Best Western Ellerslie International

3.5 star property

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Photo gallery for Best Western Ellerslie International

In-room safe, desk, laptop workspace, soundproofing
Grand Apartment | In-room safe, desk, laptop workspace, soundproofing
Outdoor pool
Outdoor pool
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

Map
2 Wilkinson Road, Ellerslie, Auckland, 1051
  • Ellerslie Racecourse
    ‪18 min walk‬
  • Mt. Smart Stadium
    ‪4 min drive‬
  • Sylvia Park Shopping Center
    ‪4 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

Grand Apartment

  • 753 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

Royal Suite

  • 538 sq ft
  • Sleeps 4
  • 2 King Beds

Family Suite

  • 474 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Superior Studio

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Studio

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Studio - Shower

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Studio - Spa

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

One Bedroom Suite

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Premium Twin

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Premium Two King Room

  • Sleeps 4
  • 2 King Beds

Executive Studio

  • Sleeps 2
  • 1 King Bed

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Two-Bedroom Family Suite

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

Premium King Suite With Kitchenette

  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Superior Queen And Single Suite With Kitchenette

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Superior Twin Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Premium King Suite With Jetted Tub And Kitchen

  • Sleeps 2
  • 1 King Bed

Queen And Single Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Best Western Ellerslie International

3.5-star hotel in Ellerslie
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Best Western Ellerslie International offers 54 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Auckland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Ellerslie International features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Best Western Ellerslie International is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9 AM.
Ellerslie International - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Hindi, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 19.95 per hour)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 18 to 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ellerslie International

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 15 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 18 to 26 per person
  • Fee for in-room wireless internet: NZD 19.95 per hour (rates may vary)
  • Crib (infant bed) fee: NZD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Best Western Ellerslie International Hotel Auckland
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Best Western Ellerslie International Motor Inn Auckland
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Best Western Ellerslie International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 530 reviews
Rating 8 - Good. 193 out of 530 reviews
Rating 6 - Okay. 50 out of 530 reviews
Rating 4 - Poor. 13 out of 530 reviews
Rating 2 - Terrible. 7 out of 530 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Stayed 2 nights in Jan 2025

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were helpful friendly and giving, the room was clean and tidy, but rundown in some areas. The dishwasher was visibly broken, the upstairs tv was hard to use and the upstairs air conditioner didn’t seem to work on any setting. Not sure if they just required some instructions. The breakfast was great though and catered for our allergies, something we did not expect. Would have been great at a lower price point.
Stayed 1 night in Jan 2025

10/10 Excellent

KATHLEEN, Taupo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Shontina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful for our late check in . Room was in excellent condition
Stayed 1 night in Jan 2025

8/10 Good

J

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Shane

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not Great
Room was ok but the air conditioning unit leaked water all through our belongings. Had to turn it off and room was very hot without it.
Stayed 1 night in Dec 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool
Stayed 5 nights in Dec 2024

8/10 Good

Sivanathan

Stayed 1 night in Dec 2024

8/10 Good

Athisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. WiFi not good. Overall good experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Stayed 1 night in Nov 2024

10/10 Excellent

jody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great night very clean and loved having a hot tub in room. Highly recommend, also got room up grade and they were happy to let us have late checkout really nice staff. Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Business traveler
I love their customer service. Thank you for your assistance.
Stayed 2 nights in Nov 2024

6/10 Okay

Helen-Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities
Wet floor from dripping/leaking sky light. If we had options here or at a hotel reasonably nearby we would have asked for our money back and moved but no such options were available.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was handy and not too expensive
Stayed 4 nights in Nov 2024

8/10 Good

Bronwyn

Traveled with family
Liked: Staff & service
A little bit tired but great location very handy to shops and train. Easy to get to Eden park
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great selection for my overnight stay in Auckland. BTW, the wifi is FREE. The description on Expedia says it is a hourly charge of $19.95. This must be outdated information. It was something I was willing to forgo. But arriving at such a nice, friendly hotel only to learn the wifi was including, made it that much better a stay. Will visit again when needed, or just when the wife and I need getaway.
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff, safe area, close to train and shops, clean and spacious rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service.
Stayed 1 night in Nov 2024

6/10 Okay

Karen

Traveled with group
Liked: Cleanliness, staff & service
Woke up in 1989
Checkin was quick and efficient. This place has not been updated in years. It felt like I was waking up in 1989. Bed was sagging, soft and just plain worn out. Shower was very difficult to turn on without it spraying all over the room.
Stayed 1 night in Nov 2024

8/10 Good

Natano

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the above
Stayed 3 nights in Oct 2024

2/10 Terrible

Ankit

Traveled with group
Disliked: Cleanliness, property conditions & facilities
There was no hand-soap plus dirty shower and mirror. Disgusting
Stayed 1 night in Oct 2024

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. We had a refurbished room with a fantastic shower! Very clean and comfortable.
Stayed 2 nights in Oct 2024

4/10 Poor

Des

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was extremely tired and needed to be updated. When traveling with children would be good to have a more modern TV for the likes of Netflix etc. The restaurant also wasn't open for dinner or breakfast on a Saturday night which was not helpful as their website stated restaurant and breakfast onsite
Stayed 1 night in Oct 2024

10/10 Excellent

andrew

Stayed 1 night in Oct 2024