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Ascotia off Queen

3.0 star property

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Photo gallery for Ascotia off Queen

Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Daily continental breakfast (NZD 20 per person)
Bar (on property)
View from room
Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar
$65
includes taxes & fees
Feb 15 - Feb 16

Explore the area

View in a map
3 Scotia Place, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

  • Sleeps 2

View all photos for Twin Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2

View all photos for Executive Room

Executive Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

7.6 out of 10
Good
(62 reviews)
  • City view
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

8.0 out of 10
Very good
(17 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Twin Room

7.6 out of 10
Good
(17 reviews)
  • City view
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Room

Superior Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Studio

  • Sleeps 2

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • Sleeps 5

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About this property

Ascotia off Queen

3-star hotel in Auckland Central Business District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Change of towels is available on request.
Ascotia off Queen offers 82 accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Auckland hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Ascotia off Queen is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ascotia off Queen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (NZD 35 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Built in 1996
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 275 out of 1003 reviews
Rating 8 - Good. 359 out of 1003 reviews
Rating 6 - Okay. 184 out of 1003 reviews
Rating 4 - Poor. 115 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

georgia

Disliked: Cleanliness, property conditions & facilities
The room was a bit dirty and there was a bug infestation. I tried to kill them but more came back! They really should do something about this issue. I had to move rooms and the second one wasn’t much better. The hotel was falling apart too. I wouldn’t stay here again. The lady at the front desk tried her best, but clearly the place needs refurbishing.
Stayed 1 night in Nov 2025

4/10 Poor

Sydeira

Traveled with family and small children
Disliked: Cleanliness
The room was nothing like the pictures, the staff were a bit rude.
Stayed 3 nights in Oct 2025

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities
Staff friendly
Stayed 4 nights in Oct 2025

4/10 Poor

Ryan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I got the executive room for a night. TV wouldn’t work so I was given a breakfast voucher. Very appreciative of the effort to remedy the problem. Night time movies at a hotel are the best though so was bummed I couldn’t watch anything. Thank you to this gentlemen for trying 🙏 I had a separate stay. This is where the problem arose. I had to cancel it and it was just made extra difficult by the hotel staff. That feeling like you are being told to talk to ‘the other guy to get it fixed.’I’m happy Expedia is the best and they got me a refund. I am not a fan of reviewing places because it can impact the livelihood of the staff and hotel but it’s important to do so sometimes. I felt I was a problem for the hotel instead of a guest but this was just my experience. If you have no need to interact then you may find this place fits enough boxes for price and location. Thank you for the breakfast 🙏
Stayed 1 night in Oct 2025

8/10 Good

Samantha

Liked: Staff & service
Good overall clean but less clean in details
Stayed 7 nights in Oct 2025

6/10 Okay

Mike

Liked: Staff & service
Some basic maintenance needs to be undertaken. E.g. the bathroom shelves lean forward meaning things can fall forward into the basin. Of more concern, the scan key in the LH lift is broken and for security reasons would need fixing. The entry carpet rectangle at hotel entry is uneven and a fall hazard.
Stayed 2 nights in Oct 2025

8/10 Good

adel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
pretty clean and quiet place
Stayed 1 night in Oct 2025

6/10 Okay

Harriet

Liked: Staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great service

the service at the front desk was excellent and the room is value for money. great place to stay in auckland thanks team
Stayed 1 night in Oct 2025

10/10 Excellent

Cristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and great staying, recommended.
Stayed 1 night in Oct 2025

10/10 Excellent

Aldrin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 5 nights in Aug 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service
Staff were quick to assist
Stayed 3 nights in Oct 2025

4/10 Poor

Wade

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They did not have a trash can in the room other than a very small one for the toilet. Plastic water bottle found in the room left by prior guest. Many creamer packets in fridge but not in a designated container so couldn’t tell if they were new or left by prior guest. Very few parking spots and very tight parking- don't count on parking to be available. they will also charge you $35 per day to park. We did not get breakfast since it wasn’t included. Walls were very thin and could hear neighbors talking all night - they weren’t talking loud.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rereahu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Alesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No concerns
Stayed 2 nights in Oct 2025

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Easy check in. Close to city
Stayed 3 nights in Sep 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location (within downtown Auckland). Would book again.
Stayed 2 nights in Sep 2025

4/10 Poor

Annette

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Room was in need of some serious maintenance, curtains hanging off the rails, cabinets broken, tv not working, remote not working, usb charging points on lamp not working, fridge propped up on a coffee sachet packet, glasses with finger prints & lipstick on them. Had really gone downhill since I last stayed.
Stayed 1 night in Sep 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great
Stayed 3 nights in Aug 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Jul 2025

6/10 Okay

Charlotte

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Laura

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I loved the location and the price was perfect for what we got. However, there was a big white mark (size of a dinner plate) on carpet which I was easily able to remove with some of my shoe so it can’t have been cleaned. Tv was way too small for the size of the room and we couldn’t get basic TVNZ channels! Bed very uncomfortable as it was two singles pushed together which separated during the night making it very uncomfortable. Was only a quarter of a roll of toilet paper when we arrived and I had to go and ask for more. Very noisy and street lights shone through the drapes very brightly.
Stayed 1 night in Sep 2025

10/10 Excellent

Barry

Liked: Cleanliness
Clean and tidy room
Stayed 1 night in Aug 2025

8/10 Good

Prãißë

Stayed 4 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025