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Copthorne Hotel Auckland City

4.0 star property

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Photo gallery for Copthorne Hotel Auckland City

Superior 2 Double | In-room safe, desk, blackout drapes, soundproofing
View from property
Bar (on property)
View from room
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
150 Anzac Avenue, Auckland, 1010
  • Spark Arena
    ‪8 min walk‬
  • Auckland Ferry Terminal
    ‪15 min walk‬
  • Sky Tower
    ‪15 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Harbourview King

Superior Harbourview King | In-room safe, desk, blackout drapes, soundproofing

Superior Harbourview King

  • 237 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

Superior King | In-room safe, desk, blackout drapes, soundproofing

Superior King

  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles | In-room safe, desk, blackout drapes, soundproofing

Superior Accessible 1 King or 2 Doubles

  • 236 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 2 Double

Superior 2 Double | View from room

Superior 2 Double

  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Two Double Room

In-room safe, desk, blackout drapes, soundproofing

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room with Harbourview

In-room safe, desk, blackout drapes, soundproofing

Superior King Room with Harbourview

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, desk, blackout drapes, soundproofing

Superior King Room

  • Sleeps 2
  • 1 King Bed

Superior Accessible 1 King Or 2 Doubles

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About this property

Copthorne Hotel Auckland City

4-star hotel in Auckland Central Business District
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Copthorne Hotel Auckland City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Zoes for Breakfast - This restaurant specializes in local cuisine and serves breakfast only.
Zoes Bar - Onsite bar. Open daily.
Zoes for Dinner - This restaurant specializes in local cuisine and serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 30 per day); discounts available
  • Self parking on site (NZD 30 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoes Bar
  • Zoes for Breakfast
  • Zoes for Dinner

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Nearby parking fee: NZD 30 per day (820 ft away)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 123346e

We should mention

Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 255 out of 1007 reviews
Rating 8 - Good. 444 out of 1007 reviews
Rating 6 - Okay. 198 out of 1007 reviews
Rating 4 - Poor. 73 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Business traveler
Disliked: Amenities, property conditions & facilities
Was not expecting to have to pay a $50 bond after already paying $175 for my stay. The hotel it self is ok, but could do with some refurbishing, the shower i basically had to bend over back wards to get my hair wet. My overstay was good. Staff were freindly enough
Stayed 1 night in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

Rachael

Traveled with family
Clean and tidy. Perfect location for the concert at Spark Arena. A quick walk to venue. Excellent service at the desk also
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable in many respects
Nice bright room, quiet too for city centre. Staff very welcoming and helpful on all occasions
Stayed 1 night in Dec 2024

6/10 Okay

Hugh

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Reception staff were ‘sour’
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from the harbour and city centre
Stayed 1 night in Dec 2024

6/10 Okay

Jude

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very comfy bed, great shower and nice balcony.
Stayed 2 nights in Nov 2024

8/10 Good

Adrian

Traveled with group
Liked: Cleanliness, staff & service
Close to the city centre. Bed was great, but room and bathroom feels quite dated.
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good for our short stay
Bit dated but clean and tidy
Stayed 1 night in Nov 2024

8/10 Good

Robert

Traveled with partner
Liked: Staff & service
The property need to improve the bathroom door to be lockable and hooks or rails to hand cloths. Air condition is a central unit and noisy.
Stayed 4 nights in Nov 2024

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Basic maintenance is missing, staff friendly, noisy next to trains but convenient for spark arena
Stayed 1 night in Nov 2024

8/10 Good

Felicia, Tauranga

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Jarran Neil

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money
Stayed 1 night in Nov 2024

4/10 Poor

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, housekeeping not doing a proper clean, leaving items from previous guest in the shower. Mini fridge not working.
Stayed 3 nights in Nov 2024

6/10 Okay

Colin

Traveled with partner
Liked: Cleanliness, staff & service
A bit hard to find with the trees obscuring the sign....otherwise, it was very clean and tidy inside. Beware of the $30 overnight parking fee.
Stayed 1 night in Nov 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise of small fridge at night time.
Stayed 1 night in Nov 2024

8/10 Good

Hayden

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Stayed 1 night in Nov 2024

8/10 Good

Craig

Stayed 1 night in Oct 2024

8/10 Good

Allison

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Lilnita

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Weston

Good for the price. Comfortable bed. Nice & central. Close to spark arena.
Stayed 1 night in Oct 2024

8/10 Good

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexei

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Oct 2024