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Auckland City Hotel

4.0 star property
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Studio with Kitchenette - Two Double Beds | 2 bedrooms, in-room safe, desk, blackout drapes
Reception
Interior
Cafe
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Laundry
$106
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
157 Hobson Street, Auckland, 1010
  • Sky Tower
    ‪3 min walk‬
  • University of Auckland
    ‪10 min walk‬
  • Auckland Ferry Terminal
    ‪15 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio with Kitchenette - Two Double Beds

Studio with Kitchenette - Two Double Beds | 2 bedrooms, in-room safe, desk, blackout drapes

Studio with Kitchenette - Two Double Beds

8.6 out of 10
Excellent
(8 reviews)
  • 377 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms (Queen, Single)

Apartment, 2 Bedrooms (Queen, Single) | Living area | LED TV

Apartment, 2 Bedrooms (Queen, Single)

10.0 out of 10
Exceptional
(3 reviews)
  • 699 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Kitchenette

Studio, Kitchenette | 2 bedrooms, in-room safe, desk, blackout drapes

Studio, Kitchenette

8.8 out of 10
Excellent
(10 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Four Bedroom Apartment - Kitchenette

Four Bedroom Apartment - Kitchenette | Living area | LED TV

Four Bedroom Apartment - Kitchenette

  • 1367 sq ft
  • 4 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 2 bedrooms, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 2 bedrooms, in-room safe, desk, blackout drapes

Standard Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen | Fridge, electric kettle

Apartment, 2 Bedrooms

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

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Exterior

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About this property

Auckland City Hotel

4-star hotel in Auckland Central Business District
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Auckland City Hotel offers 150 accommodations with safes and hair dryers. LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a vending machine, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Auckland City Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Vie Lounge & Eatry - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fondou Cafe - This café specializes in local and international cuisine and serves brunch, lunch, and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi is limited to 24 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 24 hours per day

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NZD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Fondou Cafe
  • Vie Lounge & Eatry

Things to do

  • Billiards/pool table

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 25 for children
  • Self parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Free in-room WiFi is limited to 24 hours per day; WiFi in public areas is also free for up to 24 hours per day

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland City Hobson Street
Auckland City Hotel Hobson Street
City Hobson Street
City Hotel Hobson Street
Hobson Hotel
Hotel Hobson Street
Hobson Street
Auckland City Hotel Hotel
Auckland City Hotel Auckland
Auckland City Hotel Hobson Street
Auckland City Hotel Hotel Auckland

Auckland City Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 365 out of 1003 reviews
Rating 8 - Good. 407 out of 1003 reviews
Rating 6 - Okay. 164 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keeley

Stayed 2 nights in Jun 2025

4/10 Poor

Jeanne

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
The rooms were so small that you couldn’t open your suitcase. The bathroom was slightly larger than an airplane bathroom. It was a 2story room and the stairs were dangerous. The bottom floor was freezing. We had no washcloths the first night. The parking was narrow and hard to get into. The beds felt like trampolines. The pillows were lumpy. The tv downstairs did not work. The neighborhood was sketchy but close to the CBD.
Stayed 3 nights in Jun 2025

6/10 Okay

Martin

Liked: Amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

RM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a girls night out with my three daughters. We went to a show and back to our comfy four bedroom apartment for the night Staff were friendly and very accommodating and breakfast was ample and tasty. We will return
Stayed 1 night in May 2025

8/10 Good

new

Stayed 1 night in May 2025

10/10 Excellent

Rodney

Stayed 1 night in May 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were very attentive
Stayed 10 nights in Apr 2025

8/10 Good

Chuck, Honolulu

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff was very friendly and attentive to our requests.
Stayed 4 nights in Apr 2025

8/10 Good

Sammie, Diamond bar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
in walkable, but doggy part of town. parking situation is terrible. when we called they told us there was on-site parking which steered my decision to book this hotel versus others, but when we arrived, they directed us to parking down the street :/
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean and easy access
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality within walking distance of CBD. Really comfortable bed, invaluable at the end of a long holiday. Fastest wifi we'd had as well. A 15 minute walk to the harbour and main shopping and dining opportunities. A hotel to return to when we arrange a return trip

10/10 Excellent

Priya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Declan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location for walking around downtown.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central city hotel

Overnight. Great stay. All that was needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location for our needs, nice and clean.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel, average breakfast service

They accomodated an early check in for us as we were attending a wedding shortly after original check in time which we appreciated. Reception staff very friendly and helpful. 2 bedroom apartment was comfortable and lots of room, separate heat pump/ac in both bedrooms. Central location. Rude man at breakfast reception, had already prepaid for breakfast when booking through hotels.com. He ignored me when I told him we had already paid and continuously asked how I would like to pay. Then said we could not eat. I showed him my app that said we had breakfast included and again he ignored this. I spoke to reception and also showed them my app confirming breakfast and they apologised and let us go through. We finally got in to breakfast at 9.30am and there was no milk left for cereal or in the coffee machine. Most of the food warmers were almost empty as well. There were still at least 7 tables of people in the restaurant and eating breakfast. They should have still been refilling food at this time but clearly did not want to be there nor wanted customers who had paid a lot of money to eat there. Would stay here again without hesitation but probably wouldn’t book breakfast again.
Stayed 1 night in Mar 2025

8/10 Good

Sze

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near the Sky Tower which is convenient if you’re travelling from Auckland airport. It is also within walking distance to the main shopping area and the harbour. There are many restaurants nearby. Staff was friendly and willing to hold our luggage after we’ve checked out. Only thing to be aware of is the city noise. The windows are not thick so you can hear traffic and noise from the streets below.
Stayed 1 night in Mar 2025

10/10 Excellent

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly service. Nice and clean room. Very good breskfast.
Stayed 2 nights in Mar 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness
Check in information was lacking, e.g. the need to use the room key to get electricity. Pool of water on floor where fridge had defrosted/leaked. We weren't told that there was no dining on sundays and mondays (the nights we stayed and wanted to eat in).
Stayed 2 nights in Mar 2025

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating and kind. The room was quiet. Access control to the building after hours was easy. Two of us stayed and we were given one key card, which was fine until one of us decided to go out to get food and had to take the key - which we needed in room for power - leaving the other occupant (literally) in the dark. I recommend getting at least two cards of 2 ppl are staying and there is even a remote possibility of someone wanting to stay behind for any reason. I would stay there again and would recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Will

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All great, thank you

Great location and the secure car parking was really appreciated. Very professional staff who were most welcoming. Would definitely book in here again.
Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located in the city center. Good bed. Helpful/friendly front desk. Not luxurious but that wasn't what I was looking for. Would stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Mian

Close proximity to all major areas
Stayed 1 night in Feb 2025

8/10 Good

Levi

Stayed 1 night in Feb 2025