at the Finger Lakes Auburn
The Cayuga Inn at the Finger Lakes Hotel Auburn

The Cayuga Inn at the Finger Lakes Reviews

Reviews

4.2
Rating 10 - Excellent. 4 out of 28 reviews
Rating 8 - Good. 2 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 6 out of 28 reviews
Rating 2 - Terrible. 15 out of 28 reviews

3.8/10

Cleanliness

6.0/10

Staff & service

3.6/10

Amenities

4.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Zoe

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like dog piss
Stayed 1 night in Jun 2025

4/10 Poor

Jeffrey

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Kristin

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
My stay was horrible. I was called by property owner several times while at work until 11pm... showed up and he was polite. Smoke smells in the lobby, then a key and to my room... strong Marijuana smell in the hall and there was my roo.... yikes, dark, dirty, broken window, rusty fixtures... spiders inside. I couldn't stay 2 nights. I just slept and left and will not be back. Highly recommend against the hotel.
Stayed 2 nights in Jun 2025

2/10 Terrible

Lindsay

Traveled with family
Disliked: Amenities, property conditions & facilities
I would not recommend this property to be in Expedia. The carpet was sticky and dirty. The staff smoked so it smelled like smoke in the lobby, and hallways.
Stayed 1 night in Jun 2025

4/10 Poor

Renee

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was not like the photos. Hair in shower. Stains on comforter.
Stayed 1 night in Jun 2025

4/10 Poor

Icez, Toronto

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I would like to start by saying this was a DaysInn prior to the name change. They have the previous sign lying on the ground in the parking lot. When we first arrived, we were very disappointed to find that the room was NOT cleaned prior to our arrival. (See photos). We spoke to the guy at the front desk and he said we would have to wait until house keeping comes the next day (he told us they come from 9am-6pm). Next day comes, my friend and i leave to do what we had planned for the day, and when we get back to the motel, the room still wasn't cleaned. Our stay was suppose to be from Wednesday-Sunday, but after a 3 days of asking if and when house keeping was coming, we got fed up. Spoke to another guy and asked for a refund. Thankfully he was more helpful than the first guy. There was no “do not disturb sign”, they advertised Netflix/Hulu on the app, but they only had cable and very minimal channels at that - no tv guide for the channels so you just had to go through all of them to find something you wanted to watch. There was no phone in room, if you needed something, you had to go to the lobby and ask. Not to mention, on the last day as we were leaving, we found a COCKROACH crawling in the hallway. Pls do better.
Bathroom wall looked like there was blood on it, 2 of the 3 towel holders were also broken.
Streak of whatever on the bathroom door
Carpet by the window
Stayed 4 nights in Jun 2025

2/10 Terrible

Rose Marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not what I expected, old dingy, smelly of cigarettes musty carpet and mold in bathroom
Stayed 1 night in Jun 2025

4/10 Poor

Ivy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing stay - would not recommend. Poorly cleaned, smelled musty, furniture was outdated and worn, bed was uncomfortable and linens had stains.
Stayed 1 night in Jun 2025

2/10 Terrible

Drake

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible hospitality
Stayed 6 nights in May 2025

2/10 Terrible

William

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Carpet dirty and covered in burn marks, dirty floor and walls. Hallway and lobby smell like smoke. A number of what seemed to be long term guests as well. All in all of I had any other reasonable option I would have left.
Stayed 4 nights in May 2025

4/10 Poor

Tiffany

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The wall were dirty staff was not very good. Room smelled.
Stayed 1 night in May 2025

8/10 Good

Andrew

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities

They're at least trying.

The staff was really friendly. You can tell they're at least really trying to run an old Days Inn property themselves and turn a profit. Its hard. I get it. Its the Finger Lakes. Rich folk. Wine Country. ALL the rooms are expensive. The price of the room for what you get? Not awesome. It's a non-smoking facility, but the place smelled of cigarette smoke (the room at least didn’t). I walked to my room, and another guest was straight up smoking away down the hall. The rooms were as clean as they can be with what they’ve got. There's empty screws/nails in the walls that likely used to have art, and having a single garbage can in the main room instead of a small 2nd in the bathroom was odd. Water pressure was just okay. But, it was still the least expensive room available (under $170) for a single night near the venue I needed to travel to.
Stayed 1 night in May 2025

10/10 Excellent

ELDRIDGE

Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Daniel

Business traveler

Worst room ive ever rented

I assumed 4.7 rating was out of 5 and didnt check reviews… huge mistake, its out of 10 …. Staff was pleasant. Other than that just a disgusting dirty room, bed, furniture and common areas. Should be rated a 1 on any scale!
Stayed 1 night in May 2025

2/10 Terrible

Vicky

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel first put us in a queen room when I reserved a king. When moved, it was into a king room. Fresh paint, (smell). The carpet was wet and did not have the amenities as advertised. There were addicts living in the motel. The room was dirty, cleaned by my husband . Would not recommend to anyone.
Stayed 1 night in May 2025

6/10 Okay

Alexander

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No TV no AC and shower is broken
Stayed 1 night in May 2025

2/10 Terrible

Defonda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uncomfortable and Disappointed

Bed sheets had blood stains, bathroom floor dirty, rug not vacuumed, smelled of smoke upon arrival, roach traps visible. Worst hotel stay ever. Did not rest well.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Ny Aina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

bernie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Nicole

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel room was disgusting there looked like there was blood on the ceiling anf roach poop and remsins in one of the drawers it was absolutely disgusting
Stayed 1 night in Apr 2025

2/10 Terrible

Lee

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
When we arrived, we immediately were concerned about the state of this hotel. It was old and not in good condition. We did check in with the manager, who was apologetic. He told us the room he had for us had had a leak from a previous situation. We checked out the room he assigned us, and there was no way we could stay there. It smelled like smoke, and the one upholstered chair in the room was stained. The rugs in the hall were old and worn. It appears this hotel might be for DSS clients? We returned to the desk and told him we could not stay in that room. He had no other rooms for us. He told us he put in for a refund on his end, but that we have to contact Expedia. I am going to do that this morning. I would not recommend this hotel for travelers.
Stayed 1 night in Apr 2025