*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Castaways Resort features a full-service spa. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Event facilities measuring 646 square feet (60 square meters) include a conference center. This beach hotel also offers spa services, a terrace, and barbecue grills. Onsite self parking is complimentary.
Castaways Resort is a smoke-free property.
- Barbecue grill(s)
- Front entrance ramp
- Registration desk height (inches) - 34
- Registration desk height (centimeters) - 86
- Number of bars/lounges - 1
- Full-service spa
- Front desk (limited hours)
- Conference space
- Spa treatment room(s)
- Year Built - 2004
- Free self parking
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 1
- Conference space size (meters) - 60
- Spa services on site
- Number of meeting rooms - 3
- Terrace
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Conference space size (feet) - 646
- Conference center
- Banquet hall
- Laundry facilities
- Total number of rooms - 25
- No accessible shuttle
- Wedding services
- Garden
- Number of accessible parking spaces 3
Family Friendly Amenities
- Family property
- Free WiFi
- Laundry facilities
- Refrigerator
- Microwave
Room Amenities
Castaways Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
- Air conditioning
- Refrigerator
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- Iron/ironing board
- Balcony
- Desk
- Microwave
- Cookware, dishware, and utensils
- Wireless internet access
- Shower only
- Stovetop
- Satellite TV service
- Free WiFi
- LCD TV
- TV size: 45
- Cribs/infant beds (surcharge)
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Toaster
- Number of beds 2
- Free tea bags/instant coffee
- Soap
- Shampoo
- Toilet paper
- Wardrobe or closet
- Meal delivery service available
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge.
Castaways Resort has a restaurant on site.
Spa Services
Bersantai Day Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
- Outdoor treatment areas
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Ayurvedic treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- No elevator (single level property)
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Archery on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for full breakfast: approximately NZD 20 to 40 per person
- Crib (infant bed) fee: NZD 30 per stay
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 6:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 8:00 AM
Front desk closes daily at 6:00 PM
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 2
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Children 2 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are available for NZD 30 per stay.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
Hotel Names
- Castaways Lodge Lake Puketi
- Castaways Lake Puketi
- Castaways Resort Lake Puketi
- Castaways Resort Hotel
- Castaways Resort Lake Puketi
- Castaways Resort Hotel Lake Puketi
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
