Ascotia off Queen

3.0 star property

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Photo gallery for Ascotia off Queen

Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
View from room
Daily continental breakfast (NZD 20 per person)

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Breakfast available
  • Laundry
  • Parking available
$47
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
3 Scotia Place, Auckland, 1010
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Place, SkyCity Casino
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

Executive Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Two Bedroom Apartment

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

Queen Room

7.8 out of 10
Good
(55 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Twin Room

7.4 out of 10
Good
(14 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

King Room

8.0 out of 10
Very good
(16 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Studio

  • Sleeps 2

Twin Room

  • Sleeps 2

Two Bedroom Apartment

  • Sleeps 5

Queen Room

  • Sleeps 2

Executive Room

  • Sleeps 2

King Room

  • Sleeps 2

Similar properties

About this property

Ascotia off Queen

3-star hotel in Auckland Central Business District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Change of towels is available on request.
Ascotia off Queen offers 82 accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Auckland hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Ascotia off Queen is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ascotia off Queen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (NZD 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Reviews

Ascotia off Queen Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 279 out of 1010 reviews
Rating 8 - Good. 382 out of 1010 reviews
Rating 6 - Okay. 177 out of 1010 reviews
Rating 4 - Poor. 109 out of 1010 reviews
Rating 2 - Terrible. 63 out of 1010 reviews

Reviews

2/10 Terrible

kristen, Komoka

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Parking was unclear and located down an 80 degree slope with no room to turn around with only 4-5 spots available. We were at high risk for crashing and damaging a rental vehicle with concrete and fence wires surrounding the parking spaces. The staff were kind but the room was incredibly unhygienic as the mattress, toppers, and sheets were stained with red and yellow substances covering the entire bed that was 2 single mattresses pushed together to make a queen bed. The curtains were stained and the windows were covered with crumbs and dirt. The bathroom was unclean with urine behind the toilet seat. The shelf below the TV almost fell off with their small drinking glasses being placed. We immediately asked for a refund, this hotel was incredibly unacceptable in basic standards and disgusting. I would not recommend it to anyone ever. The only positive was the kind front desk staff that were very understanding and helped us with the refund process. If I could give it a real star review it would be less than 1 star.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gail

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location. If possible extraction fan in bathroom would be good. Curtains in bedroom did not shut properly.
Used coat hanger to close curtains.note gap at top of photo
Stayed 3 nights in Jun 2025

4/10 Poor

Vincent

Disliked: Amenities
The shower was totally not useable The service was poor the male that served me was very disrespectful regarding the issues about the room..he says it was fixed but that was a total lie.sorry I will not be staying there again
Stayed 2 nights in Jun 2025

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good size room. Parking is limited but you can park a larger size vehicle here, unlike several CBD hotels. Overall was quite good room/ parking/ breakfast for the price we paid.
Stayed 1 night in Jun 2025

10/10 Excellent

Ihapera, Whangarei

Liked: Cleanliness
Stayed 2 nights in Jun 2025

4/10 Poor

Jordan

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
High pitched buzzy sound from the toilet in most expensive room.
Stayed 1 night in Jun 2025

2/10 Terrible

Jamie

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked through a 3rd party website got to the queen and denied my stay lady was rude and was out of poket i would love to know why
Stayed 1 night in May 2025

10/10 Excellent

Madison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

8/10 Good

Jatin, Suva

Business traveler
Liked: Cleanliness, staff & service
Nice and cozy, right in the CBD. Room was small though
Stayed 6 nights in May 2025

8/10 Good

Jason John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Kimberley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Thai

Stayed 1 night in May 2025

6/10 Okay

Nigel G

Stayed 2 nights in May 2025

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting, staff had absolutely no interest in putting the customer needs 1st I will never ever go back there ever!!!!!!!
Stayed 1 night in May 2025

8/10 Good

Ria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable, reasonably priced, efficient and clean.
Stayed 2 nights in May 2025

8/10 Good

SARAH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great comfortable stay on the whole. Nice friendly staff at the lobby. Easy seamless check in and check out. The room was quite small, but of a pain sitting on the floor to do work. The fan in the bathroom was really loud and annoying every time you put the bathroom light on. I'm all for sustainability but it would have been nice to have the milk topped up. The bed was really comfy and nice firm pillows. I slept pretty well. Good location for where I needed to be and close to food places
Stayed 2 nights in May 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel

This is a good budget hotel located in the centre of town. They’re budget rooms but clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Hodan

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

6/10 Okay

Kirisimasi

Stayed 4 nights in Apr 2025

6/10 Okay

Jordan

Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 4 nights in Jan 2025