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Copthorne Hotel Auckland City

4.0 star property

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Photo gallery for Copthorne Hotel Auckland City

View from room
Bar (on property)
Junior Suite | 1 bedroom, in-room safe, desk, blackout drapes
Superior Room, 2 Double Beds | View from room
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
$88
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
150 Anzac Avenue, Auckland, 1010
  • University of Auckland
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Sky Tower
    ‪14 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Harbor View

Superior Room, 1 King Bed, Harbor View | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Harbor View

8.4 out of 10
Very good
(7 reviews)
  • 237 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

8.0 out of 10
Very good
(49 reviews)
  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles | 1 bedroom, in-room safe, desk, blackout drapes

Superior Accessible 1 King or 2 Doubles

  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

8.0 out of 10
Very good
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | View from room

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(35 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Two Double Room

1 bedroom, in-room safe, desk, blackout drapes

Superior Two Double Room

  • Sleeps 3

View all photos for Superior King Room with Harbourview

1 bedroom, in-room safe, desk, blackout drapes

Superior King Room with Harbourview

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2

View all photos for Superior King Room

1 bedroom, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Superior Accessible 1 King

1 bedroom, in-room safe, desk, blackout drapes

Superior Accessible 1 King

  • Sleeps 2

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Exterior

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  • Air conditioning
  • Parking available
  • Housekeeping
4.4 out of 5, Excellent, 518 reviews
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About this property

Copthorne Hotel Auckland City

4-star hotel in Auckland Central Business District
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Copthorne Hotel Auckland City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Zoes for Breakfast - This restaurant specializes in local cuisine and serves breakfast only.
Zoes Bar - Onsite bar. Open daily.
Zoes for Dinner - This restaurant specializes in local cuisine and serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoes Bar
  • Zoes for Breakfast
  • Zoes for Dinner

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 123346e

We should mention

Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 269 out of 1009 reviews
Rating 8 - Good. 432 out of 1009 reviews
Rating 6 - Okay. 202 out of 1009 reviews
Rating 4 - Poor. 68 out of 1009 reviews
Rating 2 - Terrible. 38 out of 1009 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jun 2025

2/10 Terrible

Sajith

Disliked: Cleanliness, amenities, property conditions & facilities
Received mail saying NZD50 as security deposit but have to pay NZD150!!! Poor quality of hygiene, washrooms are mouldy, dirty sheets and uncleaned rooms Had changed the room on the next day itself but given a more worse room, literally saying if you shower room will be flooding. As we dont want to spoil our long weekend managed to stay all through the booking. Thankyou for housekeeping to provide extra towel to prevent flooding. Even exhaust is working at all.
Stayed 3 nights in May 2025

10/10 Excellent

Delaney

Stayed 1 night in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Was very comfortable and easily accessible to most activities 10/10
Stayed 3 nights in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Losalini

Business traveler, Traveled with family
Room conditions are worth the cost
Stayed 3 nights in May 2025

6/10 Okay

Josh

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service
Close to spark arena
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Quiet time, nice and relaxing. Friendly helpful service. When I go back to Auckland that's where I'm staying.
Stayed 3 nights in May 2025

6/10 Okay

Astrid

Traveled with family and small children
Liked: Cleanliness, amenities
The staff were very friendly and didn't mind answering questions or helping where needed. The location was convenient for what we wanted. Unfortunately it looked like our room hadn't been cleaned for a while- could see grubby fingerprints everywhere, the table and bedside tables hadn't been wiped down and were sticky from spillages, etc.
Stayed 1 night in Apr 2025

6/10 Okay

Mireille

Business traveler
Liked: Cleanliness, staff & service
Close to town and clean room.
Stayed 1 night in May 2025

8/10 Good

Adele

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Close to motorway
Stayed 1 night in May 2025

4/10 Poor

Michelle

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The room was clean and the bed comfortable. However the bathroom door handle was hanging off, the sink had a huge crack in it and the toilet seat was very loose, I definitely would not stay here again and expected more from such a reputable hotel chain such as The Copthorn
Stayed 1 night in May 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice an friendly and quite.
Stayed 1 night in May 2025

8/10 Good

Kavitha

Stayed 1 night in May 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and pillows were comfy. Great TV with youtube. Ran out of body wash provided and we were there only 1 night. Bathroom sliding door was heavy and not smooth, made a lot of noise when trying to open and close it. Otherwise it was nice enough for a place to rest for a night.
Stayed 1 night in May 2025

10/10 Excellent

Maree

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I drove up from New Plymouth to go to a concert at Spark Arena. The location was perfect for us, easy to walk to shops, restaurants and Spark Arena. Comfortable beds and clean.
Stayed 1 night in May 2025

8/10 Good

Desiree

Stayed 2 nights in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
i liked the beds
Stayed 1 night in May 2025

10/10 Excellent

Cindy

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good no problems
Stayed 2 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
Staff very all very friendly and professional. Suite was a good size and room service was good
Stayed 2 nights in May 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Renata

Traveled with group
Liked: Cleanliness, staff & service
I didn't like how low the shower head was in the bathroom, but otherwise a great stay
Stayed 2 nights in Apr 2025