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Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Exterior
Lobby
Outdoor pool
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1702 Us 280 Byp, Phenix City, AL, 36867
  • Columbus Civic Center
    ‪6 min drive‬
  • Columbus Georgia Convention & Trade Center
    ‪6 min drive‬
  • RiverCenter for the Performing Arts
    ‪6 min drive‬
  • Columbus, GA (CSG-Columbus Metropolitan)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (978)
The price is $135
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$155 total
includes taxes & fees
Apr 4 - Apr 5
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About this property

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Phenix City hotel with outdoor pool
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Phenix City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Complimentary uncovered self parking is available on site.

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG has designated areas for smoking.

Guests are offered a complimentary full breakfast.

Languages

American (Sign language), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from April to November
Pool access available from 10 AM to 10 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phenix City Columbus
Holiday Inn Express Phenix City Columbus
Holiday Inn Express Hotel Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Express Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus by IHG

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 469 out of 764 reviews
Rating 8 - Good. 171 out of 764 reviews
Rating 6 - Okay. 73 out of 764 reviews
Rating 4 - Poor. 19 out of 764 reviews
Rating 2 - Terrible. 32 out of 764 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lloyd, Conroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Breakfast was good. The staff was very friendly. Would recommend @
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

eric

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Madison

Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , clean, nice helpful staff
Stayed 2 nights in Dec 2024

2/10 Terrible

Steven, childersburg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

CHUCK

Stayed 1 night in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night
We only spent one night but the clerk at the desk was very friendly, the beds were very comfortable and breakfast was good
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Nov 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt courteous check in service. Friendly staff and good breakfast
Stayed 1 night in Nov 2024

6/10 Okay

ricky

Traveled with partner
Disliked: Cleanliness
We were put in a handicap room next to the side exit door, which was quite loud in the entire night. Also, the seat in the shower had mold underneath it, and when we entered the room, there was a lizard on the bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Ft. Moore? STAY HERE!!
The night desk clerk was just the best! I was in town for my son’s Turning Green ceremony at Ft. Moore. Tbh there aren’t a lot of nice places to stay within 15 minutes of the base. I highly recommend staying here. I felt very safe while I was there even though it feels a little isolated at night. The parking lot is monitored and very well lit. The hotel is close to base and, contrary to what you might hear, your new soldier is allowed to stay in Alabama. They just aren’t allowed to be farther than a 50 mile radius of the base. I am so pleased with my choice of hotels! The beds! OMG! The pillows!! OMG!! My room was clean and so comfortable. Applebee’s is just a little ways down the road and Door Dash delivers! My son just wanted to chill and eat the whole weekend. LOL! There is a pool, but we didn’t use it, because the weather was rainy when we were there. There is a great breakfast if you don’t sleep in. There is also a fitness center if you want to put in a few reps. The staff is great, I felt safe, it is clean and comfortable!
Stayed 3 nights in Nov 2024

10/10 Excellent

Bethania

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience
The TV didn’t work, no service. The carpet was damp from being cleaned shortly before check in. The floor was sticky from the carpet cleaning.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Leona

Liked: Amenities
We were there for my daughter's HS playoff games . Hotel was great. Bed was comfortable . Everything was great .
Stayed 2 nights in Oct 2024

6/10 Okay

Elaine

Traveled with family
It was good. Would have like to earn my IHG points. We like staying at Holiday Inn.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast crew was amazing. Didn’t like the the AC only turned down to 68. Check in was a breeze. Very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and our friends stayed here for a concert we were going to in Columbus and we also wanted to visit Fort Moore while we were here. This hotel was the perfect distance and was clean, the breakfast was very good .
Stayed 1 night in Oct 2024

10/10 Excellent

Edwina, Indialantic

Liked: Property conditions & facilities
It was a pleasant stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast host Mrs Pamela was AWESOME!! POOL was good ....
Stayed 1 night in Oct 2024

6/10 Okay

Jay

Stayed 1 night in Sep 2024

10/10 Excellent

Camir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, nice location , I think the check in could be early , if you travelled for a long trip would be nice check in a little more early .
Stayed 1 night in Sep 2024