3-star hotel in Auckland Central Business District
Self parking, concierge services, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, an arcade/game room, and tour/ticket assistance.
City Lodge Accommodation offers 99 accommodations with safes and coffee/tea makers. A pillow menu is available. Guests can make use of the shared/communal kitchen.
Bathrooms include showers. Flat-screen televisions come with digital channels. Housekeeping is provided daily.
City Lodge Accommodation features an arcade/game room, multilingual staff, and gift shops/newsstands. Wireless Internet access is complimentary. This family-friendly hotel also offers tour/ticket assistance, a garden, and a picnic area. Limited onsite parking is available on a first-come, first-served basis (surcharge).
City Lodge Accommodation is a smoke-free property.
Self parking on site (NZD 25 per night; includes in/out privileges)
Limited onsite parking
Things to do
Arcade/game room
Billiards/pool table
Table tennis
TV in common areas
Family friendly
Arcade/game room
In-room crib
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
More
8 floors
Built in 2005
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Pillow menu
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Refrigerator
Shared kitchen access
More
Desk
Heating
Portable fan
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: NZD 140 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Self parking fee: NZD 25 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who do not present a valid credit card at check-in will be charged a cash security deposit of NZD 70.
We should mention
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
City Accommodation Backpacker
City Accommodation Backpacker Auckland
City Lodge Accommodation Backpacker Auckland
City Lodge Backpacker
City Lodge Accommodation Hotel
City Lodge Accommodation Hostel
City Lodge Accommodation Auckland
City Lodge Accommodation Hotel Auckland
City Lodge Accommodation Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 329 out of 950 reviews
10 - Excellent
329
Rating 8 - Good. 428 out of 950 reviews
8 - Good
428
Rating 6 - Okay. 132 out of 950 reviews
6 - Okay
132
Rating 4 - Poor. 43 out of 950 reviews
4 - Poor
43
Rating 2 - Terrible. 18 out of 950 reviews
2 - Terrible
18
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
Lizzie
Dec 16, 2024
Lizzie
Stayed 1 night in Nov 2024
6/10 Okay
Deneil, Prompton
Dec 14, 2024
Liked: Cleanliness, staff & service, amenities
It was an okay stay. The blinds in the room were a joke. The sunlight was maddening. I had to put up a blanket to keep the light out. In addition, the neighbors from the apartments next door were loud and obnoxious even late at nights. On the plus side, its fairly close to the CBD. You get what you pay for basically
It’s actually a dry hotel, a bit like a hostel. There are shared kitchen and laundry facilities in the basement. Staff were friendly. Cleaning is done once a week similar to other hotels in Australia.
My start was excellent. The staff were super helpful, friendly and when out of there way. The only issue I had was having a friend come up to my room for a short while. He was questioned by the receptionist. Not sure what all that was about. I guess it's for security reasons. Shouldn't have been a problem as he wasn't staying with me.
Very easy process for check in and a nice spot for walking to places. Also close to bus station
jake
Stayed 4 nights in Nov 2024
8/10 Good
Verified traveler
Nov 26, 2024
Liked: Cleanliness, staff & service, room comfort
Basic hotel room
Everything I needed. Close to shops, clubs and cinema.
Very clean, friendly staff.
Just like the photo but there was no bed-side light or luggage rack.
Was advertised as double room...was a single bed with no cover...room was tiny. No guests or alcohol allowed. Tired and old. It was a shock. Location was the only upside.
Great location, quiet (even though at full capacity), was generally mostly clean (just needed a bit more attention to detail), had comfortable beds, was easy walking distance to shops and bus. Great breakfast available at J Love Cafe which was about a minute walk away. Not the flashest area but we felt perfectly safe. Good value for money.
Kathryn
Stayed 3 nights in Nov 2024
4/10 Poor
Renee
Nov 19, 2024
Disliked: Staff & service
Staff unlocked our door and opened it up while we were in our room. Very unprofessional they stated that they were checking if the room was clean as they forgot we had checked in, but we had only checked in 20mins prior to them letting themself in our room, they would of heard us through the door as we heard the key moving as the rooms are not sound proof. There was no real apology given and we felt gross knowing they could try open our door with our stuff in it if we were not there.
I like my stay and I would probably recommend to others. However, I didn’t like that my bed sheet and towel were not changed for the entire four days I stayed there.
I thought the staff on desk were very friendly and helpful. The room itself was small, but was all I needed really. The room and bathroom were clean and tidy, and the bed was very comfortable.