Avani Auckland Metropolis Residences

4.0 star property

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Photo gallery for Avani Auckland Metropolis Residences

View from room
View from room
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
40 Kitchener Street, Auckland, 1010
  • University of Auckland
    ‪3 min walk‬
  • Sky Tower
    ‪8 min walk‬
  • Auckland Ferry Terminal
    ‪9 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

Suite, 2 Bedrooms

  • City view
  • 828 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed OR 1 Queen Bed and 2 Twin Beds

1 Bedroom Park Suite (No Housekeeping)

  • Park view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

1 Bedroom Harbour Suite (No Housekeeping)

  • Harbor view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Suite, 1 Bedroom (No Housekeeping)

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

1 Bedroom Executive Park Suite

  • Park view
  • 721 sq ft
  • Sleeps 2
  • 1 Queen Bed

1 Bedroom Park Suite

  • Park view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

1 Bedroom Harbour Suite

  • Harbor view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

2 Bedroom Harbour Suite

  • Harbor view
  • 829 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed OR 1 Queen Bed and 2 Twin Beds

Suite, 1 Bedroom (No Housekeeping)

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 Bedroom

  • City view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

1 Bedroom Executive Park Suite (No Housekeeping)

  • Park view
  • 721 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Harbour Suite

  • Sleeps 4
  • 2 King Beds

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

One Bedroom Harbour Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

One Bedroom Executive Park Suite

  • Sleeps 2
  • 1 Queen Bed

One Bedroom Park Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

One Bedroom Superior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Two Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Avani Auckland Metropolis Residences

4-star Auckland hotel, connected to a shopping center in Auckland Central Business District
An indoor pool, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Change of towels is available on request.
Avani Auckland Metropolis Residences offers 112 air-conditioned accommodations with washers/dryers and safes. 49-inch LCD televisions come with digital channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Avani Auckland Metropolis Residences provides a sauna and a fitness center. Wireless Internet access is complimentary. This eco-certified hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Avani Auckland Metropolis Residences is a smoke-free property.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 40 per night)
  • Extended parking on site (NZD 175 per week)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 30 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from June 4 2025 to July 14 2025 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 59 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: NZD 40.00 per night (in/out privileges)
  • Extended parking fee: NZD 175 per week
  • Rollaway bed fee: NZD 59 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Metro Apartment Hotel
AVANI Metropolis Auckland Residences Apartment
AVANI Metropolis Residences Apartment
Metro Suites Apartment Hotel Auckland
Metro Suites Auckland
Metro Suites Apartment Hotel Auckland, New Zealand
Metro Suites Apartment Hotel Auckland New Zealand
Metro Suites Apartment Auckland
AVANI Metropolis Residences
Avani Metropolis Residences Apartment Auckland
Apartment Avani Metropolis Residences Auckland
Auckland Avani Metropolis Residences Apartment
Metro Suites Apartment Hotel
Avani Metropolis Residences Apartment
Avani Metropolis Residences Auckland
Apartment Avani Metropolis Residences
AVANI Metropolis Auckland Residences
Metro Suites

Avani Auckland Metropolis Residences Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 650 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very conveniently located to restaurants & shopping. A very quiet area and the room was very roomy with a balcony.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karoliina

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Zedrik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here!
Stayed 6 nights in Dec 2024

2/10 Terrible

Tony

Stayed 1 night in Jan 2025

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Awesome experience. Staff couldnt have been more helpful and accomodating. Great room with awesome bathroom highly recommend
Stayed 5 nights in Jan 2025

10/10 Excellent

Janet

Stayed 6 nights in Dec 2024

10/10 Excellent

Xiaohong

Liked: Cleanliness, staff & service, property conditions & facilities
Love this apartment hotel. all is nice.
Stayed 5 nights in Dec 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel in a great location. Just know it may be a little loud with the bars and clubs being so close but convenience of being so close to everything is worth it. You can tell it's an older building that's been triggered retouched but they did a good job and the rooms are large. We only stayed one night but it was a nice stay.
Stayed 1 night in Dec 2024

8/10 Good

Jan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location but the gym was old and poorly maintained. There were no towels at the pool.
Stayed 2 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Metropolis Avani Residences in Auckland, and I can confidently say it exceeded all expectations. From the moment I arrived, the staff made every effort to ensure my stay was seamless and enjoyable. A special shoutout to Steven, who went above and beyond to respond promptly to my late-night request for an early check-in on Sunday. While an early check-in to my booked room wasn't possible, the front desk team swiftly arranged a substitute room, allowing me to check in at 8:30 AM instead of 2 PM—a gesture for which I was extremely grateful. Throughout my stay, the front desk staff continued to impress, offering excellent recommendations for nearby dining options and ensuring that re-stocking amenities like towels, laundry powder, and shampoo was effortless. The room itself was immaculate, boasting stunning views and complete serenity—I didn't hear a sound from other residents, resulting in some of the best sleeps I've had all year. Having not stayed at the Metropolis in over a decade, I was delighted to see how well the building has been maintained. The pool, spa, and sauna area remain standout features, kept in pristine condition and providing a truly relaxing experience. I highly recommend Metropolis Avani Residences to anyone visiting Auckland. The combination of attentive service, comfort, and luxury makes it a standout choice. I'll certainly be back again!
Stayed 5 nights in Dec 2024

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'd come back!
The staff were all extremely helpful and approachable. Parking was very convenient. The view was the best surprise!
Stayed 3 nights in Dec 2024

10/10 Excellent

Leka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay nice and quiet close access to everything in cbd
Stayed 1 night in Dec 2024

8/10 Good

Yosep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good....
Stayed 2 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Krishna Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas M

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Right in town where everything convenient to whatever you want. Loved the location
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location
Very convenient location near the CBD but with access to Albert Park. The room was spacious and clean - a little old in style but makes no negative impact.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Apartment was spacious and had well thought out facilities to make your visit comfortable. Washer, dryer, dishwasher, walk-in robe, cooking facilities, etc. Chocolates and water in a welcome bag on arrival - very nice.
Stayed 7 nights in Dec 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean and comfortable. The harbour view was beautiful and worth the little bit extra, loved the balcony. The reception staff were welcoming and helpful. And you can’t beat the location downtown!
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in a harbour view room. The suite was spacious and comfortable and we loved having use of the pool, spa and gym. Plenty of eating nearby and an easy walk to public transport. We seriously couldn’t fault our stay here!
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel, Palm Springs

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful front desk staff who were very patient. Rooms were beautiful. Worth it to request a city view room on a high floor. The lap pool was nice too. Not really for kids though. It is for adults doing laps.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Mostly fine
The check in staff was very nice and helpful. The room was fine, but the shelves in the bathroom had not been cleaned. The room seemed a bit dated as well. It was a fine stay for one night but I would probably not stay again if I were to return to the area for a longer trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel in the city
Stayed 1 night in Nov 2024