At Castaways Resort, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Castaways Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bersantai Day Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Castaways Resort features a full-service spa. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Event facilities measuring 646 square feet (60 square meters) include a conference center. This beach hotel also offers spa services, a terrace, and barbecue grills. Onsite self parking is complimentary.
Castaways Resort is a smoke-free property.
Full breakfasts are available for a surcharge.
Castaways Resort has a restaurant on site.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Full breakfast available for a fee: NZD 20 to 40 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Archery
Full-service spa
Family friendly
Crib (surcharge)
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Guest services
Concierge services
Housekeeping (daily)
Wedding services
Business services
3 meeting rooms
Conference center (646 square feet of space)
Outdoors
Barbecue grill
Garden
Terrace
Full-service spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Outdoor treatment areas
Spa open daily
Spa treatment rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 30 per stay
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately NZD 20 to 40 per person
Crib (infant bed) fee: NZD 30 per stay
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Castaways Lodge Lake Puketi
Castaways Lake Puketi
Castaways Resort Lake Puketi
Castaways Resort Hotel
Castaways Resort Lake Puketi
Castaways Resort Hotel Lake Puketi
Castaways Resort Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Thoroughly enjoyed our stay at castaways. Booked a 1 bedroom villa which had great views. You do need to transfer from the carpark to the room in a buggy, and also need to drive to the restaurant. The food and service at the restaurant was very good, and buffet breakfast had lots of options. Definitely recommend
Villa was nice and modern stunning view, very relaxing it is a unique experience. Great customer service
Highly recommend to everyone
Joanna
Stayed 1 night in Apr 2024
8/10 Good
steven
Traveled with partner
Mar 8, 2024
Liked: Cleanliness, staff & service
Great overall stay in a villa with spectacular views.
Only down side is access is only by golf buggy.
If you have a remote villa and early departure, make sure you take any suit cases the night before to your car.
As our booked cart did not show up. Not a great end to otherwise fantastic stay.