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Tru by Hilton Auburn

2.5 star property

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Photo gallery for Tru by Hilton Auburn

Hallway
Lobby
Lobby sitting area
Terrace/patio
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
$114
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
2411 W Pace Blvd, Auburn, AL, 36830
  • Chewacla State Park
    ‪3 min walk‬
  • Auburn University
    ‪3 min drive‬
  • Jordan-Hare Stadium
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, desk, blackout drapes, free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Premium bedding, desk, blackout drapes, free WiFi

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, blackout drapes, free WiFi

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, desk, blackout drapes, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Premium bedding, desk, blackout drapes, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Auburn

Auburn hotel with coffee shop/cafe
Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. Weekly housekeeping is available.
Tru by Hilton Auburn offers 98 accommodations with bathrobes and complimentary toiletries. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton Auburn features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a coffee shop/cafe and a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

Tru by Hilton Auburn has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Cookware, dishware, and utensils
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Auburn Hotel
Tru Hilton Auburn
Tru by Hilton Auburn Hotel
Tru by Hilton Auburn Auburn
Tru by Hilton Auburn Hotel Auburn

Tru by Hilton Auburn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 550 out of 853 reviews
Rating 8 - Good. 186 out of 853 reviews
Rating 6 - Okay. 68 out of 853 reviews
Rating 4 - Poor. 26 out of 853 reviews
Rating 2 - Terrible. 23 out of 853 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cole

Stayed 1 night in May 2025

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

We were greeted with a smile and warm welcome. Customer service was very good. We enjoyed our stay.
Stayed 1 night in May 2025

2/10 Terrible

Morris, Ponchatoula

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We’ve stayed in a lot of Hilton properties but this Tru one was making us rethink ever using Hilton again. It was clearly just an old property “updated” (using that term loosely), halls & rooms upstairs smelled like old smoke & mold, ac didn’t work & had a funky smell, blanket had what appeared to be a pee stain & blood on the ceiling by elevator. I mean come on Hilton are you trying to ruin your name !!???
Stayed 1 night in May 2025

8/10 Good

Steve

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Graham

Stayed 2 nights in May 2025

10/10 Excellent

Jo

Stayed 2 nights in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Josette

Stayed 2 nights in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast buffet :)
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was great and everyone was very nice and accommodating. The room could've been a little cleaner though, mainly the bathroom. The toilet was gross and looked like someone had smeared poop on the seat.
Stayed 1 night in May 2025

10/10 Excellent

Ernest

Stayed 1 night in Apr 2025

6/10 Okay

Rebecca

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
The room was clean, and as expected, however the breakfast was disappointing and there were no English Breakfast tea bags which are (for me) as necessary as coffee in the morning!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay there often. Always good!
Stayed 2 nights in Apr 2025

8/10 Good

Elena, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room. The bed was comfortable. The room was clean. We left a tip for our room attendant. The decor of this property was bright citrus colors all over and had a pool table in the lobby that was always busy. Staff were polite. Breakfast was much better than expected. Bagels, toast, grits, yogurt, fruit. Hot tea and coffee 24/7. My only complaint was they took $50 deposit and charged the card without informing me in advance.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Great
Stayed 1 night in Apr 2025

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy and room was very cozy
Stayed 1 night in Apr 2025

6/10 Okay

Bharti

Traveled with family
Liked: Property conditions & facilities, room comfort
For the most part it was comfortable the only problem we had was the toilet kept getting blocked we called the maintenance at 6:30 pm Saturday he fixed it then again at 9:00 we went down and no one was at the reception. We had to use public toilets. A pain.
Stayed 2 nights in Apr 2025

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Was a little loud. Lots if high school kids.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
This property is nice. This property is clean. However, at 7 AM in the morning someone set off the fire alarm. Not one staff member called our room or reached out as we hurried at bed and around to get out. Then, downstairs we find out that someone burned a bagel in the lobby at breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

DONGWON

Stayed 1 night in Mar 2025

8/10 Good

Evangeline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good!
Stayed 2 nights in Apr 2025

8/10 Good

Connie

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Easy access. Convenient location. Clean room.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

Tru has fallen by the wayside

When Tru opened it was very nice but has quickly gone to subpar. When you enter, you really can't tell who is in charge because they are also lounging in the chairs. Showers were dirty. Beds where uncomfortable and the breakfast bar was an absolute mess and no one was refilling it. I will not stay here again.
Stayed 2 nights in Apr 2025