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Aparthotel

Castaways Resort

5.0 star property

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Photo gallery for Castaways Resort

Couples treatment rooms, body treatments, aromatherapy, body wraps
Exterior
Restaurant
Outdoor wedding area
LCD TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
The current price is $101
includes taxes & fees
May 20 - May 21

Explore the area

View in a map
685 Karioitahi Road, Karioitahi Beach, Lake Puketi, Auckland, 2683
  • Place, Karioitahi Beach
    ‪5 min walk‬
  • Place, Rainbow's End
    ‪55 min drive‬
  • Place, Westfield Manukau City Shopping Centre
    ‪55 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪69 min drive‬

Room options

View all photos for Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet)

Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet) | Living area | LCD TV

Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Standard Studio, Kitchenette, Ocean View (Stylish Studio)

Standard Studio, Kitchenette, Ocean View (Stylish Studio) | Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Studio, Kitchenette, Ocean View (Stylish Studio)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Chalet, 2 Bedrooms, Kitchenette, Ocean View (Chalet)

Deluxe Chalet, 2 Bedrooms, Kitchenette, Ocean View (Chalet) | Dining room

Deluxe Chalet, 2 Bedrooms, Kitchenette, Ocean View (Chalet)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for One Bedroom Villa

Desk, iron/ironing board, cribs/infant beds, free WiFi

One Bedroom Villa

  • Sleeps 2
  • Free WiFi

View all photos for Two Bedrooms Villa

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedrooms Villa

  • Sleeps 4
  • Free WiFi

View all photos for Villa, 1 Bedroom, Kitchen, Ocean View

LCD TV

Villa, 1 Bedroom, Kitchen, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Kitchen, Ocean View

LCD TV

Villa, 2 Bedrooms, Kitchen, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1346 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room

Balcony view

Standard Room

  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Villa, 3 Bedrooms, Kitchen, Ocean View

LCD TV

Deluxe Villa, 3 Bedrooms, Kitchen, Ocean View

  • Ocean view
  • 1722 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

View all photos for Deluxe Two Bedrooms Chalet with Sea View

Desk, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Two Bedrooms Chalet with Sea View

  • Sleeps 2
  • Free WiFi

View all photos for Three Bedroom VIlla

Desk, iron/ironing board, cribs/infant beds, free WiFi

Three Bedroom VIlla

  • Sleeps 6
  • Free WiFi

View all photos for King Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

King Room

  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Chalet

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Chalet

  • Sleeps 4
  • Free WiFi

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About this property

Castaways Resort

5-star Lake Puketi aparthotel with restaurant
At Castaways Resort, spend the day relaxing on the nearby beach or pampering yourself at the aparthotel's full-service spa. Each apartment provides a coffee/tea maker and free tea bags/instant coffee, plus free WiFi and an LCD TV with cable channels. Additional amenities include room service, a hair dryer, and a shower. Weekly housekeeping is available.
Castaways Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Lake Puketi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Bersantai Day Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open select days.
Castaways Resort features a full-service spa. Dining options at the aparthotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 646 square feet (60 square meters) include a conference center. This luxury aparthotel also offers spa services, a terrace, and barbecue grills. Onsite self parking is complimentary.

Castaways Resort is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Castaways Resort has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Beach

  • Black sand beach nearby

Pool/Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Crib: NZD 30 per stay

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

Dining

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: NZD 20 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Conference center (646 square feet of space)
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Limited-hour front desk
  • Meal delivery service
  • Phone
  • Wedding services
  • Weekly housekeeping

Things to do

  • Archery

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 25 units
  • Banquet hall
  • Built in 2004
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments

The front desk is open daily from 8:00 AM - 6:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for NZD 30 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 20 to 40 per person
  • Crib (infant bed) fee: NZD 30 per stay
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Castaways Lodge Lake Puketi

Castaways Lake Puketi

Castaways Resort Lake Puketi

Castaways Resort Hotel

Castaways Resort Lake Puketi

Castaways Resort Hotel Lake Puketi

Castaways Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 244 out of 375 reviews
Rating 8 - Good. 99 out of 375 reviews
Rating 6 - Okay. 18 out of 375 reviews
Rating 4 - Poor. 11 out of 375 reviews
Rating 2 - Terrible. 3 out of 375 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Megan

Stayed 1 night in Feb 2026

10/10 Excellent

Natasha

Liked: Cleanliness, amenities
When we arrived, our room had been damaged by a rock hitting the window and therefore were moved to a safer room immediately. When we were settled, the view was amazing, and all we wanted to do was spend time watching the ocean. If you are to stay here and watch the sunset, grab some cheese and a bottle of wine- nothing was more perfect. Everything about this place was perfect. Clean, friendly staff, delicious food, and great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Alivia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great view! Loved that there was a washer and dryer in our room
Stayed 1 night in Jan 2026

8/10 Good

Susan

The view and quiet. The rubbish bin in the bathroom was dirty on the exterior.
Stayed 2 nights in Jan 2026

10/10 Excellent

grant

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot, very quiet, great room/villa, Excellent stay
Stayed 3 nights in Jan 2026

8/10 Good

charlene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean but there was a routine pickle in our kettle but over all it was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Ali, Rialto

Stayed 3 nights in Jan 2026

10/10 Excellent

Kathryn E

Liked: Cleanliness, amenities
Gorgeous space and incredible ocean views!
Stayed 3 nights in Jan 2026

6/10 Okay

J

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful with an incredible view from the chalet, very calming and peaceful. Breakfast was great but very understaffed in the restaurant at dinner. We waited a long time to be served and then to receive drinks and meals. Lots of tables needed to be cleared of dirty plates. Friendly and helpful people but clearly very understaffed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cari

Liked: Cleanliness, room comfort
Beautiful room very clean perfectly appointed
Stayed 1 night in Jan 2026

8/10 Good

Kim

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Priceless serene view, always a wonderful stay
Stayed 1 night in Jan 2026

10/10 Excellent

Ivor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Villa bedroom was fantastic, wonderful view, clean and new. Little fridge was very cold which is excellent
Stayed 1 night in Jan 2026

8/10 Good

Christopher

Liked: Cleanliness, amenities
Clean room. Great breakfast, appreciated al the in room amneitites
Stayed 5 nights in Dec 2025

10/10 Excellent

Anirudh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was comfortable and enjoyable with the amazing view! To get around it is a bit awkward to have to rely on the golf buggies for pick up and drop off. Welcoming staff!
Stayed 2 nights in Dec 2025

10/10 Excellent

Megan

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

SAMUEL

Liked: Cleanliness, room comfort
perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, clean and the view was amazing. Yummy breakfast buffet.
Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, amenities
The VIEW - amazing. Peaceful, gorgeous property.
spa
sunset from balcony of chalet 17
we did this!
view of beach and restaurant
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Absolutely MAJESTIC!!! We stayed in a 1 bedroom Villa and that itself was a vacation. The view was absolutely stunning. Waking up and having coffee on the huge balcony was like out of a dream. The service was phenomenal, the communication was phenomenal and might I say this price was phenomenal! My wife and I highly recommend!
Stayed 5 nights in Nov 2025

10/10 Excellent

Liangqiu

Stayed 1 night in Nov 2025

2/10 Terrible

Sean

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing Stay at Castaways Resort! I was really looking forward to my stay at Castaways Resort, but unfortunately the experience was far from what I expected. There was no daily housekeeping service, no fresh towels, no trash removal, nothing. For the price of the stay, that’s simply unacceptable. We requested towels and they were never delivered. The room itself was also very disappointing. There was no dresser or usable storage, which made it difficult to unpack, and the balcony had no furniture, so it was basically unusable. It felt unfinished and not at all like what was advertised for a “5 star resort”. The bed didn’t even have a fitted sheet. To make matters worse, I requested a call from the general manager twice, and never received any kind of response. The lack of communication and customer service was extremely frustrating. The only positive was the view. The restaurant was underwhelming at best. Overall, I left feeling extremely let down and would not recommend Castaways Resort based on this experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Aiden

Traveled with group
Liked: Cleanliness, room comfort
Highly recommended
Stayed 2 nights in Sep 2025

10/10 Excellent

Shivani, Auckland

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025