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Copthorne Hotel Auckland City

4.0 star property

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Photo gallery for Copthorne Hotel Auckland City

Superior Room, 2 Double Beds (2) | In-room safe, desk, blackout drapes, soundproofing
Lobby
Bar (on property)
View from room
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
150 Anzac Avenue, Auckland, 1010
  • Spark Arena
    ‪8 min walk‬
  • Auckland Ferry Terminal
    ‪15 min walk‬
  • Sky Tower
    ‪15 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Harbor View

Superior Room, 1 King Bed, Harbor View | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed, Harbor View

  • Harbor view
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (King)

Superior Room, 1 King Bed (King) | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed (King)

  • City view
  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles | In-room safe, desk, blackout drapes, soundproofing

Superior Accessible 1 King or 2 Doubles

  • City view
  • 236 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (2)

Superior Room, 2 Double Beds (2) | View from room

Superior Room, 2 Double Beds (2)

  • City view
  • 237 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Two Double Room

In-room safe, desk, blackout drapes, soundproofing

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room with Harbourview

In-room safe, desk, blackout drapes, soundproofing

Superior King Room with Harbourview

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, desk, blackout drapes, soundproofing

Superior King Room

  • Sleeps 2
  • 1 King Bed

Superior Accessible 1 King Or 2 Doubles

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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Exterior

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About this property

Copthorne Hotel Auckland City

4-star hotel in Auckland Central Business District
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Copthorne Hotel Auckland City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Zoes for Breakfast - This restaurant specializes in local cuisine and serves breakfast only.
Zoes Bar - Onsite bar. Open daily.
Zoes for Dinner - This restaurant specializes in local cuisine and serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoes Bar
  • Zoes for Breakfast
  • Zoes for Dinner

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 123346e

We should mention

Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 258 out of 1003 reviews
Rating 8 - Good. 439 out of 1003 reviews
Rating 6 - Okay. 200 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the Hotel was clean and it had everything we needed.
Stayed 1 night in Jan 2025

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and welcoming. The breakfast buffet was a great hit. Parking was a bit expensive but hey at least we could park at the hotel. Would recommend and will stay here again in future.
Stayed 1 night in Jan 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms a bit stuffy, and opening doors/windows made it too noisy to sleep. Air con noisy to sleep with, but at least it was possible to turn down to 'cold'
Stayed 4 nights in Jan 2025

6/10 Okay

Alastair

Disliked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

Denise

Would stay again
Stayed 2 nights in Jan 2025

4/10 Poor

Andrew

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, good facilities. Rooms getting a little tired, especially the bathroom. But the price was right. Major issue was that there was a very loud banging noise outside my room all night. It was very windy and clearly something outside the building was not secured properly, resulting in loud crashing that woke me many times during the night. Passed this on to the receptioninst at check-out for follow up
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Very disappointing.

Ok but not really as shown in the photos or description. Very low end budget hotel. Rather scruffy. Very tired looking, bed quite uncomfortable and bathroom very dated and black mildew around shower enclosure/tiling. Harbour view advertised was of waste land and cranes with a very distant view of water, presumably container port.
Stayed 1 night in Jan 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to Spark Arena
Stayed 1 night in Jan 2025

10/10 Excellent

S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Katrina

Very old run down hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi was kind of in-and-out (and difficult to connect to on my computer), so not sure I'd recommend this to someone who needs to access the internet often. But for my purposes, this was a clean, quiet room to sleep in after long days of travel, and it did the job extremely well! The bed was comfy, the room was dark, and I never had any problems getting to sleep.
Stayed 8 nights in Jan 2025

8/10 Good

Theresa

Traveled with partner
Liked: Cleanliness, staff & service
Grest place to stay if got show or concert at spark under 10 min walk, hotel little old and could go with make over and shower not the best. Good breakfast good coffee at breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Maria

Liked: Amenities
Everything ok thank you.
Stayed 2 nights in Jan 2025

8/10 Good

Amelie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We walked into our room and there was a worker/painter sitting in the armchair having a nap or rest. He woke up when we opened the door and promptly gathered his painting gear and left. We were a little shocked and went downstairs to ask to swap rooms just to be safe. Reception apologized and gladly swapped our rooms and also upgraded us to the harbour view. Very happy with our short stay.
Stayed 1 night in Jan 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, room comfort

Fair value.

Clean and tidy but rather dated. Reasonably close to main shopping area and harbour. I thought value for money but no history for comparison.
Stayed 1 night in Jan 2025

10/10 Excellent

Yew Mun

Liked: Cleanliness, staff & service, property conditions & facilities
Good access to main waterfront n university
Stayed 6 nights in Jan 2025

10/10 Excellent

Hayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from Harbourview room, very kind staff, awesome breakfast

8/10 Good

John

Liked: Staff & service
The people I dealt with in person were lovely. I find the badgering by this 'wotif' crowd annoying.
Stayed 2 nights in Jan 2025

8/10 Good

Jian

Stayed 2 nights in Jan 2025

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

K

Traveled with family and small children
Liked: Cleanliness, staff & service
The staff were delightful!
Stayed 1 night in Jan 2025

6/10 Okay

Stephen, Niteroi RJ

Traveled with partner
Disliked: Amenities
Nothing
Stayed 1 night in Dec 2024

2/10 Terrible

Dev Sachindra

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It was a wrong decision to stay 4 nights at Corpthorne Auckland. Everything was unsatisfactory
Stayed 4 nights in Jan 2025

2/10 Terrible

Tim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is tired and run-down. I pre-paid for 3 nights but left after the first night because it was so bad.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria Salve, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible & great service!
Stayed 5 nights in Dec 2024