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Copthorne Hotel Auckland City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel Auckland City

Superior 2 Double | In-room safe, desk, blackout drapes, soundproofing
Superior King | View from room
Bar (on property)
Lobby
View from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
150 Anzac Avenue, Auckland, 1010
  • University of Auckland
    1 min walk
  • Spark Arena
    8 min walk
  • Auckland Domain
    9 min walk
  • Auckland (AKL-Auckland Intl.)
    25 min drive

Room options

View all photos for Superior Harbourview King

Superior Harbourview King | In-room safe, desk, blackout drapes, soundproofing

Superior Harbourview King

  • 237 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

Superior King | In-room safe, desk, blackout drapes, soundproofing

Superior King

  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 2 Double

Superior 2 Double | View from room

Superior 2 Double

  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Two Double Room

In-room safe, desk, blackout drapes, soundproofing

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room with Harbourview

In-room safe, desk, blackout drapes, soundproofing

Superior King Room with Harbourview

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, desk, blackout drapes, soundproofing

Superior King Room

  • Sleeps 2
  • 1 King Bed

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About this property

Copthorne Hotel Auckland City

4-star hotel in Auckland Central Business District
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Copthorne Hotel Auckland City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Zoes for Breakfast - This restaurant specializes in local cuisine and serves breakfast only.
Zoes Bar - Onsite bar. Open daily.
Zoes for Dinner - This restaurant specializes in local cuisine and serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 30 per day); discounts available
  • Self parking on site (NZD 30 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoes Bar
  • Zoes for Breakfast
  • Zoes for Dinner

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Nearby parking fee: NZD 30 per day (820 ft away)
  • Rollaway bed fee: NZD 40 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 123346e

We should mention

Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 250 out of 1053 reviews" "
Rating 8 - Good. 471 out of 1053 reviews" "
Rating 6 - Okay. 211 out of 1053 reviews" "
Rating 4 - Poor. 83 out of 1053 reviews" "
Rating 2 - Terrible. 38 out of 1053 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verena

Traveled with family
Liked: Cleanliness, staff & service
Location was convenient, price ok, parking available, but room interior was a bit tired...
Stayed 1 night in Aug 2024

2/10 Terrible

Waimate

Traveled with family
Disliked: Staff & service, amenities
I didn’t like that they never informed me about a deposit
Stayed 4 nights in Aug 2024

8/10 Good

Philip Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel near the city Centre and university. Clean and pleasant room and facilities, nice view. Very good value for money.
Stayed 4 nights in May 2024

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy location, good price. Only downside is the room wasnt very soundproof so could hear people in the hall opening and closing doors, especially the stairwell door.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Handy to downtown Auckland.
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Furniture in rooms getting worn out. Beds clean and comfortable WiFi terrible. One old chair behind a desk you could not move not ideal for a couple Staff lovely and helpful. Food in restaurant very nice
Stayed 1 night in Aug 2024

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service
My husband was surprised to see that our 2nd option room eas better than the first for the same price.
Stayed 1 night in Aug 2024

6/10 Okay

Davina

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Local parking options have height limits, no good for utes. Bathrooms run down and need some TLC.
Stayed 1 night in Aug 2024

2/10 Terrible

Kingsley

Disliked: Cleanliness, property conditions & facilities
Disappointed for Copthorne standard
Stayed 1 night in Aug 2024

10/10 Excellent

Margie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the Filipino staff serving in the bar and dining area every morning (sorry I forgot your name), she’s very accommodating and help above and beyond. ♥️
Stayed 2 nights in Aug 2024

10/10 Excellent

Harpreet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Terrence W

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistently good standards, excellent location
Stayed 1 night in Aug 2024

8/10 Good

Tony De

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite, helpful. Hotel kitchen willingly met my gluten free needs.
Stayed 2 nights in Aug 2024

8/10 Good

Suzzanne

Liked: Staff & service
Close to Spark Arena
Stayed 1 night in Aug 2024

6/10 Okay

celia

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bed was comfortable and the linen nice. But The bathroom very old and in serious need of a renovation. Definitely not 4 star.
Stayed 2 nights in Aug 2024

8/10 Good

Annemarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip. Very clean and comfortable room. So close to town. Easy to park the car and walk everywhere, no need to Uber. Nice friendly service.
Stayed 2 nights in Jul 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Syd

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Staff were excellent. Our first room wasn’t thoroughly cleaned and the tv was glitching so internet was poor. The front desk found several other comparable rooms that night and eventually upgraded us to the suite the following day which was excellent. The entire staff were pleasant and accommodating. Daily restaurant credit and happy hour was a bonus. This is an excellent location vicinity in downtown auckland and they had a washer/dryer for guests in the lower level which was perfect for our longish stay here. Thank you Copthorne staff!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Rosina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close and a short walk to CBD which was great after a six hour drive to Auckland. The staff were great and breakfast was delicious. The rooms were a bit dated but they were clean, and comfy beds. We just needed somewhere nice to stay for the night and the Copthorne was just right.
Stayed 1 night in Jul 2024

8/10 Good

Shuk Ling

Stayed 2 nights in May 2024

8/10 Good

Tiffany

Traveled with group
Disliked: Amenities
Adverage stay. Is what it is. Horrible showers. Beds are terrible. Wouldn’t stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom needed a revamp. Overall a bit dated
Stayed 5 nights in Jul 2024

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated friendly and helpful staff, food on site, and the foyer vending machine. Would stay again.
Stayed 6 nights in Jul 2024