Auckland Phoenix Palm

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Auckland Phoenix Palm

Reception
Standard Studio, Kitchen (Spacious Studio Unit) | Free WiFi, bed sheets
Microwave, stovetop, coffee/tea maker, electric kettle
In-room dining
Shower, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
79 St. Vincent Avenue, Remuera, Auckland, 1050
  • Mercy Ascot Hospital
    3 min walk
  • Ellerslie Racecourse
    4 min walk
  • ASB Showgrounds
    3 min drive
  • Auckland (AKL-Auckland Intl.)
    26 min drive

Room options

Standard Room, 1 Bedroom, Kitchen

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, Kitchen (Spacious 1-Bedroom Unit)

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Studio, Kitchen (Spacious Studio Unit)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Studio, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Auckland Phoenix Palm

3-star motel in Remuera
Along with laundry facilities, this smoke-free motel has free self parking and free WiFi in public areas. Housekeeping is not available.
Auckland Phoenix Palm offers 14 accommodations with coffee/tea makers. Accommodations at this 3-star motel have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Cable television is provided.

Auckland Phoenix Palm features laundry facilities. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Auckland Phoenix Palm is a smoke-free property.

Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • No housekeeping service

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Room service
  • Stovetop

More

  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 9 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Phoenix Palm Apartment
Auckland Phoenix Palm
Auckland Phoenix Palm Motel
Auckland Phoenix Palm Auckland
Auckland Phoenix Palm Motel Auckland

Auckland Phoenix Palm Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 311 reviews" "
Rating 8 - Good. 118 out of 311 reviews" "
Rating 6 - Okay. 41 out of 311 reviews" "
Rating 4 - Poor. 2 out of 311 reviews" "
Rating 2 - Terrible. 2 out of 311 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Karl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So handy to private hospital. Great water pressure in shower. Really lovely motel
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Close enough to Greenlane hospital, and good price. Close to other amenities
Stayed 1 night in Aug 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 2 nights in Jul 2024

2/10 Terrible

R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here.
Bedspreads were disgustingly filthy and stained. Microwave door smeared with food. Corners of floor in bathroom dusty. Bed wasn’t great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cook top available even. Everything you need. Close to Ascot private hospital. Perfect.
Stayed 2 nights in Jun 2024

6/10 Okay

G

Business traveler
Stayed 2 nights in May 2024

8/10 Good

Sue

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Ideal location for the purpose of our visit to Auckland Great kitchen facilities and and sleeping layout. Will certainly stay again.
Stayed 1 night in May 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected stay
My stay was day of unexpected hospital recuperation. Although it wasn't planned, I was well looked after. The management offered help in any way I needed. They were truly a blessing.
Stayed 1 night in May 2024

10/10 Excellent

Margaret

Stayed 1 night in May 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Ascot Hospital
I needed a place to stay before & after an overnight stay in the Ascot hospital. This motel was perfect walking distance and close to restaraunts before my check-in (the next day) and also the following day (after the overnight surgery day)
Stayed 1 night in Apr 2024

6/10 Okay

G

Business traveler
Liked: Cleanliness
There was no milk in the fridge for coffee.
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Thank you.
Stayed 1 night in Mar 2024

10/10 Excellent

Debra

Perfect for our stay
Stayed 3 nights in Mar 2024

6/10 Okay

Gareth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
As what you’d expect for price
For the price it’s what I’d expect some areas not cleaned as well as they could’ve been, bed was pretty hard but over all good value for money
Stayed 2 nights in Feb 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
We highly recommend the Phoenix Motel. It felt like hi r away from home 😊
Stayed 8 nights in Jan 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel representing good value. Only thing i'd ask is that the bed has a softer feel to it on top
Stayed 2 nights in Jan 2024

8/10 Good

Becky

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, comfortable, affordable and friendly staff. Some things a bit tired e.g broken parts in fridge. Great spot and nice and quiet.
Stayed 2 nights in Jan 2024

8/10 Good

Yuxuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to a lot of good locations.
Stayed 2 nights in Jan 2024

6/10 Okay

Noemi

homey feel, fruit trees planted at the backyard.
Stayed 2 nights in Dec 2023

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, friendly staff
Stayed 2 nights in Dec 2023

8/10 Good

Annie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Booked for 3 but only 2 towels & flannels Pillows extremly fat, hard n uncomfortable Otherwise greeat stay
Stayed 1 night in Dec 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2023

10/10 Excellent

Renee

Liked: Property conditions & facilities
Awesome place. Clean tidy and comfortable.
Stayed 1 night in Nov 2023