At Castaways Resort, spend the day relaxing on the nearby beach or pampering yourself at the aparthotel's full-service spa. Each apartment provides a coffee/tea maker and free tea bags/instant coffee, plus free WiFi and an LCD TV with cable channels. Additional amenities include room service, a hair dryer, and a shower. Weekly housekeeping is available.
Castaways Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
This Lake Puketi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bersantai Day Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open select days.
Castaways Resort features a full-service spa. Dining options at the aparthotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Event facilities measuring 646 square feet (60 square meters) include a conference center. This luxury aparthotel also offers spa services, a terrace, and barbecue grills. Onsite self parking is complimentary.
Castaways Resort is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Castaways Resort has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Beach
Black sand beach nearby
Pool/Spa
5 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Full-service spa
Manicures/pedicures
Massage
Outdoor treatment areas
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Family friendly
Children stay free (see details)
Crib: NZD 30 per stay
Food and drink
Coffee/tea maker
Electric kettle
Tea bags/instant coffee
Dining
Daily full breakfast available 7:30 AM to 10:30 AM for a fee: NZD 20 to 40 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Room service (limited hours)
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
LCD TV with cable channels
Outdoor areas
Barbecue grill
Garden
Terrace
Laundry
Laundry facilities
Work spaces
3 meeting rooms
Conference center (646 square feet of space)
Desk
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
25 units
Banquet hall
Built in 2004
Garden
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 30 per stay
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately NZD 20 to 40 per person
Crib (infant bed) fee: NZD 30 per stay
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Castaways Lodge Lake Puketi
Castaways Lake Puketi
Castaways Resort Lake Puketi
Castaways Resort Hotel
Castaways Resort Lake Puketi
Castaways Resort Hotel Lake Puketi
Castaways Resort Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had a truly wonderful stay at Castaway Resort! From the moment we arrived, the staff made us feel incredibly welcome — they were warm, attentive, and genuinely caring throughout our visit.
Our villa had breathtaking views and was perfectly located near the beach and even a paragliding spot, which made the experience even more special. Waking up to the scenery like that felt like a dream.
If you're looking for a true “castaway” escape to recharge and disconnect from the crowds, this is the perfect place. Peaceful, beautiful, and rejuvenating — we can’t wait to come back!
Iryna
Stayed 1 night in Feb 2026
10/10 Excellent
Megan
Feb 8, 2026
Megan
Stayed 1 night in Feb 2026
10/10 Excellent
Natasha
Feb 2, 2026
Liked: Cleanliness, amenities
When we arrived, our room had been damaged by a rock hitting the window and therefore were moved to a safer room immediately. When we were settled, the view was amazing, and all we wanted to do was spend time watching the ocean. If you are to stay here and watch the sunset, grab some cheese and a bottle of wine- nothing was more perfect. Everything about this place was perfect. Clean, friendly staff, delicious food, and great location.
The property is beautiful with an incredible view from the chalet, very calming and peaceful. Breakfast was great but very understaffed in the restaurant at dinner. We waited a long time to be served and then to receive drinks and meals. Lots of tables needed to be cleared of dirty plates. Friendly and helpful people but clearly very understaffed.
Anne
Stayed 2 nights in Jan 2026
10/10 Excellent
Cari
Jan 5, 2026
Liked: Cleanliness, room comfort
Beautiful room very clean perfectly appointed
Cari
Stayed 1 night in Jan 2026
8/10 Good
Kim
Traveled with family and small children, Traveled with family
Room was comfortable and enjoyable with the amazing view! To get around it is a bit awkward to have to rely on the golf buggies for pick up and drop off. Welcoming staff!
Absolutely MAJESTIC!!! We stayed in a 1 bedroom Villa and that itself was a vacation. The view was absolutely stunning. Waking up and having coffee on the huge balcony was like out of a dream. The service was phenomenal, the communication was phenomenal and might I say this price was phenomenal! My wife and I highly recommend!