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Abstract Hotel

4.5 star property

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Courtyard
Front of property
Little Lux Studio Plus | Private kitchenette | Mini-fridge, microwave, toaster, dining tables
Smart TV, Netflix, streaming services
Smart TV, Netflix, streaming services

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
8 Upper Queen Street, Auckland CBD, Auckland, Auckland, 1010
  • Queen Street Shopping District
    ‪1 min walk‬
  • Sky Tower
    ‪16 min walk‬
  • Auckland Ferry Terminal
    ‪5 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Two Bedroom Metro Unit

Smart TV, Netflix, streaming services

Two Bedroom Metro Unit

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Metro Unit

Smart TV, Netflix, streaming services

One Bedroom Metro Unit

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Little Lux Studio

Little Lux Studio | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Little Lux Studio

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Little Lux Studio Plus

Little Lux Studio Plus | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Little Lux Studio Plus

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Little Lux Accessible Studio

Little Lux Accessible Studio | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Little Lux Accessible Studio

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Little Lux Accessible Studio

Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Little Lux Accessible Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Little Lux Studio Plus

Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Little Lux Studio Plus

  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Two Bedroom Metro Unit

Interior

Two Bedroom Metro Unit

  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Metro Unit

Interior

One Bedroom Metro Unit

  • Sleeps 2
  • 1 Double Bed

View all photos for Little Lux Studio

Interior

Little Lux Studio

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hotel Grand Chancellor Auckland

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (460)
$106 nightly
The price is $106 total
includes taxes & fees
Hotel Grand Chancellor Auckland

About this property

Abstract Hotel

4.5-star hotel in Auckland Central Business District
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms, and a 24-hour front desk.
Abstract Hotel offers 158 accommodations with hair dryers and irons/ironing boards. Smart televisions come with satellite channels and Netflix.

Bathrooms include showers and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Sa-Ni Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages and Thai massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Abstract Hotel features a full-service spa. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a library, and a terrace.

Abstract Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Abstract Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 35 per day)

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Library

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • Dining table
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests staying 7-nights or more must pay weekly for incidentals charged to their room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 150 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately NZD 30 per person
  • Nearby parking fee: NZD 35.00 per day (1640 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Abstract Hotel Hotel
Abstract Hotel Auckland
Abstract Hotel Residences
Abstract Hotel Hotel Auckland
Cheya Taksim Istanbul City Center Comfort Residence

Abstract Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 251 out of 423 reviews
Rating 8 - Good. 92 out of 423 reviews
Rating 6 - Okay. 43 out of 423 reviews
Rating 4 - Poor. 24 out of 423 reviews
Rating 2 - Terrible. 13 out of 423 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jackie

Disliked: Property conditions & facilities, room comfort

Hot and dusty

Room was small as expected however the lack of privacy from bedroom window was concerning. Room was filled with dust and there was no air con. Went in peak summer heat and it was cooler outside than in that room. Had an oven but nothing to cook or cut with.
Stayed 2 nights in Feb 2025

6/10 Okay

Belinda, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great facilities. There is no air conditioning in the rooms in the name of 'climate change'. There was a fancy dyson fan in my room, but there were no instructions on how to operate it and it just swirled hot air around the room. I had it on the entire time I was in the room so I am unsure how this helps the climate in the end. It was a hot summer's day/night I was there and I barely slept as it was 20 degrees in my room overnight and I was unable to cool it down. This could be a safety hazard on a hotter day/night. I was sweating my entire stay. A nice hotel otherwise.
Stayed 1 night in Feb 2025

10/10 Excellent

ROBERT, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities
Mira (excuse spelling if wrong) on the front desk is worth her weight in gold. After a cycling accident (on first day of entire holiday) they got me hospital, were extremely supportive and reassuring. Because i was seen quickly (with the hotel arrangement and help). I was able to carry on my holiday and really enjoy it. I just recommend her and this place enough. I hope whoever runs the place sees this as tge hotel and its staff are first rate.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nick

Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 3 nights in Feb 2025

8/10 Good

fred, ISSAQUAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice and very new hotel. In the summer time, don't get a room on Queen street (it faces west). They don't include A/C with the rooms, so west facing rooms heat up and don't cool off well.
Stayed 5 nights in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Don't book this hotel !!

Very little space with NO air-conditioning system in the room. Room temperature was 29 degree all night long. Very Poor Design. Bad Experience :(
Stayed 1 night in Feb 2025

6/10 Okay

jim

Liked: Cleanliness, amenities, property conditions & facilities
No air conditioning, i should have read the description more closely, my bad, stuffy, warm, so you get a fan to sit in front of and sleep with ....
Stayed 2 nights in Feb 2025

10/10 Excellent

Sa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Stay Close to the City.

Great location, close to bus network, easy to get around. Staff very good, helpful and interested. Great restaurant, part of the hotel. The room had no air conditioning, it was very warm in the room, a fan was supplied but ineffective.
Stayed 3 nights in Feb 2025

8/10 Good

Andrea jail

Traveled with family
Liked: Cleanliness, staff & service
This property was clean and tidy. The staff were friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Suzanne, Bend

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, newly renovated hotel with great service and food! So glad I paid for breakfast to be included - the meals were delicious! Our only complaint was due to the lack of AC, but I guess it is more rare in NZ. They gave us fans, which helped. Super convenient and safe location. Would stay there again!
Stayed 3 nights in Feb 2025

2/10 Terrible

Simone

Liked: Cleanliness
Disliked: Property conditions & facilities
Standard over priced
Stayed 1 night in Feb 2025

8/10 Good

Maeve Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money if in town. It’s a bit noisy but what place in a city isn’t. If you need a place to stay to explore auckland daily and come back to at night. Good bar and food. Bed was comfy, very clean. I’ll stay again.
Stayed 2 nights in Feb 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this for a solo couple of days in Auckland. Didn’t know much about this hotel but the price was right! Upon my arrival, I realized this is so close to everything exciting for me - CBD, K Road and Ponsonby for cafes and shopping! It’s a bit annoying to get to from the airport so I took a taxi in completely but then on the way out I Ubered to Newmarket and then took the train/bus into the airport. The hotel does not have AC - it does have a Dyson fan in the room and it is connected to the central HVAC system. I stayed in Feb with temperatures up to 27 during the day - at night I didn’t want to open the small window for fear of mosquitos, so it can be quite hot. Even with the window closed I think the mozzies came in through the HVAC system and bit me a couple of times. What’s worse is that at 7:30am there was a leaf blower and the gas fumes came through the hvac system. The room was quite dusty - mid day I came back for a rest and the sun came through and there was a lot of dust! The Italian resto downstairs is DELICIOUS! Highly recommended. There’s also some shared space on the first floor that is lovely if you need to do some work. I appreciated the fridge and microwave in the room. There’s also a fugazzi Nespresso in the room for your convenience. The stove top is a bit excessive - who is cooking in these rooms? Go outside to k road and find some good food. Overall a good stay.
Stayed 2 nights in Feb 2025

8/10 Good

Logan

Liked: Cleanliness, staff & service, property conditions & facilities

Snug but good value accommodation

Very friendly staff. Little lux studio fine for one person. Bed comfortable but short if you're 6 ft or more. Soundproofing not great between rooms so bring earplugs. Good location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Always a good option in CBD
Stayed 1 night in Feb 2025

8/10 Good

GLEN

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and spa - studio room was quite small but all good for just one night.
Stayed 1 night in Feb 2025

2/10 Terrible

Lorna

Traveled with family
The room we had was uncomfortably hot and airless. The west facing room gets full sun and the Dyson fan provided just moves hot air around a stuffy space. Ironically, the corridor areas and reception were noticeably cooler. Perhaps we should’ve bunked down there for the night. The management should realise that even though it is commendable to be not using air conditioning, on environmental grounds, it is however important to provide guests with a comfortable environment temperature wise. The air flow that keeps corridors and public areas cool needs to be directed to the rooms to aid in comfortable sleep and shade screens need to be used at the front west facing side of the property. The sun was literally bouncing off the building and into the room. It was uncomfortable to stand by the window because of this. Do not recommend staying there in summer. Unbearably hot.
Stayed 1 night in Feb 2025

10/10 Excellent

Kalon James

Stayed 14 nights in Jan 2025

10/10 Excellent

B L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The staff are super friendly and accommodating. The room I stayed in was neat and tidy. Location is really convinient too, not too in the city where it can get loud but close enough to walk to.
Stayed 1 night in Feb 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025